Computer Troubleshooting and Keyboarding Skills

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Questions and Answers

What is the first step to take if your computer won't turn on?

Ensure the power cord is connected properly (correct)

Reboot the computer

Run a virus scan

Check if the software is installed correctly

What does rebooting a computer do?

It formats the hard drive

It deletes temporary files

It resets memory, processes, and programs (correct)

It installs updates

What is typically indicated by frequent freezing or crashing of a computer?

A potential hardware problem (correct)

An outdated operating system

An incorrect software setting

A power surge in the electrical supply

What action should you take if the surge protector has blown a fuse?

Push the reset button if available Signup and view all the answers

In the event of a computer crash, which of the following is most likely to happen?

An error message appears Signup and view all the answers

What should be checked if a computer is running very slowly?

Examine if new hardware has been installed properly Signup and view all the answers

What does freezing mean in terms of computer operation?

The computer becomes completely inactive Signup and view all the answers

Which of the following is NOT a typical troubleshooting step when a computer won't start?

Run a hard drive diagnostic Signup and view all the answers

What is the primary function of the ESC key on a computer?

To undo the last action performed Signup and view all the answers

What is the correct key combination to bring up the Windows Task Manager?

CTRL + ALT + DEL Signup and view all the answers

How does the CAPS LOCK key function on a keyboard?

It allows continuous typing of uppercase letters Signup and view all the answers

What happens when the END TASK button is clicked on a Not Responding program?

Any unsaved work in the program is lost Signup and view all the answers

How can you capitalize all letters without holding down the SHIFT key?

Press the CAPS LOCK key once Signup and view all the answers

Which keyboard layout is the most commonly used for typing?

QWERTY Signup and view all the answers

What function does the TAB key serve on a computer keyboard?

It moves to the next tab stop Signup and view all the answers

What is the purpose of the space bar on a keyboard?

To add spaces between words or characters Signup and view all the answers

What is the main advantage of word processing software?

It allows for document creation, editing, and storage. Signup and view all the answers

Which of the following is NOT a common feature of word processing programs?

Video editing capabilities Signup and view all the answers

How does a cursor function in a word processing environment?

It shows where text will be entered. Signup and view all the answers

When is it necessary to name a document in most word processing programs?

You can delay naming until you save for the first time. Signup and view all the answers

What role does the memory of the computer play when using a word processor?

It temporarily holds typed text until saved or discarded. Signup and view all the answers

What is a key method to move the cursor in a word processing software?

Employing arrow keys or special key combinations Signup and view all the answers

Which statement about editing documents in word processors is true?

It is easy to make changes without retyping. Signup and view all the answers

What is the primary purpose of spell-checkers in word processing?

To identify and correct spelling errors. Signup and view all the answers

What is the process of adjusting the appearance of a document after typing known as?

Formatting Signup and view all the answers

What is a cell in a spreadsheet?

The intersection of a column and a row Signup and view all the answers

Which of the following actions is NOT typically associated with editing documents?

Changing line spacing Signup and view all the answers

How does one make another cell active in a spreadsheet?

Using the arrow keys or mouse Signup and view all the answers

What typically indicates the active cell in a spreadsheet?

A highlighted area or cursor Signup and view all the answers

Which of the following is a commonly used spreadsheet program?

Microsoft Excel Signup and view all the answers

What is the typical maximum number of cells used in basic spreadsheet applications?

500 to 1000 Signup and view all the answers

What occurs when administrative assistants return to the document after initial typing?

They begin formatting the document. Signup and view all the answers

What is the purpose of scrolling in a spreadsheet?

To move the view around and see additional cells Signup and view all the answers

What can be displayed in the control panel of a spreadsheet?

Information about the active cell Signup and view all the answers

What type of entry can a cell in a spreadsheet contain?

Labels, numbers, or formulas Signup and view all the answers

How is a formula defined in a spreadsheet?

A combination of cell addresses connected by mathematical symbols Signup and view all the answers

What is the effect of entering a number as the first character in a cell?

It is recognized as a number Signup and view all the answers

Which of the following actions involves using the mouse or keyboard to select a choice from a menu in a spreadsheet?

Selecting a menu choice Signup and view all the answers

What function does the cursor perform when it is placed on a specific cell in a spreadsheet?

It allows for editing the active cell’s content Signup and view all the answers

When you wish to input data into a spreadsheet cell, which of the following actions is necessary?

Select the cell, enter the data, and press ENTER/RETURN Signup and view all the answers

Study Notes

Troubleshooting Computer Problems

Rebooting a computer can resolve many issues by resetting memory, processes, and programs.
If a computer won't turn on, check power cord connections, surge protector status, and wall outlet functionality.
Freezing occurs when a computer becomes unresponsive, while crashing usually involves an error message.
Frequent freezing or crashing may indicate hardware problems; professional inspection may be needed.
Basic troubleshooting includes using keyboard shortcuts like CTRL + Z to undo and CTRL + ALT + DEL to access Task Manager.
In Task Manager, applications can be forced to close if they are unresponsive using the END TASK button.

Keyboarding Skills

QWERTY is the most prevalent keyboard layout and is commonly used for touch-typing training.
The CAPS LOCK key allows for easy typing of uppercase letters without holding down SHIFT.
The TAB key navigates to the next tab stop, while spacing is managed using the space bar.

Word Processing

Word processors enhance productivity by allowing document creation, editing, formatting, and electronic storage.
Features include spell-checkers, grammar checkers, and mail-merge capabilities.
New documents can be created and named during the saving process in most software.
The cursor indicates where text will appear on the screen, and it can be navigated using arrow keys.
Editing tools include features like CUT, PASTE, UNDO, and SEARCH/REPLACE.

Formatting Documents

Formatting involves adjusting appearance elements like margins, line spacing, and character styles.
Various formatting options exist to enhance readability and visual appeal.

Spreadsheet Software

Spreadsheets replace traditional columnar pads, organizing data into a grid of rows and columns.
Each cell in a spreadsheet has a unique address (e.g., C5 at the intersection of column C and row 5).
Most spreadsheet software like Microsoft Excel can handle thousands to millions of cells.

Navigating Around a Spreadsheet

The active cell is indicated by a pointer or highlighted area, and the cursor can move using the mouse or keyboard.
Scrolling allows users to view additional cells that aren't visible on the screen.
Control panels display information about the active cell and provide access to functions like saving and printing.

Spreadsheet Data

Cell entries can include labels (descriptive words), numbers (actual data), or formulas (calculations).
A typical spreadsheet might calculate budgets by listing expenses as labels alongside their corresponding numbers.
Formulas are constructed using mathematical operations and cell addresses; they must begin with a predefined character to distinguish them from labels or numbers.

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Description

This quiz covers essential troubleshooting techniques for common computer problems and basic keyboarding skills, focusing on the QWERTY layout. Learn how to resolve issues like freezing or crashing and familiarize yourself with essential keyboard shortcuts. It's perfect for anyone looking to enhance their technical skills.