Importance of Soft Skills in Communication and Professional Development
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Questions and Answers

What is the significance of soft skills in the workplace according to the text?

  • They hinder job opportunities.
  • They are obsolete in modern workspaces.
  • They are essential for making a candidate stand out. (correct)
  • They are not as important as being professional.
  • What is a common disadvantage of technology in the workspace mentioned in the text?

  • It enhances hierarchy at work.
  • It limits communication to a specific time and place.
  • It does not allow people to work in virtual teams.
  • It lets people communicate 'anywhere, anytime.' (correct)
  • Why do many companies invest in communication coaches and trainers, according to the text?

  • To reduce job opportunities for their employees.
  • To enhance their employees' soft skills. (correct)
  • To decrease the use of modern forms of communication.
  • To limit communication channels.
  • How has technology influenced communication among employees, customers, and employers?

    <p>It has changed how people interact with each other.</p> Signup and view all the answers

    Which of the following is NOT a benefit of virtual teams?

    <p>Improves management hierarchies</p> Signup and view all the answers

    Which new forms of communication are mentioned in the text as prevalent in modern workspaces?

    <p>Emails, instant messaging, and texting.</p> Signup and view all the answers

    Which of the following is a characteristic of low-context cultures?

    <p>Prefer explicit/direct messages</p> Signup and view all the answers

    What qualities are required when communicating with an intercultural or international audience based on the text?

    <p>Empathy, open-mindedness, and cultural sensitivity.</p> Signup and view all the answers

    What is the meaning of 'Grandstanding' in the context of listening skills?

    <p>Preferring to talk rather than to listen</p> Signup and view all the answers

    What does 'Capitalizing on lag time' mean in the context of communication?

    <p>Utilizing mental agility to review and anticipate speakers' points</p> Signup and view all the answers

    Which of the following is a characteristic of high power distance cultures?

    <p>Embrace formal hierarchies</p> Signup and view all the answers

    Which of the following is NOT a nonverbal communication cue?

    <p>Time management</p> Signup and view all the answers

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