Communication Skills Chapter One Quiz
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Questions and Answers

What is the most common medium of communication?

  • Symbols
  • Gestures
  • Codes
  • Language (correct)
  • Who is the person who originates the message in the communication process?

  • Receiver
  • Interpreter
  • Encoder
  • Sender (correct)
  • What is the process of understanding and sharing meaning called?

  • Interchange
  • Encoding
  • Transmission
  • Communication (correct)
  • What are the essential components of communication?

    <p>Sender, Receiver, Message, Channel</p> Signup and view all the answers

    What do codes and symbols serve as in communication?

    <p>Means of communication</p> Signup and view all the answers

    What is the role of interference (Noise) in the communication process?

    <p>To block or change the sender's intended meaning</p> Signup and view all the answers

    In effective communication, what is the role of the sender with regard to the audience?

    <p>Establishing a rapport and knowing the audience members</p> Signup and view all the answers

    What is an essential characteristic of an effective communication channel?

    <p>Being affordable</p> Signup and view all the answers

    In the context of communication models, what does the Transactional Model of Communication emphasize?

    <p>Negotiated meaning and common ground</p> Signup and view all the answers

    What does the Constructivist Model of Communication focus on?

    <p>The negotiated meaning and common ground</p> Signup and view all the answers

    What type of communication creates a paper trail for future reference and helps the legal teams of large companies?

    <p>Internal Business Memos</p> Signup and view all the answers

    Which type of communication is described as the most difficult skill to practice, involving understanding content, decoding non-verbal signals, and filtering messages without bias?

    <p>Listening</p> Signup and view all the answers

    What is the main limitation of written communication mentioned in the text?

    <p>Delay in feedback</p> Signup and view all the answers

    What does the text describe as threatening to master due to people spending less time on it, especially on social networking sites and instant messaging?

    <p>Written Communication</p> Signup and view all the answers

    Which communication type is concerned with business activities characterized by certain formal elements and impartiality?

    <p>Professional Communication</p> Signup and view all the answers

    Which type of communication skill involves the use of body language and facial expressions?

    <p>Non-verbal communication</p> Signup and view all the answers

    In the context of communication skills, which type is not suitable for lengthy details and may lead to poor remembering?

    <p>Verbal communication</p> Signup and view all the answers

    Which type of communication skill is characterized by signs, symbols, and even style of clothing?

    <p>Non-verbal communication</p> Signup and view all the answers

    What is the main advantage of verbal communication over other types of communication skills?

    <p>Flexibility</p> Signup and view all the answers

    Which limitation is associated with verbal communication in a professional setting?

    <p>Future reference not possible</p> Signup and view all the answers

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