Communication Repair Strategies
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Questions and Answers

In a scenario where a speaker misspeaks and immediately corrects themselves without any prompting, what type of repair is exemplified?

  • Other-initiated self-repair
  • Self-initiated self-repair (correct)
  • Other-initiated other-repair
  • Self-initiated other-repair

A listener says "Excuse me?" during a conversation. Which stage and signal of repair is being demonstrated?

  • Location stage, using reformulation signal
  • Resolution stage, using repetition signal
  • Initiation stage, using interjection signal (correct)
  • Detection stage, using gaze aversion signal

A speaker notices they are not being understood, so they break their long sentence into shorter, simpler phrases. Which resolution strategy are they employing?

  • Rephrasing
  • Replacement
  • Elaboration
  • Segmentation (correct)

In what stage of communication repair does a participant pinpoint the specific problematic word or phrase?

<p>Location (B)</p> Signup and view all the answers

Which of the following scenarios best demonstrates 'other-initiated other-repair'?

<p>A listener interrupts a speaker to correct a factual error in their statement. (D)</p> Signup and view all the answers

Which factor primarily dictates the specific methods employed during communication repair?

<p>The relationship between the speaker and listener. (D)</p> Signup and view all the answers

In what scenario would language learners MOST likely utilize repair strategies?

<p>When engaging in complex negotiations to clarify meaning. (D)</p> Signup and view all the answers

From the theoretical perspectives on repair, which field focuses primarily on the sequential organization of conversation?

<p>Conversation Analysis (D)</p> Signup and view all the answers

When researching communication repair, which method involves altering environmental conditions to observe their effects?

<p>Experimental Studies (B)</p> Signup and view all the answers

Which type of communication breakdown is characterized by the listener's complete failure to grasp the speaker's message?

<p>Non-Understanding (B)</p> Signup and view all the answers

What is the MOST effective initial step one should take to ensure successful communication repair?

<p>Actively listening for signs of misunderstanding. (A)</p> Signup and view all the answers

Which advanced topic in communication repair deals specifically with mending emotional or relational strains?

<p>Affective Repair (B)</p> Signup and view all the answers

In the context of common repair sequences, what BEST describes a 'B-event challenge'?

<p>Speaker B questions Speaker A's initial statement. (A)</p> Signup and view all the answers

Which theory posits that misunderstandings arise from deficiencies in shared background knowledge?

<p>Gap Theory (A)</p> Signup and view all the answers

What counterproductive behavior involves providing excessive, unnecessary information during a repair attempt?

<p>Over-correcting (D)</p> Signup and view all the answers

Focusing on future research directions, which area seeks to understand the non-spoken signals that help repair communication?

<p>Role of nonverbal cues in repair (C)</p> Signup and view all the answers

Which aspect of communication significantly impacts the effectiveness and type of repair strategies employed?

<p>The communication modality (e.g., spoken, written, signed). (C)</p> Signup and view all the answers

Within healthcare settings, why is the effective application of repair strategies particularly crucial?

<p>To ensure patients fully comprehend diagnoses, treatments, and directions. (C)</p> Signup and view all the answers

Which research oriented method involves meticulously analyzing recordings to detect patterns in repair sequences?

<p>Conversation Analysis (A)</p> Signup and view all the answers

What commonly results in confusion in multilingual conversations?

<p>Code-switching (A)</p> Signup and view all the answers

Flashcards

Communication Repair

Managing and resolving communication problems like misunderstandings.

Self-Initiated Self-Repair

Speaker corrects their own error before anyone else points it out.

Other-Initiated Self-Repair

Listener prompts speaker to fix an error.

Detection (in Repair)

Recognizing something went wrong in communication.

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Interjections (for Repair)

Using words like 'huh?' or 'what?' to signal a problem.

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Relationship (in repair)

The nature of the connection impacts how misunderstandings are fixed.

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Context (in repair)

The environment affects how repairs are handled and how well they work.

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Language Proficiency (in repair)

Skills in a language influence the ability to spot, start, and fix communication issues.

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Cognitive Load (in repair)

Mental effort affects errors and the ability to repair them.

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Active listening

Paying attention for signs of misunderstanding.

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Clear signalling

Clearly indicate communication problems.

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Specific feedback

Provide specifics about the communication problem.

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Collaborative approach

Work together to fix the communication problem.

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Patience

Allow enough time to fully fix the problem.

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Adaptability

Change repair tactics based on the situation.

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Epistemic repair

Fixes focused on knowledge or beliefs.

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Affective repair

Fixes addressing emotional or relationship issues.

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A-event statements

Speaker A states something about own experience.

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B-event challenges

Speaker B questions Speaker A's statement.

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Repair initiations

Fixes started to address a challenge.

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Study Notes

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Description

Explore communication repair strategies. Understand types like self-initiated and other-initiated repairs. Learn the stages of detection, location, initiation, and resolution for effective communication.

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