20 Questions
What is the most common medium of communication?
Language
Who is the person who originates the message in the communication process?
Sender
What is the process of understanding and sharing meaning called?
Communication
What are the essential components of communication?
Sender, Receiver, Message, Channel
What do codes and symbols serve as in communication?
Means of communication
What is the role of interference (Noise) in the communication process?
To block or change the sender's intended meaning
In effective communication, what is the role of the sender with regard to the audience?
Establishing a rapport and knowing the audience members
What is an essential characteristic of an effective communication channel?
Being affordable
In the context of communication models, what does the Transactional Model of Communication emphasize?
Negotiated meaning and common ground
What does the Constructivist Model of Communication focus on?
The negotiated meaning and common ground
What type of communication creates a paper trail for future reference and helps the legal teams of large companies?
Internal Business Memos
Which type of communication is described as the most difficult skill to practice, involving understanding content, decoding non-verbal signals, and filtering messages without bias?
Listening
What is the main limitation of written communication mentioned in the text?
Delay in feedback
What does the text describe as threatening to master due to people spending less time on it, especially on social networking sites and instant messaging?
Written Communication
Which communication type is concerned with business activities characterized by certain formal elements and impartiality?
Professional Communication
Which type of communication skill involves the use of body language and facial expressions?
Non-verbal communication
In the context of communication skills, which type is not suitable for lengthy details and may lead to poor remembering?
Verbal communication
Which type of communication skill is characterized by signs, symbols, and even style of clothing?
Non-verbal communication
What is the main advantage of verbal communication over other types of communication skills?
Flexibility
Which limitation is associated with verbal communication in a professional setting?
Future reference not possible
Test your understanding of the essential components of communication, models of communication, and different types of communication skills such as verbal, written, listening, and reading. This quiz covers the concepts outlined in Chapter One of Communication Skills.
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