Podcast
Questions and Answers
What is one disadvantage of resolving conflict in court?
What is one disadvantage of resolving conflict in court?
- Time (correct)
- Control over the outcome
- Flexibility
- Confidentiality
Arbitration involves a third party deciding for the involved parties.
Arbitration involves a third party deciding for the involved parties.
True (A)
What is the process that includes collecting facts and formulating an opinion?
What is the process that includes collecting facts and formulating an opinion?
Conflict Resolution
In mediation, both parties must come to an __________.
In mediation, both parties must come to an __________.
What describes the role of mediators in conflict resolution?
What describes the role of mediators in conflict resolution?
Match the following conflict resolution methods with their characteristics:
Match the following conflict resolution methods with their characteristics:
Settlements save time and legal fees in conflict resolution.
Settlements save time and legal fees in conflict resolution.
What is a key advantage of arbitration over court proceedings?
What is a key advantage of arbitration over court proceedings?
Flashcards
Negotiation
Negotiation
A process where parties work together to reach an agreement to resolve a conflict.
Arbitration
Arbitration
A way to resolve conflict where a neutral third party (arbitrator) makes a decision for disputing parties.
Conflict Resolution
Conflict Resolution
Methods for settling disputes.
Settlement
Settlement
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Mediation
Mediation
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Disadvantages of Court
Disadvantages of Court
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Negotiation Process Steps
Negotiation Process Steps
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Preparation in Negotiation
Preparation in Negotiation
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Study Notes
Conflict Resolution Methods
- Conflict can be resolved outside of court through negotiation, arbitration, and mediation.
- Court resolution has disadvantages including time, cost, and emotional distress.
- Negotiation is when parties work towards a compromise to resolve a conflict.
- Arbitration involves a neutral third party (arbitrator) making a decision to resolve a dispute.
- The decision of an arbitrator is typically binding.
- Mediation is when parties work with a neutral third party (mediator) to reach a solution.
- A mediator's decisions are not binding.
Negotiation Process
- Preparation is crucial to successful negotiation.
- Root causes should be identified.
- Potential solutions should be discussed
- Settlements (negotiated agreements) can save time and legal fees.
Arbitration
- Parties agree to arbitration to resolve a dispute outside of court.
- The arbitrator's decision is generally binding on both parties.
- Arbitrators have decision-making authority.
Mediation
- Mediation involves a third party (mediator) to help parties find a mutually acceptable solution.
- Mediators help parties come up with solutions.
- Mediators do not make decisions, but suggest possible solutions.
- Mediators encourage communication between parties.
- The parties must agree upon the solution.
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Description
Test your knowledge on various methods of resolving conflicts, including negotiation, arbitration, and mediation. Learn the pros and cons of each method, and understand the roles of mediators and arbitrators in the process. This quiz is perfect for anyone looking to enhance their understanding of conflict resolution outside the courtroom.