18 Questions
What is a key element of effective communication skills?
Active Listening Skills
What is a common socio-psychological barrier to communication?
Inattentiveness
Which of the following is not a physical barrier to communication?
Active Listening Skills
What does filtering refer to in communication?
Sender manipulating information favorably for the receiver
Why is language considered a barrier to communication?
Words have different meanings based on age and culture
What is an essential aspect of effective communication?
Active Listening Skills
Which of the following is NOT a Dos for written communication?
Convey one's thoughts effectively
What is a crucial guideline for verbal communication based on the text?
Maintain eye contact with the audience
Which skill is mentioned as topping the list of skills in demand by employers every year?
Communication
What is the main purpose of body awareness in communication?
To enhance non-verbal communication
Which aspect of communication is highlighted as the tool for transferring knowledge and wielding power?
Communication
What is a significant advantage of being able to articulate well, according to the text?
A significant advantage
What is a merit of written communication?
Facilitates in assigning responsibilities
Which mode of communication is not suitable for lengthy messages?
Face-to-face communication
In face-to-face communication, what are the three basic levels of communication messages?
Vocabulary, non-verbal behaviors, and telegrams
Which limitation does oral communication have?
Cannot assign specific responsibilities
What is the role of silence in communication?
Facilitates understanding through non-verbal cues
What is a common limitation of written communication?
Requires quick clarification
Study Notes
Barriers to Communication
- Wrong choice of media can act as a barrier to communication
- Physical barriers include noise, time, and distance
- Semantic barriers involve differences in interpretation of words and connotations
- Socio-psychological barriers include attitudes and opinions
- Filtering involves manipulating information to present it more favourably
- Selective perception is a barrier to effective communication
- Language barriers occur due to differences in meaning based on age, education, and culture
- Biased sources of communication can act as barriers
- Inattentiveness, faulty transmission, and poor retention are also barriers to communication
Effective Communication
- Effective communication involves using strategies and techniques for interpersonal interaction
- Good communication skills facilitate information sharing, perspective-taking, and genuine understanding
- Active listening skills, feedback skills, and clear communication are key elements of effective communication
Written Communication
- Clear organization and planning are essential for successful written communication
- Dos for written communication include assembling information, checking accuracy, outlining, drafting, and revising
- Written communication includes letters, circulars, memos, telegrams, reports, minutes, forms, and questionnaires
- Merits of written communication include accuracy, precision, and permanence of record
- Limitations of written communication include time consumption, cost, and lack of immediate clarification
Oral Communication
- Oral communication includes face-to-face conversation, telephone conversation, and audio-visual communication
- Merits of oral communication include saving time and money, persuasion, and promotion of friendly relations
- Limitations of oral communication include unsuitability for lengthy messages, lack of retention, and lack of legal validity
Face-to-Face Communication
- Face-to-face communication involves three levels: vocabulary, voice inflections, and non-verbal behaviors
Test your knowledge on barriers to communication, including wrong choice of media, physical barriers like noise and distance, semantic issues, socio-psychological barriers, and filtering techniques. Improve your understanding of factors that can hinder effective communication.
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