Conflict Resolution Methods Quiz

What is one disadvantage of resolving conflict in court?

Arbitration involves a third party deciding for the involved parties.

What is the process that includes collecting facts and formulating an opinion?

In mediation, both parties must come to an __________.

What describes the role of mediators in conflict resolution?

Match the following conflict resolution methods with their characteristics:

Settlements save time and legal fees in conflict resolution.

What is a key advantage of arbitration over court proceedings?

Conflict Resolution Methods

Conflict can be resolved outside of court through negotiation, arbitration, and mediation.
Court resolution has disadvantages including time, cost, and emotional distress.
Negotiation is when parties work towards a compromise to resolve a conflict.
Arbitration involves a neutral third party (arbitrator) making a decision to resolve a dispute.
The decision of an arbitrator is typically binding.
Mediation is when parties work with a neutral third party (mediator) to reach a solution.
A mediator's decisions are not binding.

Negotiation Process

Preparation is crucial to successful negotiation.
Root causes should be identified.
Potential solutions should be discussed
Settlements (negotiated agreements) can save time and legal fees.

Arbitration

Parties agree to arbitration to resolve a dispute outside of court.
The arbitrator's decision is generally binding on both parties.
Arbitrators have decision-making authority.

Mediation

Mediation involves a third party (mediator) to help parties find a mutually acceptable solution.
Mediators help parties come up with solutions.
Mediators do not make decisions, but suggest possible solutions.
Mediators encourage communication between parties.
The parties must agree upon the solution.

Test your knowledge on various methods of resolving conflicts, including negotiation, arbitration, and mediation. Learn the pros and cons of each method, and understand the roles of mediators and arbitrators in the process. This quiz is perfect for anyone looking to enhance their understanding of conflict resolution outside the courtroom.