Community Expertise Quiz
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Questions and Answers

What is one of the key responsibilities of delivering on a hospitality promise?

  • Being the go-to trusted expert
  • Providing exceptional service
  • Managing exceptional places
  • Having an expert knowledge of the community (correct)

    • What does being knowledgeable about the community allow us to do?

  • Know each resident as an individual
  • Make connections and establish a feeling of community and home (correct)
  • Provide exceptional service
  • Manage exceptional places

    • Which two standards are discussed under the Be Knowledgeable virtue?

  • Deliver on a hospitality promise and Be the go-to trusted expert
  • Manage exceptional places and Provide exceptional service
  • Know each resident as an individual and Know our neighborhood
  • Set the Stage and Be on Stage (correct)

    • What is the role of experts in the community according to the text?

    <p>To be the go-to trusted experts in the community</p> Signup and view all the answers

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