Questions and Answers
What are the two Latin words that communication comes from?
communis and communicare
Which of the following best defines communication?
What is one of the key characteristics of communication according to Wood?
What role does the speaker play in communication?
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What is the primary function of feedback in the communication process?
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Which of the following is NOT a type of noise in communication?
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What is effective listening comprised of?
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The five levels of listening include ignoring, pretend listening, selective listening, attentive listening, and ______.
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Which activity is NOT recommended for being a good listener?
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What impact does globalization have on communication?
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Study Notes
Nature of Communication
- Human communication is essential for survival and an unavoidable aspect of life.
- Derived from Latin: "communis" (common, to come together) and "communicare" (to share).
- Adler and Rodman describe communication as innate, while Wood emphasizes it as an evolving, active process.
Definitions of Communication
- Exchange of ideas, feelings, and emotions using verbal and non-verbal symbols, aiming for mutual understanding.
- Involves imparting concepts and data to a listening group.
- Leagans defines it as a process for exchanging ideas and achieving common understanding.
- Includes various settings: personal interactions, educational contexts, and digital communications.
- Recognized as a two-way process facilitating shared experiences.
Elements of Human Communication
- Speaker: Initiates, creates, and transmits the communication.
- Listener: Receives, analyzes, interprets messages, and provides feedback.
- Message: Central idea composed of thoughts and emotions shared by individuals.
- Channel: Means of transmitting the message (oral, visual, audio-visual).
- Feedback: Responses, which can be positive or negative, from the sender-receiver.
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Noise: Any disturbance that affects message clarity, categorized into:
- Physical Noise
- Psychological Noise
- Physiological Noise
- Semantic Noise
Types of Communication
- Verbal Communication: Information conveyed through spoken words (KISS principle: Keep it Short and Simple).
- Written Communication: Transmission via written text.
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Non-Verbal Communication:
- Visual: Gestures, body movements, facial expressions, and eye movement.
Communication Barriers
- Communication barriers are factors that hinder effective exchange between sender and receiver.
- Various types of barriers exist, impacting the clarity of communication.
Effective Listening
- Listening encompasses hearing, understanding, and remembering information.
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Levels of Listening:
- Ignoring
- Pretend Listening
- Selective Listening
- Attentive Listening
- Empathic Listening (Mirroring)
Tips for Good Listening
- Allow speakers to finish without interruption.
- Focus on the content and delivery of the speech.
- Take notes when necessary to aid retention.
- Demonstrate engagement during the conversation.
- Ask clarifying questions to ensure understanding.
- Summarize or paraphrase to validate comprehension.
Communication and Globalization Overview
- The unit explores the relationship between communication and globalization.
- Examines globalization's effects on communication practices and global interpersonal dynamics.
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Description
This quiz covers the fundamental aspects of communication, including its nature, various types, and essential elements. It will help you identify and understand communication barriers and enhance your knowledge in effective communication strategies. Perfect for anyone looking to improve their interpersonal skills.
