Communication Probing Techniques
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Questions and Answers

The CEO of Morgan Stanley, James Gorman, asks candidates to give five adjectives that describe them without having time to think about it.

True

Having more resources means having a lesser impact.

False

The text suggests focusing on your competitive advantage in terms of Task, People, High Scarcity, Low Value.

True

The text emphasizes the importance of understanding how you are perceived by others.

<p>True</p> Signup and view all the answers

In the recruiting question mentioned, candidates have time to carefully choose the adjectives before providing them to the CEO.

<p>False</p> Signup and view all the answers

Scarcity is considered a low-value factor for competitive advantage.

<p>False</p> Signup and view all the answers

The text implies that your personal brand is influenced by the resources you offer to your firm.

<p>True</p> Signup and view all the answers

All key constituents mentioned in the text have an equal say in how you are perceived.

<p>False</p> Signup and view all the answers

Appreciative Probes are used to create hostility among individuals.

<p>False</p> Signup and view all the answers

The best response to someone sharing information is often 'Tell me more.'

<p>True</p> Signup and view all the answers

Great car salespeople often ask customers what their favorite color is.

<p>False</p> Signup and view all the answers

A lonely Kansas farm girl is transported to a magical land after a hurricane.

<p>False</p> Signup and view all the answers

Forced choices in questioning can never work effectively in decision-making.

<p>False</p> Signup and view all the answers

In a Las Vegas-set comedy, three groomsmen lose their buddy during their drunken adventures.

<p>True</p> Signup and view all the answers

When asked about how many products they had used to treat headaches, the group was offered four choices.

<p>False</p> Signup and view all the answers

An orphaned boy discovers he's a wizard and starts training to become a chef.

<p>False</p> Signup and view all the answers

Mirror probes are used to avoid listening to the answers given by others.

<p>False</p> Signup and view all the answers

A young janitor at M.I.T. needs help from a psychologist to find direction in his life.

<p>True</p> Signup and view all the answers

Follow-up questions are not useful in deepening understanding during conversations.

<p>False</p> Signup and view all the answers

A seventeen-year-old aristocrat falls in love with a poor artist aboard the R.M.S.Titanic.

<p>False</p> Signup and view all the answers

'What do you want?' is considered a better question than 'What don't you want?' at a restaurant.

<p>False</p> Signup and view all the answers

A group of U.S. soldiers go behind enemy lines to rescue a paratrooper after D-Day.

<p>True</p> Signup and view all the answers

Enhancing the clarity of messages involves avoiding redundancy.

<p>False</p> Signup and view all the answers

Repetition can backfire if you are seen as more authentic when repeating compliments or speeches.

<p>False</p> Signup and view all the answers

Our digital presence has no impact on how others perceive us.

<p>False</p> Signup and view all the answers

A simple résumé and a list of references can fully capture our professional capabilities.

<p>False</p> Signup and view all the answers

Managing our online personas intentionally has no connection to pay.

<p>False</p> Signup and view all the answers

Impressing current employers through online presence has no impact on potential future employers.

<p>False</p> Signup and view all the answers

Using an internal social-media platform to chat about food and sports had no correlation with layoffs in the technology company discussed.

<p>False</p> Signup and view all the answers

The presence of certain words in consultants’ messages had no predictive power regarding layoffs in the technology company.

<p>False</p> Signup and view all the answers

Social communication with colleagues and superiors holds no value in indicating that a person is a good team player.

<p>False</p> Signup and view all the answers

Only objective performance measures played a role in predicting layoffs in the technology company.

<p>False</p> Signup and view all the answers

Discussing work-related topics exclusively on internal social media had a protective effect against layoffs in the technology company.

<p>False</p> Signup and view all the answers

The article suggests that a strong digital presence can positively impact professional growth and income.

<p>True</p> Signup and view all the answers

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