Company Policy and Authority Responsibilities Quiz

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What is one of the duties of warehouse workers according to the text?

Physically handle all warehouse inventory with bare hands

Regularly update social media platforms about warehouse operations

Systematically scrutinize customer/work orders (correct)

Engage in effective communication with customers

Which tool might a warehouse worker occasionally use to open or separate container contents?

Crowbar (correct)

Screwdriver

Tape measure

Scissors

What type of communication devices are warehouse workers expected to use according to the text?

Tablets

Desktop computers

Laptops

Hand-held radio devices (correct)

Which handling technique would be suitable for larger or heavier items in the warehouse?

Employing industrial forklifts Signup and view all the answers

What is a crucial aspect of material handling to prevent accidents according to the text?

Adhering to safety guidelines and ergonomic practices Signup and view all the answers

Why is it important for warehouse workers to pay meticulous attention to specific details in customer/work orders?

To ensure accuracy in warehouse processes Signup and view all the answers

What is the correct procedure for handling suspect packages?

Do not accept the package under any circumstances and inform management immediately Signup and view all the answers

When should a lift-truck be operated in a reverse position?

When descending a ramp Signup and view all the answers

What action should be taken if a product is nonconforming during the inspection process?

Tag it accordingly and place it in the appropriate storage location Signup and view all the answers

In what condition should products be placed on a pallet?

"Like new" pristine condition Signup and view all the answers

What is the correct procedure when a lift-truck is being dismounted?

Put the gear in neutral, forks must be flat on the ground, and set the parking brake Signup and view all the answers

What action must be taken regarding customer returns without a valid RGA?

Notify the office for confirmation before acceptance Signup and view all the answers

What is the purpose of applying labels to products before shipment?

For easy identification and communication Signup and view all the answers

What is the main purpose of the company's statement mentioned in the text?

'To provide a safe and pleasant work environment' Signup and view all the answers

What is the required action when any discrepancies are identified during product inspection?

Promptly report to the dock Foreman Signup and view all the answers

Why should seat belts be worn at all times while operating a lift-truck?

For safety reasons Signup and view all the answers

What is a key responsibility of a Warehouse Manager in relation to hazardous materials?

Understanding hazardous materials classifications Signup and view all the answers

Which of the following is NOT a duty related to Strategic Load Securing?

Operating material handling devices Signup and view all the answers

What is a critical task related to Dynamic Material Repositioning?

Optimizing warehouse layout Signup and view all the answers

Which regulatory compliance aspect is essential for the storage of hazardous materials?

Familiarizing with local, state, and federal regulations Signup and view all the answers

What skill is crucial for efficiently moving products within a warehouse environment?

Skillful operation of powered trucks Signup and view all the answers

Why is understanding hazardous materials and their classifications important for warehouse operations?

To ensure proper handling and storage Signup and view all the answers

What is a primary focus of Strategic Planning in warehouse operations?

Aligning warehouse goals with organizational objectives Signup and view all the answers

Why is it important for Warehouse Managers to develop conflict resolution protocols?

Resolving employee issues Signup and view all the answers

What is a key responsibility related to Personnel Management for Warehouse Managers?

Fostering teamwork among staff Signup and view all the answers

What is a critical aspect of Warehouse Organization for efficient operations?

Establishing an order pulling system Signup and view all the answers

What is the purpose of the Replenishment Stock Receiving Procedure?

To ensure accurate replenishment shipments receiving Signup and view all the answers

Why is advance notice required before the arrival of the stock truck?

To contact the customer for prompt delivery if needed Signup and view all the answers

What should be done if a time/temperature recorder is included in the shipment?

Handle it properly Signup and view all the answers

What is the correct action for suspect packages during the receiving process?

Report them to management immediately Signup and view all the answers

In case of damaged freight, what should be done without explicit approval from Theresa?

Capture a photograph and refuse acceptance Signup and view all the answers

How should inbound LTL shipments be signed for?

Based on piece count Signup and view all the answers

What should be done with products not listed on the customer's packing list?

Obtain written approval before accepting Signup and view all the answers

Why is maintaining accurate records of received stock important?

To monitor lot numbers and quantities against the packing list Signup and view all the answers

Why are special guidelines needed for temperature-sensitive products?

To ensure product integrity and quality maintenance Signup and view all the answers

What information should personnel have access to for temperature-sensitive products?

Information sheets detailing recommended storage conditions Signup and view all the answers

What is the purpose of safety factors in stacking height recommendations?

To minimize the risk of collapse or instability Signup and view all the answers

What is the importance of periodic inspection of stacked materials?

To identify signs of container degradation, damage, or shifting Signup and view all the answers

According to OSHA requirements, how often should forklifts be examined before being placed in service?

At least daily Signup and view all the answers

What action should an operator take if a forklift is found to be unsafe during the pre-start inspection?

Immediately report it to a supervisor and take it out of service Signup and view all the answers

What should operators use to check chain tension on a forklift?

