Computer Reservation Systems Objective

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Questions and Answers

What is one of the key objectives of a Computer Reservation System?

Increase flight frequency
Promote airline employment opportunities
Maximize the revenue of the airline company (correct)
Facilitate customer feedback collection

Which of the following is NOT an objective of the Computer Reservation System?

Maintain consistency among different access modes
Maintain customer information in case of emergency
Facilitate efficient booking processes
Enhance passenger in-flight experience (correct)

Which option reflects a necessary function of the Computer Reservation System?

Automate ticket price adjustments
Maintain consistency among different access modes (correct)
Provide in-flight services management
Handle baggage claims

What role does a Computer Reservation System play in customer information management?

<p>Maintain customer information in case of emergency (B)</p> Signup and view all the answers

In what aspect does the Computer Reservation System contribute to business efficiency?

<p>Maximizing the revenue of the airline company (B)</p> Signup and view all the answers

Flashcards

What is the main objective of a Computer Reservation System (CRS)?

The primary goal of the Computer Reservation System (CRS) is to maximize the revenue of the airline company by efficiently managing and selling flight seats.

How does a CRS maintain consistency?

The CRS aims to maintain consistency in how users access and manage flight information, regardless of their method of interaction (e.g., website, mobile app, travel agent).

Is storing customer information the main objective of a CRS?

While important, storing customer details for emergencies is not the primary objective of a CRS.

How does a CRS maximize airline revenue?

The CRS is designed to maximize the airline's revenue by optimizing seat allocation and pricing strategies.

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What is a Computer Reservation System (CRS)?

A Computer Reservation System (CRS) is a software application used by airlines to manage flight bookings, inventory, and pricing. It enables efficient management of flight operations and enhances customer service by providing a central hub for access to real-time flight availability information.

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Study Notes

Objective of Computer Reservation Systems

The primary objective of a Computer Reservation System (CRS) is to maximize the revenue of the airline company.

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Description

This quiz focuses on the core objectives of Computer Reservation Systems (CRS), particularly within the airline industry. Explore how CRS aims to maximize revenue for airline companies through efficient scheduling and booking processes.