Communication Studies Chapters 1-3

Chapter 1 - Communication: What and Why

• Communication's primary purpose is to share meanings
• Communication types include intrapersonal, dyadic, digital, and organizational
• Communication competence involves effectiveness, appropriateness, and cultural awareness
• A linear communication model is a one-way process
• Misconceptions about communication include the idea that more communication always solves problems

Chapter 2 - Communicating with Social Media

• Social media differs from mass media through user-generated content
• Message richness refers to the abundance of visual and verbal cues in communication
• Masspersonal communication is mediated communication with a large audience tailored to individuals
• A drawback of social media is its reduced message richness compared to face-to-face communication

Chapter 3 - The Self, Perception, and Communication

• Self-concept is a set of stable perceptions a person holds about themselves
• A self-fulfilling prophecy is when expectations influence actions to make the expectation true
• The first step in the perception process is selection
• Empathy involves understanding another person's perspective
• Identity management is how someone presents themselves to others in different contexts

Chapter 4 - Communication and Culture

• A coculture is a group within a larger culture with distinct values
• High-context cultures rely heavily on nonverbal cues and shared understandings
• Individualistic cultures value personal independence and self-expression
• Power distance refers to the acceptance of unequal power distribution in a culture

Chapter 5 - Language

• Language is symbolic as words are arbitrary signs with agreed-upon meanings
• Meanings are in the interpretations people make
• Language rules include semantic, syntactic, and pragmatic rules
• Gender influences language through conversational styles
• The Sapir-Whorf hypothesis suggests language shapes thought and perception

Chapter 6 - Listening

• Listening is valuable for building relationships and understanding
• Listening requires effort, and differentiating it from hearing
• Message overload occurs when too much information is presented at once
• Task-oriented listening focuses on achieving objectives and problem-solving

Chapter 7 - Nonverbal Communication

• Nonverbal communication encompasses intentional and unintentional messages without words
• Nonverbal communication functions include repeating, regulating, and contradicting verbal messages
• Nonverbal cues are influenced by culture and individual preferences
• Chronemics refers to the use of time in communication

Chapter 8 - Interpersonal Communication

• Interpersonal communication is interaction between individuals in close relationships
• Metacommunication is communication about communication
• Self-disclosure involves sharing personal information with others
• Relational dialectics refers to opposing, yet interconnected, tensions in relationships

Chapter 9 - Managing Conflict

• Interpersonal conflict is an expressed struggle between interdependent parties
• A confirming message recognizes and values the other person
• Passive-aggressive communication involves expressing hostility indirectly
• Win-win strategies emphasize finding mutually satisfying solutions

Chapter 10 - Organizational Communication Factors

• Organizational culture is a system of shared values, norms, and practices
• Effective communication in professional settings requires clear, concise language
• Power dynamics in workplaces involve various types of power
• Communicators act as leaders or followers in various situations

Chapter 11 - Communication Strategies for Leaders

• Transformational leadership emphasizes inspiring others toward change
• Team work is essential in collaborative settings
• Effective leaders communicate empathetically
• Team leaders facilitate productive interactions

Chapter 12 - Getting Started (Public Speaking)

• Speech topics should be audience-centered, and interesting
• The thesis statement is important due to its focus
• Speakers should consider audience needs
• Speakers should be organized

Chapter 13 - Structuring Your Speech

• Working outlines facilitate speech creation
• Outlining rules exist for structuring a speech
• Using patterns and formats helps with structure
• Time patterns and problem-solution patterns

Chapter 14 - Types of Informative Speaking

• Informative speaking aims to furnish information to the audience
• Different structures exist for informative speaking
• Clear and simple language is important in informative presentations
• Using appropriate support materials helps convey information effectively

Chapter 15 - Characteristics of Persuasion

• Persuasion aims to impact attitudes, beliefs, and behavior
• Effective persuasive arguments rely on evidence and logic
• Persuasive speaking must carefully consider the audience.

This quiz covers key concepts from the first three chapters of communication studies. Topics include types of communication, the role of social media, and the impact of self-concept on interactions. Test your understanding of communication theories and models.