Podcast
Questions and Answers
What is the primary role of the receiver in the communication process?
What is the primary role of the receiver in the communication process?
- To interpret and understand the message received. (correct)
- To provide feedback before the message is sent.
- To create the message that needs to be sent.
- To decide on the channel through which the message will be sent.
Which element of communication includes content, structure, and style?
Which element of communication includes content, structure, and style?
- Feedback
- Message (correct)
- Channel
- Sender
What completes the communication process?
What completes the communication process?
- Listening skills of the receiver
- Choosing the appropriate channel
- Feedback from the receiver (correct)
- Encoding of the message
Which factor primarily represents the speaker or communicator in the communication process?
Which factor primarily represents the speaker or communicator in the communication process?
In the communication process, what is the medium through which the message is sent?
In the communication process, what is the medium through which the message is sent?
What type of symbols can be used in communication?
What type of symbols can be used in communication?
What is an essential characteristic of the sender in the communication process?
What is an essential characteristic of the sender in the communication process?
What is the first stage of the communication process?
What is the first stage of the communication process?
What is a key characteristic of communication when there is a continuous exchange of messages?
What is a key characteristic of communication when there is a continuous exchange of messages?
Which of the following best describes the 'channel' in the communication process?
Which of the following best describes the 'channel' in the communication process?
Which of the following is NOT a type of channel mentioned?
Which of the following is NOT a type of channel mentioned?
What role does feedback play in the communication process?
What role does feedback play in the communication process?
Which of the following forms of communication is categorized as oral?
Which of the following forms of communication is categorized as oral?
What element of communication refers to any idea or feeling that communicators share?
What element of communication refers to any idea or feeling that communicators share?
Which is NOT a characteristic of effective communication channels?
Which is NOT a characteristic of effective communication channels?
How can feedback be expressed according to the communication process?
How can feedback be expressed according to the communication process?
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Study Notes
Communication
- Communication is a systemic process in which people interact with each other and through symbols to understand each other.
- Symbols can be verbal or nonverbal.
- Examples of symbols include sounds, signs, or any behavior.
- Communication happens consciously or unconsciously, intentionally or unintentionally.
Elements of Communication
- There are 5 key elements of communication:
- Sender: The person who initiates the communication.
- Message: The information or idea being conveyed.
- Channel: The medium through which the message is sent (e.g., verbal, visual, or written).
- Receiver: The person who receives and interprets the message.
- Feedback: The response given by the receiver to the sender.
The Communication Process
- Communication is a process involving encoding and decoding.
- Encoding refers to the sender translating their thoughts into a message.
- Decoding refers to the receiver interpreting the message.
- This process involves a continuous exchange of messages between sender and receiver.
- Feedback completes the communication process.
Channels
- Channels can be:
- Oral (spoken)
- Written
- Channels can also be:
- Formal (e.g., memos, letters)
- Informal (e.g, casual conversation)
Examples of Communication Channels
- Telephone
- Letters
- Reports
- The internet
- Written papers
- Visual mediums (e.g. videos)
Feedback
- Feedback can be both verbal and nonverbal.
- This is the receiver's response to the sender's message.
- It completes the communication process.
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