A stick or other device Signup and view all the answers

Why is it important to have all safety devices working properly on a forklift?

To ensure operator and workplace safety Signup and view all the answers

When should lift-trucks be serviced according to the text?

At least once per quarter Signup and view all the answers

How many points of contact should personnel maintain when mounting and dismounting lift-trucks?

Three points of contact Signup and view all the answers

Why must headlights always be on during lift-truck operation?

To ensure better visibility while operating Signup and view all the answers

Which personnel action is never acceptable according to the text during lift-truck operation?

Stacking objects on the rear of the truck for extra counterbalance Signup and view all the answers

What action should an employee take if medical treatment is required?

Complete Form 801 and obtain a restriction form from the supervisor Signup and view all the answers

When should an employee ensure the physician completes the Notice to Doctor form?

On the same date as the injury Signup and view all the answers

What is the requirement for employees in terms of updating the supervisor on work status?

Provide a written update after each doctor's appointment Signup and view all the answers

What should employees do after every doctor's appointment while unable to work?

Contact the supervisor in person Signup and view all the answers

What is expected of employees participating in modified work in terms of scheduling appointments?

Schedule doctor and therapy appointments outside of work hours Signup and view all the answers

What is the primary purpose of implementing cleanliness standards for both interior and exterior areas in a warehouse?

To maintain a safe and organized work environment Signup and view all the answers

Why is it important to stay updated on local, state, and federal regulations governing the storage and handling of hazardous materials in a warehouse?

To avoid legal penalties and ensure compliance with safety standards Signup and view all the answers

What is a key factor to consider when identifying appropriate Personal Protective Equipment (PPE) for different hazardous materials?

Material compatibility and level of protection required Signup and view all the answers

How does understanding the physical properties of hazardous materials impact the determination of stacking height for storage?

It ensures the stability of the stack Signup and view all the answers

Why is it necessary to segregate incompatible hazardous materials in a warehouse?

To prevent chemical reactions that may lead to accidents or injuries Signup and view all the answers

How does the design of the storage system influence stacking height limits for hazardous materials?

It includes the arrangement of containers, racks, shelving, and containment measures Signup and view all the answers

What role does container strength play in determining stacking height limits for hazardous materials?

Weaker containers may require lower stacking heights to prevent failure Signup and view all the answers

What should warehouse personnel do if they find an indicator showing exposure to freezing temperatures on a product shipment?

Notify their supervisor immediately and await further instructions. Signup and view all the answers

What is the action taken by supervisors if a product shipment shows exposure to freezing temperatures?

Evaluate whether to accept the shipment with an exception or refuse it. Signup and view all the answers

When should customers be contacted regarding frozen or damaged shipments?

Before accepting any frozen or damaged shipment, unless specified otherwise. Signup and view all the answers

In the warehouse order pulling procedure, what is done after pulling orders for product types?

Double-checking orders for product type, size, quantity, etc. Signup and view all the answers

What happens after dock workers check carrier paperwork against the order when the carrier arrives?

The order is returned to the office for paperwork processing. Signup and view all the answers

What should be emphasized about freezing points in chemical compounds?

Freezing points may require special handling but not always involve ice formation. Signup and view all the answers

What does a red or blue dye staining a freeze indicator indicate about a product shipment?

That the product was exposed to freezing temperatures. Signup and view all the answers

What is the primary purpose of double-checking orders in the warehouse order pulling procedure?

To ensure accuracy in product type, size, and quantity. Signup and view all the answers

'Internal Incidents' are defined as events involving company personnel or facilities that had potential to result in _____

'Injury/exposure (major or minor), death, or damage to company or other property caused by company personnel.' Signup and view all the answers

'Rush orders in the warehouse order pulling procedure take priority over others' implies that _____

'Rush orders should be processed first before other orders.' Signup and view all the answers

Who is responsible for gathering and tracking all accident, injury, and near-miss incident documentation at Bushnell?

Safety Officer Signup and view all the answers

What is the consequence of not reporting internal incidents according to the policy at Bushnell?

Possible termination Signup and view all the answers

Who should review all incident reports at Bushnell?

Safety Committee Signup and view all the answers

When must an employee report to their supervisor about an incident that incurred injury?

Immediately Signup and view all the answers

What type of incidents must be immediately reported to the Operations Manager at Bushnell?

Major events with potential for injury or damage Signup and view all the answers

Who is responsible for initiating the Preliminary Investigation at Bushnell?

Direct Supervisor Signup and view all the answers

What form should be filled out by company personnel directly involved in any internal incident at Bushnell?

'Internal Incident Report' Signup and view all the answers

Who should receive all internal incidents and forms from the supervisor at Bushnell?

'Operations Manager' Signup and view all the answers

When should the involved employee submit the 'Internal Incident Report' form at Bushnell?

'Within a reasonable amount of time following the incident' Signup and view all the answers