Podcast
Questions and Answers
What is the value of 'Ownership' in the company's oath?
What is the value of 'Ownership' in the company's oath?
- Leaders are accountable only for their own tasks
- Leaders take responsibility for the end result (correct)
- Leaders are never responsible for the company's outcome
- Leaders are responsible for the entire company's performance
How does the company strive to understand customer needs?
How does the company strive to understand customer needs?
- By guessing customer needs
- By advertising and promotions
- By working out the most effective and long-term solution (correct)
- By surveys and questionnaires
What is the company's approach to costs?
What is the company's approach to costs?
- Increase costs to improve quality
- Save by eliminating non-essential costs and simplicity (correct)
- Cut costs by reducing quality
- Spend lavishly to ensure quality
What is the expectation from leaders in the company?
What is the expectation from leaders in the company?
What is the company's approach to quality?
What is the company's approach to quality?
What is the expectation from team members in the company?
What is the expectation from team members in the company?
What do leaders do in the company?
What do leaders do in the company?
What is the company's approach to achieving results?
What is the company's approach to achieving results?
We will always leave things better than ______ they were.
We will always leave things better than ______ they were.
Leaders owe the ______ result and on the journey never say, That is not my job.
Leaders owe the ______ result and on the journey never say, That is not my job.
We build teams by being critical of ______ and honestly questioning own beliefs.
We build teams by being critical of ______ and honestly questioning own beliefs.
We will make ______.
We will make ______.
We strive to understand the ______ need-work out most effective and long term solution.
We strive to understand the ______ need-work out most effective and long term solution.
We save by eliminating ______ costs and simplicity at work culture.
We save by eliminating ______ costs and simplicity at work culture.
We are not ______ but the best-we will keep raising the bare every day to be perfect.
We are not ______ but the best-we will keep raising the bare every day to be perfect.
We aim big for our own ______, account and our team members.
We aim big for our own ______, account and our team members.
Study Notes
Oath
- Be always honest, humble, and thoughtful
- Strive to learn and improve each day
- Aim to leave things better than they were found
- Make history
Values
Customer
- Understand customer needs to deliver effective and long-term solutions
- Earn trust by delivering in a way that meets customer expectations
Ownership
- Leaders are responsible for the end result and take ownership of the journey
- Never say "that's not my job"
- Act and represent the company's interests
Team Member
- Build teams by being critical of oneself and open to feedback
- Honestly question own beliefs and listen to others
- Seek other perspectives and treat others respectfully
- Work hard for others' success
- Leaders coach and develop team members
Frugal
- Eliminate non-essential costs and promote simplicity in work culture
- Spend only on essential items and continuously seek cost-effective solutions
- Work directly with people, OEMs, and service providers to reduce costs and maintain control
Quality
- Strive for perfection, but acknowledge imperfections
- Continuously raise the bar to achieve perfection
Deliver Results By Action
- Leaders seek responsibility and are decisive in delivering results
- Never give up in spite of setbacks and rise to the occasion
- Aim big for one's own area, account, and team members
- Coach and grow leaders in-house for long-term success
Oath
- Be always honest, humble, and thoughtful
- Strive to learn and improve each day
- Aim to leave things better than they were found
- Make history
Values
Customer
- Understand customer needs to deliver effective and long-term solutions
- Earn trust by delivering in a way that meets customer expectations
Ownership
- Leaders are responsible for the end result and take ownership of the journey
- Never say "that's not my job"
- Act and represent the company's interests
Team Member
- Build teams by being critical of oneself and open to feedback
- Honestly question own beliefs and listen to others
- Seek other perspectives and treat others respectfully
- Work hard for others' success
- Leaders coach and develop team members
Frugal
- Eliminate non-essential costs and promote simplicity in work culture
- Spend only on essential items and continuously seek cost-effective solutions
- Work directly with people, OEMs, and service providers to reduce costs and maintain control
Quality
- Strive for perfection, but acknowledge imperfections
- Continuously raise the bar to achieve perfection
Deliver Results By Action
- Leaders seek responsibility and are decisive in delivering results
- Never give up in spite of setbacks and rise to the occasion
- Aim big for one's own area, account, and team members
- Coach and grow leaders in-house for long-term success
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Description
This quiz assesses knowledge of a company's core values and principles, including oaths, customer-centric approach, and leadership ownership. Understand the importance of honesty, customer satisfaction, and taking responsibility.
