Business Communication and Interpersonal Skills Quiz
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Questions and Answers

What is the most frequent cause of interpersonal conflict according to the text?

  • Poor communication (correct)
  • Personality clashes
  • Difference in opinions
  • Lack of resources

    • What is the primary function of communication in management?

  • Resolving conflicts
  • Managing member behavior (correct)
  • Providing resources
  • Implementing policies

    • What does perfect communication entail, according to the text?

  • Imparting meaning only
  • Creating confusion
  • Understanding meaning only
  • Transferring and understanding meaning (correct)

    • What does communication provide for the emotional sharing of, according to the text?

    <p>Feelings and social needs</p> Signup and view all the answers

    What is created by communication clarifying to employees what they must do, how well they are doing it, and how they can improve their performance?

    <p>Feedback</p> Signup and view all the answers

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