Communication Process Quiz
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Questions and Answers

What type of communication occurs within oneself?

  • Interpersonal communication
  • Small group communication
  • Intrapersonal communication (correct)
  • Mass communication
  • Which ilocutionary act involves the speaker trying to make the listener perform an action?

  • Expressive
  • Commissive
  • Assertive
  • Directive (correct)
  • What is the main focus of effective oral communication?

  • Using visual aids exclusively
  • Speaking in a loud voice
  • Speaking intelligibly and clearly (correct)
  • Using complex vocabulary
  • Which method can help minimize distractions during communication?

    <p>Finding a quiet room</p> Signup and view all the answers

    What type of context involves addressing a small number of participants, typically two to three people?

    <p>Small group</p> Signup and view all the answers

    What does being specific in communication entail?

    <p>Direct and particular messaging</p> Signup and view all the answers

    What is the role of noise in the communication process?

    <p>It acts as a barrier that may affect message delivery.</p> Signup and view all the answers

    Which type of act primarily expresses the speaker's emotional reaction?

    <p>Expressive</p> Signup and view all the answers

    Which of the following is NOT one of the main functions of communication?

    <p>Creation</p> Signup and view all the answers

    What kind of communication uses media such as television or newspapers to disseminate messages?

    <p>Mass communication</p> Signup and view all the answers

    How can a speaker demonstrate courtesy to their audience?

    <p>By showing understanding of the audience's culture</p> Signup and view all the answers

    What is an example of external noise in communication?

    <p>An airplane flying overhead</p> Signup and view all the answers

    In which type of communication is feedback guaranteed?

    <p>Interactive communication</p> Signup and view all the answers

    Why is it important not to jump to conclusions in communication?

    <p>It ensures accurate understanding</p> Signup and view all the answers

    What happens if the message is not clearly conveyed due to barriers?

    <p>Clarification attempts are made to convey the intended meaning.</p> Signup and view all the answers

    What is the first step in the communication process described?

    <p>Producer sending the message.</p> Signup and view all the answers

    What enhances concretism in communication?

    <p>Incorporating facts and examples</p> Signup and view all the answers

    Which of the following is NOT a recommended practice for effective communication?

    <p>Relying solely on visual aids</p> Signup and view all the answers

    According to the concept of interactive communication, which of the following is true?

    <p>It can result in changing topics during the exchange.</p> Signup and view all the answers

    What is the significance of decoding in the communication process?

    <p>It ensures that the message is correctly interpreted.</p> Signup and view all the answers

    What characterizes Schramm's model of communication?

    <p>It highlights the importance of shared experiences.</p> Signup and view all the answers

    Which type of communication is characterized by being most formal and used for ceremonies or official meetings?

    <p>Frozen</p> Signup and view all the answers

    What communication strategy involves the limitation a speaker may have?

    <p>Restriction</p> Signup and view all the answers

    Which type of communication is primarily informal and occurs between friends?

    <p>Casual</p> Signup and view all the answers

    What does the Completeness principle in effective communication emphasize?

    <p>Conveying all pertinent details for proper understanding.</p> Signup and view all the answers

    What strategy is described as moving from one topic to another during a conversation?

    <p>Topic Shifting</p> Signup and view all the answers

    Which aspect does the Clarity principle focus on in effective communication?

    <p>Utilizing simple and specific words to express ideas.</p> Signup and view all the answers

    What communication strategy is characterized by active engagement in communication activities?

    <p>Topic Control</p> Signup and view all the answers

    How does Conciseness contribute to effective communication?

    <p>By expressing messages in the least possible number of words.</p> Signup and view all the answers

    What does the Correctness principle help achieve in effective communication?

    <p>Boosts credibility by avoiding grammatical errors.</p> Signup and view all the answers

    Which is a key component of the Consideration principle?

    <p>Respecting the audience's background information.</p> Signup and view all the answers

    According to Martin Joos, what does 'speech style' refer to?

    <p>The form of language used by the speaker.</p> Signup and view all the answers

    Which of the following is NOT a component of the 7Cs of effective communication?

    <p>Coherence</p> Signup and view all the answers

    Why is courtesy important in communication?

    <p>It helps create a positive vibe with the audience.</p> Signup and view all the answers

    Study Notes

    Communication Process

    • Involves a producer of the message, decoding, and a channel adapted for signal transmission.
    • Signal transmission can face barriers from external noise impacting the receiver's interpretation.
    • The communication process is completed once the message reaches its destination.

    Functions of Communication

    • Five main functions include:
      • Motivation
      • Expression
      • Information Dissemination
      • Control
      • Social Interaction

    Types of Communication

    • Communication can be interactive (non-linear), involving feedback and responses between sender and receiver.
    • Noise barriers can hinder effective communication, requiring clarification if messages are misunderstood.

    Noise Barriers

    • External noise encompasses distractions like vehicle sounds, background singing, visual aids, and environmental sounds affecting attention.
    • Effective speakers should focus on intelligibility through appropriate volume, pitch, and pronunciation.

    Strategies for Effective Communication

    • Minimize distractions by choosing quiet environments for conversations.
    • Be specific and clear, using simple language to enhance understanding.
    • Avoid jumping to conclusions; ensure attentive listening before responding.
    • Ensure completeness by including all necessary details for clarity.
    • Communicate concisely to keep the message direct and relevant.

    The 7Cs of Effective Communication

    • Completeness: Include all relevant information for the audience's understanding.
    • Clear: Use specific language to avoid confusion.
    • Conciseness: Deliver messages succinctly without unnecessary information.
    • Correctness: Maintain grammatical accuracy to enhance credibility.
    • Consideration: Acknowledge the audience's cultural and social backgrounds.
    • Courtesy: Show respect through understanding the listeners’ perspectives.
    • Concreteness: Support ideas with facts and real-life examples.

    Speech Styles by Martin Joos

    • Frozen: Most formal style, used in ceremonies and unchanged.
    • Formal: Structured speech used in speeches and addresses.
    • Consultative: Shorter and spontaneous conversations, typically operational.
    • Casual: Informal language used among friends.
    • Intimate: Private language for couples and close friends.

    Communication Contexts

    • Intrapersonal: Communication with oneself.
    • Interpersonal: Communication between two people.
    • Dyad: A conversation involving pairs.
    • Small Group: Communication among three or more people.
    • Public Communication: Speeches in public venues, such as graduations.
    • Mass Communication: Use of media like TV and newspapers to convey messages.

    Kinds of Illocutionary Acts

    • Assertive: Speaker expresses belief regarding truth.
    • Directive: Speaker intends to prompt action from the listener.
    • Commissive: Speaker commits to a future act.
    • Expressive: Speaker shares emotional reactions or feelings.
    • Declaration: Speaker brings about a change in state through words.
    • Perlocutionary Act: The effect of the speaker’s words on the receiver.

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    Description

    Test your knowledge on the functions of communication, including the roles of message producers, signal transmission, and decoding. This quiz will help you understand how information is conveyed and processed, despite potential barriers like noise.

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