Importance of Soft Skills in Communication and Professional Development

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Questions and Answers

What is the significance of soft skills in the workplace according to the text?

  • They hinder job opportunities.
  • They are obsolete in modern workspaces.
  • They are essential for making a candidate stand out. (correct)
  • They are not as important as being professional.

What is a common disadvantage of technology in the workspace mentioned in the text?

  • It enhances hierarchy at work.
  • It limits communication to a specific time and place.
  • It does not allow people to work in virtual teams.
  • It lets people communicate 'anywhere, anytime.' (correct)

Why do many companies invest in communication coaches and trainers, according to the text?

  • To reduce job opportunities for their employees.
  • To enhance their employees' soft skills. (correct)
  • To decrease the use of modern forms of communication.
  • To limit communication channels.

How has technology influenced communication among employees, customers, and employers?

<p>It has changed how people interact with each other. (B)</p> Signup and view all the answers

Which of the following is NOT a benefit of virtual teams?

<p>Improves management hierarchies (A)</p> Signup and view all the answers

Which new forms of communication are mentioned in the text as prevalent in modern workspaces?

<p>Emails, instant messaging, and texting. (C)</p> Signup and view all the answers

Which of the following is a characteristic of low-context cultures?

<p>Prefer explicit/direct messages (D)</p> Signup and view all the answers

What qualities are required when communicating with an intercultural or international audience based on the text?

<p>Empathy, open-mindedness, and cultural sensitivity. (A)</p> Signup and view all the answers

What is the meaning of 'Grandstanding' in the context of listening skills?

<p>Preferring to talk rather than to listen (C)</p> Signup and view all the answers

What does 'Capitalizing on lag time' mean in the context of communication?

<p>Utilizing mental agility to review and anticipate speakers' points (B)</p> Signup and view all the answers

Which of the following is a characteristic of high power distance cultures?

<p>Embrace formal hierarchies (B)</p> Signup and view all the answers

Which of the following is NOT a nonverbal communication cue?

<p>Time management (A)</p> Signup and view all the answers

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