Podcast
Questions and Answers
Who is responsible for performing competency assessments for the technical supervisors and laboratory doctors?
Who is responsible for performing competency assessments for the technical supervisors and laboratory doctors?
- Laboratory director
- Qualified individual
- Section head (correct)
- Senior lab staff
Which document type is necessary to maintain records of the competency assessment?
Which document type is necessary to maintain records of the competency assessment?
- Project budgets
- Employee performance reviews
- Payroll records
- Competency checklist (correct)
What is the role of the section head in competency corrective actions?
What is the role of the section head in competency corrective actions?
- To oversee laboratory operations without involvement in staff training
- To determine necessary training and remediation (correct)
- To report findings to external auditors
- To perform the assessments only
What is required before an employee can perform a task after corrective actions?
What is required before an employee can perform a task after corrective actions?
Which of the following is NOT a suggested action for remediation?
Which of the following is NOT a suggested action for remediation?
What must the laboratory director ensure for effective competency assessments?
What must the laboratory director ensure for effective competency assessments?
Competency assessments are conducted by individuals with what qualifications?
Competency assessments are conducted by individuals with what qualifications?
What type of records must be retained to support competency assessments?
What type of records must be retained to support competency assessments?
What is the primary purpose of competency assessment?
What is the primary purpose of competency assessment?
At what frequency should new employees be assessed after starting their testing?
At what frequency should new employees be assessed after starting their testing?
Which of the following is NOT one of the six elements of competency assessment?
Which of the following is NOT one of the six elements of competency assessment?
How often should all employees undergo competency assessment?
How often should all employees undergo competency assessment?
Which of the following methods is used to monitor test performance in competency assessment?
Which of the following methods is used to monitor test performance in competency assessment?
Which element of competency assessment includes evaluating problem-solving skills?
Which element of competency assessment includes evaluating problem-solving skills?
What action should be taken when problems are identified with an individual's performance?
What action should be taken when problems are identified with an individual's performance?
Which of the following assessments can occur during the supervisory review process?
Which of the following assessments can occur during the supervisory review process?
Flashcards
Competency Assessment
Competency Assessment
Evaluating a technician's ability to perform job duties correctly, following policies and procedures.
Frequency of Assessment
Frequency of Assessment
New employees: first assessment within 7 months, second within 12. Existing employees: yearly, when problems arise, and after new process training.
Six Elements of Assessment
Six Elements of Assessment
Direct observation of routine tests, monitoring results & reporting, reviewing records, instrument maintenance, test performance, and problem-solving skills.
Direct Observation
Direct Observation
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Reviewing Records
Reviewing Records
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New Employee Assessment
New Employee Assessment
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Corrective Action Logs
Corrective Action Logs
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Proficiency Testing
Proficiency Testing
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Competency Assessment
Competency Assessment
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Competency Assessment records
Competency Assessment records
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Qualified Assessor
Qualified Assessor
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Corrective action (competency)
Corrective action (competency)
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Remediation actions
Remediation actions
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Laboratory Director's role
Laboratory Director's role
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Standards for Competency
Standards for Competency
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Assessor responsibilities
Assessor responsibilities
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Study Notes
Competency Assessment
- Competency assessment is the evaluation of technicians' and technologists' ability to perform job duties correctly, following policies and procedures.
- It assesses an individual's continuous ability to apply knowledge and skills to achieve intended results.
Competency Assessment Frequency
- New employees: First assessment within seven months of starting, second assessment no later than 12 months after starting.
- All employees: Annually, or when performance issues arise, or after any new process training.
Six Elements of Competency Assessment
- Direct observation: Routine test performance, including patient/sample identification, preparation, specimen collection, handling, processing and testing.
- Monitoring and Reporting: Recording and reporting test results, especially critical results.
- Review: Of intermediate test results, worksheets, quality control records, proficiency testing results, and preventive maintenance records. Also, assessment of quality control results and instrument maintenance data. This is done during the monthly supervisory review process of these records.
- Instrument Maintenance and Function Checks: Direct observation of maintenance and function checks.
- Test Performance Assessment: Testing previously analyzed specimens (internal blind testing), or external proficiency testing specimens. Assess performance based on this.
- Problem-Solving Skills: Evaluate problem-solving from monthly reviews of corrective action logs (problems with quality control or instrument function).
Competency Assessment - Assessor Qualifications
- Assessors must have the education and experience needed to evaluate the complexity of the testing being assessed.
- Section heads assess technical supervisors and lab doctors within their sections.
- Section supervisors assess senior and lab staff within their sections.
- The Lab medical director assesses all responsibilities section heads have.
Competency Corrective Action
- Section heads or designee determine any additional training/retraining needed for employee performance to meet standards.
- Remediation actions:
- Discussing the procedure with the employee.
- Retraining the employee on the procedure.
- Having the employee reread and discuss the procedure to understand it clearly.
- Having the employee observe a trained staff member.
- Having the employee practice the procedure with blind samples.
- Documenting the remediation action on the competency form.
Review and Approval
- The lab director ensures sufficient staff with proper qualifications, documented training, experience, and the competency needed for the lab's needs.
- Assessors
- Head of section
- Lab medical director
Standards
- CAP: A list of specific standards (GEN.53400, GEN.53600, etc.) is provided.
- CBAHI: LB.5 -- a specific standard.
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Description
This quiz covers the essential components and procedures of competency assessment for technicians and technologists. Learn about the frequencies of assessment for new and existing employees, as well as the six key elements that ensure effective evaluation and monitoring in the workplace.
