Communication Skills Course Quiz
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Questions and Answers

What is the primary goal of the sender in the communication process?

  • To convey the message as quickly as possible
  • To simply share information with the recipient
  • To ensure the recipient understands the message
  • To achieve a specific result or outcome (correct)

    • What is the percentage of communication that involves listening?

  • 9%
  • 16%
  • 30%
  • 45% (correct)

    • What is the primary purpose of encoding an idea?

  • To provide feedback to the sender
  • To ensure the receiver understands the message
  • To select the appropriate channel for communication
  • To convert the idea into a communicable form (correct)

    • What is the process of transferring a message into the proper format for sharing it with the audience?

    <p>Encoding</p> Signup and view all the answers

    Which of the following is NOT a channel of communication?

    <p>Decoding</p> Signup and view all the answers

    What is the primary role of the receiver in the communication process?

    <p>To understand and provide feedback</p> Signup and view all the answers

    What is the term for the tools, abilities, and skills used to remove barriers to effective communication?

    <p>Communication skills</p> Signup and view all the answers

    What is the purpose of feedback in the communication process?

    <p>To gauge the success of communication</p> Signup and view all the answers

    What is the stage in the communication process where the recipient interprets the message?

    <p>Decoding</p> Signup and view all the answers

    What is the process of converting an encoded message into a form that can be understood?

    <p>Decoding</p> Signup and view all the answers

    What is the percentage of communication that involves reading?

    <p>16%</p> Signup and view all the answers

    What is the key to effective communication in terms of knowing your audience?

    <p>Ensuring the message provides all necessary information</p> Signup and view all the answers

    What is the term used to describe anything that inhibits effective communication?

    <p>Noise</p> Signup and view all the answers

    What is the process by which we make sense of messages we encounter?

    <p>Perception</p> Signup and view all the answers

    What are the three parts of the perception process?

    <p>Selection, Organization, Interpretation</p> Signup and view all the answers

    What is a factor that affects our perceptions?

    <p>All of the above</p> Signup and view all the answers

    What is the term used to describe the process of presenting oneself to others?

    <p>Self-presentation</p> Signup and view all the answers

    What is the definition of communication?

    <p>The dynamic process of conveying a thought or feeling to someone else</p> Signup and view all the answers

    What is the result when the sender and receiver perceive a message in the same way?

    <p>Effective Communication</p> Signup and view all the answers

    What is the relationship between communication and physical therapy?

    <p>Communication is a crucial aspect of physical therapy</p> Signup and view all the answers

    What is an essential aspect of effective communication?

    <p>How you say what you say</p> Signup and view all the answers

    What is the primary focus of the communication process?

    <p>Conveying a thought or feeling to someone else</p> Signup and view all the answers

    What is the primary goal of effective communication in the context of physical therapy?

    <p>To treat the patient</p> Signup and view all the answers

    According to William Osler, what is the difference between a good clinician and a great clinician?

    <p>A good clinician treats the disease, while a great clinician treats the patient</p> Signup and view all the answers

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