Conflict Management Quiz: Thomas-Kilmann Model

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Questions and Answers

According to the Thomas-Kilamn conflict model, which one of the following requires a high level of Assertiveness and high level of Cooperativeness?

  • Compromising
  • Collaborating (correct)
  • Accommodating
  • Competing
  • Avoiding

According to the Thomas-Kilamn conflict model, which one of the following requires a high level of Assertiveness and low level of Cooperativeness?

  • Avoiding
  • Competing (correct)
  • Compromising
  • Accommodating
  • Collaborating

A rational subject is likely to demonstrate the following behavior:

  • Emotional
  • No clear goal
  • Intangible goal
  • All of the above
  • None of the above (correct)

What can interests be categorized as?

<p>All of the above (D)</p> Signup and view all the answers

The outcome of a constructive conflict can be win-lose for those involved.

<p>False (B)</p> Signup and view all the answers

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Study Notes

Thomas-Kilmann Conflict Model

  • Collaborating requires high levels of assertiveness and cooperativeness, aiming for a win-win solution.
  • Competing involves high assertiveness but low cooperativeness, focused on achieving one's goals at the expense of others.

Rational Behavior

  • A rational subject typically demonstrates clear goals and focuses on objective outcomes.
  • Characteristics such as emotional responses and having no clear or intangible goals do not align with rational behavior.

Interests Categorization

  • Interests can be categorized as needs, fears, and concerns, encompassing various motivations and emotional drivers.

Conflict Outcomes

  • The outcome of constructive conflict does not have to be win-lose; it often seeks to create solutions benefiting all parties involved.

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