Communication Skills: Barriers to Effective Communication Quiz
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Questions and Answers

What is a key element of effective communication skills?

  • Poor retention
  • Using incorrect media
  • Active Listening Skills (correct)
  • Biased notion of communication source

What is a common socio-psychological barrier to communication?

  • Time and distance as barriers
  • Inattentiveness (correct)
  • Active Listening Skills
  • Filtering by the sender

Which of the following is not a physical barrier to communication?

  • Time
  • Distance
  • Noise
  • Active Listening Skills (correct)

What does filtering refer to in communication?

<p>Sender manipulating information favorably for the receiver (D)</p> Signup and view all the answers

Why is language considered a barrier to communication?

<p>Words have different meanings based on age and culture (A)</p> Signup and view all the answers

What is an essential aspect of effective communication?

<p>Active Listening Skills (C)</p> Signup and view all the answers

Which of the following is NOT a Dos for written communication?

<p>Convey one's thoughts effectively (A)</p> Signup and view all the answers

What is a crucial guideline for verbal communication based on the text?

<p>Maintain eye contact with the audience (D)</p> Signup and view all the answers

Which skill is mentioned as topping the list of skills in demand by employers every year?

<p>Communication (C)</p> Signup and view all the answers

What is the main purpose of body awareness in communication?

<p>To enhance non-verbal communication (D)</p> Signup and view all the answers

Which aspect of communication is highlighted as the tool for transferring knowledge and wielding power?

<p><strong>Communication</strong> (B)</p> Signup and view all the answers

What is a significant advantage of being able to articulate well, according to the text?

<p><em>A significant advantage</em> (B)</p> Signup and view all the answers

What is a merit of written communication?

<p>Facilitates in assigning responsibilities (C)</p> Signup and view all the answers

Which mode of communication is not suitable for lengthy messages?

<p>Face-to-face communication (D)</p> Signup and view all the answers

In face-to-face communication, what are the three basic levels of communication messages?

<p>Vocabulary, non-verbal behaviors, and telegrams (A)</p> Signup and view all the answers

Which limitation does oral communication have?

<p>Cannot assign specific responsibilities (B)</p> Signup and view all the answers

What is the role of silence in communication?

<p>Facilitates understanding through non-verbal cues (D)</p> Signup and view all the answers

What is a common limitation of written communication?

<p>Requires quick clarification (B)</p> Signup and view all the answers

Study Notes

Barriers to Communication

  • Wrong choice of media can act as a barrier to communication
  • Physical barriers include noise, time, and distance
  • Semantic barriers involve differences in interpretation of words and connotations
  • Socio-psychological barriers include attitudes and opinions
  • Filtering involves manipulating information to present it more favourably
  • Selective perception is a barrier to effective communication
  • Language barriers occur due to differences in meaning based on age, education, and culture
  • Biased sources of communication can act as barriers
  • Inattentiveness, faulty transmission, and poor retention are also barriers to communication

Effective Communication

  • Effective communication involves using strategies and techniques for interpersonal interaction
  • Good communication skills facilitate information sharing, perspective-taking, and genuine understanding
  • Active listening skills, feedback skills, and clear communication are key elements of effective communication

Written Communication

  • Clear organization and planning are essential for successful written communication
  • Dos for written communication include assembling information, checking accuracy, outlining, drafting, and revising
  • Written communication includes letters, circulars, memos, telegrams, reports, minutes, forms, and questionnaires
  • Merits of written communication include accuracy, precision, and permanence of record
  • Limitations of written communication include time consumption, cost, and lack of immediate clarification

Oral Communication

  • Oral communication includes face-to-face conversation, telephone conversation, and audio-visual communication
  • Merits of oral communication include saving time and money, persuasion, and promotion of friendly relations
  • Limitations of oral communication include unsuitability for lengthy messages, lack of retention, and lack of legal validity

Face-to-Face Communication

  • Face-to-face communication involves three levels: vocabulary, voice inflections, and non-verbal behaviors

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Description

Test your knowledge on barriers to communication, including wrong choice of media, physical barriers like noise and distance, semantic issues, socio-psychological barriers, and filtering techniques. Improve your understanding of factors that can hinder effective communication.

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