Communication Skills Course Quiz

What is the primary goal of the sender in the communication process?

To convey the message as quickly as possible
To simply share information with the recipient
To ensure the recipient understands the message
To achieve a specific result or outcome (correct)

What is the percentage of communication that involves listening?

9%
16%
30%
45% (correct)

What is the primary purpose of encoding an idea?

To provide feedback to the sender
To ensure the receiver understands the message
To select the appropriate channel for communication
To convert the idea into a communicable form (correct)

What is the process of transferring a message into the proper format for sharing it with the audience?

Encoding (D) Signup and view all the answers

Which of the following is NOT a channel of communication?

Decoding (C) Signup and view all the answers

What is the primary role of the receiver in the communication process?

To understand and provide feedback (A) Signup and view all the answers

What is the term for the tools, abilities, and skills used to remove barriers to effective communication?

Communication skills (A) Signup and view all the answers

What is the purpose of feedback in the communication process?

To gauge the success of communication (D) Signup and view all the answers

What is the stage in the communication process where the recipient interprets the message?

Decoding (D) Signup and view all the answers

What is the process of converting an encoded message into a form that can be understood?

Decoding (C) Signup and view all the answers

What is the percentage of communication that involves reading?

16% (A) Signup and view all the answers

What is the key to effective communication in terms of knowing your audience?

Ensuring the message provides all necessary information (B) Signup and view all the answers

What is the term used to describe anything that inhibits effective communication?

Noise (C) Signup and view all the answers

What is the process by which we make sense of messages we encounter?

Perception (C) Signup and view all the answers

What are the three parts of the perception process?

Selection, Organization, Interpretation (C) Signup and view all the answers

What is a factor that affects our perceptions?

All of the above (D) Signup and view all the answers

What is the term used to describe the process of presenting oneself to others?

Self-presentation (D) Signup and view all the answers

What is the definition of communication?

The dynamic process of conveying a thought or feeling to someone else (B) Signup and view all the answers

What is the result when the sender and receiver perceive a message in the same way?

Effective Communication (D) Signup and view all the answers

What is the relationship between communication and physical therapy?

Communication is a crucial aspect of physical therapy (D) Signup and view all the answers

What is an essential aspect of effective communication?

How you say what you say (D) Signup and view all the answers

What is the primary focus of the communication process?

Conveying a thought or feeling to someone else (D) Signup and view all the answers

What is the primary goal of effective communication in the context of physical therapy?

To treat the patient (C) Signup and view all the answers

According to William Osler, what is the difference between a good clinician and a great clinician?

A good clinician treats the disease, while a great clinician treats the patient (D) Signup and view all the answers