Communication Skills Course Quiz

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24 Questions

What is the primary goal of the sender in the communication process?

To achieve a specific result or outcome

What is the percentage of communication that involves listening?

45%

What is the primary purpose of encoding an idea?

To convert the idea into a communicable form

What is the process of transferring a message into the proper format for sharing it with the audience?

Encoding

Which of the following is NOT a channel of communication?

Decoding

What is the primary role of the receiver in the communication process?

To understand and provide feedback

What is the term for the tools, abilities, and skills used to remove barriers to effective communication?

Communication skills

What is the purpose of feedback in the communication process?

To gauge the success of communication

What is the stage in the communication process where the recipient interprets the message?

Decoding

What is the process of converting an encoded message into a form that can be understood?

Decoding

What is the percentage of communication that involves reading?

16%

What is the key to effective communication in terms of knowing your audience?

Ensuring the message provides all necessary information

What is the term used to describe anything that inhibits effective communication?

Noise

What is the process by which we make sense of messages we encounter?

Perception

What are the three parts of the perception process?

Selection, Organization, Interpretation

What is a factor that affects our perceptions?

All of the above

What is the term used to describe the process of presenting oneself to others?

Self-presentation

What is the definition of communication?

The dynamic process of conveying a thought or feeling to someone else

What is the result when the sender and receiver perceive a message in the same way?

Effective Communication

What is the relationship between communication and physical therapy?

Communication is a crucial aspect of physical therapy

What is an essential aspect of effective communication?

How you say what you say

What is the primary focus of the communication process?

Conveying a thought or feeling to someone else

What is the primary goal of effective communication in the context of physical therapy?

To treat the patient

According to William Osler, what is the difference between a good clinician and a great clinician?

A good clinician treats the disease, while a great clinician treats the patient

Test your knowledge of communication skills, including the communication process, non-verbal communication, professional communication, interviewing techniques, barriers to effective communication, and emotional intelligence. This quiz covers the course syllabus of Prof. El-Nabgha Fathy Mohammed's communication skills course.

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