Effective Communication: Overcoming Barriers Quiz and Flashcards

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Questions and Answers

What is a key element of effective communication skills?

Poor retention

Using incorrect media

Active Listening Skills (correct)

Biased notion of communication source

What is a common socio-psychological barrier to communication?

Time and distance as barriers

Inattentiveness (correct)

Active Listening Skills

Filtering by the sender

Which of the following is not a physical barrier to communication?

Time

Distance

Noise

Active Listening Skills (correct)

What does filtering refer to in communication?

Sender manipulating information favorably for the receiver Signup and view all the answers

Why is language considered a barrier to communication?

Words have different meanings based on age and culture Signup and view all the answers

What is an essential aspect of effective communication?

Active Listening Skills Signup and view all the answers

Which of the following is NOT a Dos for written communication?

Convey one's thoughts effectively Signup and view all the answers

What is a crucial guideline for verbal communication based on the text?

Maintain eye contact with the audience Signup and view all the answers

Which skill is mentioned as topping the list of skills in demand by employers every year?

Communication Signup and view all the answers

What is the main purpose of body awareness in communication?

To enhance non-verbal communication Signup and view all the answers

Which aspect of communication is highlighted as the tool for transferring knowledge and wielding power?

Communication Signup and view all the answers

What is a significant advantage of being able to articulate well, according to the text?

A significant advantage Signup and view all the answers

What is a merit of written communication?

Facilitates in assigning responsibilities Signup and view all the answers

Which mode of communication is not suitable for lengthy messages?

Face-to-face communication Signup and view all the answers

In face-to-face communication, what are the three basic levels of communication messages?

Vocabulary, non-verbal behaviors, and telegrams Signup and view all the answers

Which limitation does oral communication have?

Cannot assign specific responsibilities Signup and view all the answers

What is the role of silence in communication?

Facilitates understanding through non-verbal cues Signup and view all the answers

What is a common limitation of written communication?

Requires quick clarification Signup and view all the answers

Study Notes

Barriers to Communication

Wrong choice of media can act as a barrier to communication
Physical barriers include noise, time, and distance
Semantic barriers involve differences in interpretation of words and connotations
Socio-psychological barriers include attitudes and opinions
Filtering involves manipulating information to present it more favourably
Selective perception is a barrier to effective communication
Language barriers occur due to differences in meaning based on age, education, and culture
Biased sources of communication can act as barriers
Inattentiveness, faulty transmission, and poor retention are also barriers to communication

Effective Communication

Effective communication involves using strategies and techniques for interpersonal interaction
Good communication skills facilitate information sharing, perspective-taking, and genuine understanding
Active listening skills, feedback skills, and clear communication are key elements of effective communication

Written Communication

Clear organization and planning are essential for successful written communication
Dos for written communication include assembling information, checking accuracy, outlining, drafting, and revising
Written communication includes letters, circulars, memos, telegrams, reports, minutes, forms, and questionnaires
Merits of written communication include accuracy, precision, and permanence of record
Limitations of written communication include time consumption, cost, and lack of immediate clarification

Oral Communication

Oral communication includes face-to-face conversation, telephone conversation, and audio-visual communication
Merits of oral communication include saving time and money, persuasion, and promotion of friendly relations
Limitations of oral communication include unsuitability for lengthy messages, lack of retention, and lack of legal validity

Face-to-Face Communication

Face-to-face communication involves three levels: vocabulary, voice inflections, and non-verbal behaviors

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Description

Test your knowledge on barriers to communication, including wrong choice of media, physical barriers like noise and distance, semantic issues, socio-psychological barriers, and filtering techniques. Improve your understanding of factors that can hinder effective communication.