Podcast
Questions and Answers
In the study of communication, noise is best defined as what?
In the study of communication, noise is best defined as what?
Anything interfering with a message being heard or understood.
Folding your arms in front of you makes it seem as if you are what?
Folding your arms in front of you makes it seem as if you are what?
Distant from others and unwilling to talk.
If someone does not understand what a speaker is saying, what should he or she do?
If someone does not understand what a speaker is saying, what should he or she do?
Ask questions for clarification.
When listening to instructions, what is the best way for listeners to ensure they get all the information?
When listening to instructions, what is the best way for listeners to ensure they get all the information?
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An important attribute of an effective speaker is the ability to do what?
An important attribute of an effective speaker is the ability to do what?
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Common documents that construction professionals need to read on the job include what?
Common documents that construction professionals need to read on the job include what?
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Special features in books that help readers locate information include what?
Special features in books that help readers locate information include what?
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When reading instructions or a series of steps, one should do what?
When reading instructions or a series of steps, one should do what?
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The rough draft of a document you are writing should include what?
The rough draft of a document you are writing should include what?
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What is an important practice in writing to avoid errors that can cost time and money?
What is an important practice in writing to avoid errors that can cost time and money?
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A company's documented philosophy is called its what?
A company's documented philosophy is called its what?
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The time to learn about a potential employer is when?
The time to learn about a potential employer is when?
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When preparing a resume, you should do what?
When preparing a resume, you should do what?
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During a job search, it is a good practice to do what?
During a job search, it is a good practice to do what?
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Before employment begins, candidates for construction jobs must often do what?
Before employment begins, candidates for construction jobs must often do what?
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Most employers advertise job openings where?
Most employers advertise job openings where?
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Critical thinking is the process of doing what?
Critical thinking is the process of doing what?
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You will never stop learning better ways to solve problems if you are open to what?
You will never stop learning better ways to solve problems if you are open to what?
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When a problem-solving team includes a closed-minded person, that individual is one who does what?
When a problem-solving team includes a closed-minded person, that individual is one who does what?
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The first step to solving a problem is to do what?
The first step to solving a problem is to do what?
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If you see a potential source of delay on a project, you should do what?
If you see a potential source of delay on a project, you should do what?
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A common problem on the job site that contributes to delays is what?
A common problem on the job site that contributes to delays is what?
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The way you speak, act, and interact with others is referred to as your what?
The way you speak, act, and interact with others is referred to as your what?
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Being dependable means doing what?
Being dependable means doing what?
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Conflict resolution is considered to be an what?
Conflict resolution is considered to be an what?
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To resolve a conflict with a co-worker, it is best to do what?
To resolve a conflict with a co-worker, it is best to do what?
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It is not professional to offer constructive criticism if you what?
It is not professional to offer constructive criticism if you what?
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A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of what?
A worker is verbally abusing another worker consistently, sometimes physically, and there is an imbalance of power between the two. This likely falls into the category of what?
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Working with others to meet common goals is an example of what?
Working with others to meet common goals is an example of what?
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Being self-confident and an effective communicator are signs that a worker may be a what?
Being self-confident and an effective communicator are signs that a worker may be a what?
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Study Notes
Communication Concepts
- Noise in Communication: Refers to anything that interferes with a message being heard or understood.
- Nonverbal Signals: Folding arms indicates distance and an unwillingness to engage in conversation.
- Clarification Techniques: Individuals should ask questions when they do not understand a speaker's message.
Effective Listening and Instruction
- Maximizing Understanding: Note-taking, questioning, and paraphrasing are essential for grasping instructions completely.
Attributes of Effective Communication
- Speaker Skills: A good speaker can explain and simplify complex topics for better audience comprehension.
Professional Documentation
- Essential Construction Documents: Include construction drawings, code books, and installation manuals.
Features of Informational Texts
- Locating Information: Useful features include the table of contents, index, glossary, appendix, and visual aids like tables and graphs.
Writing and Editing
- Drafting Process: The rough draft should be informed by an outline and incorporate research to ensure depth.
- Error Prevention: Proofreading is critical to ensure accuracy and avoid costly mistakes.
Employment and Resumes
- Mission Statement: Represents a company's documented philosophy and goals.
- Job Preparation: Learning about potential employers should occur before submitting applications.
- Resume Formatting: Should be structured chronologically to showcase experience effectively.
Job Search Strategies
- Skill-Job Alignment: Seek jobs that correspond with your skills and experience during a job search.
- Pre-Employment Requirements: Drug testing is often required before beginning construction jobs.
Job Market Trends
- Job Advertising Channels: Most employers use the internet to advertise job openings.
Critical Thinking and Problem Solving
- Definition of Critical Thinking: The process of evaluating information to draw conclusions or make decisions.
- Openness to Learning: Staying open to change allows for continuous improvement in problem-solving strategies.
- Problem-Solving Steps: The initial step in problem-solving is defining the problem clearly.
Project Management
- Managing Delays: Report potential sources of delays to supervisors promptly.
- Common Job Site Issues: Absenteeism is a frequent contributor to project delays.
Workplace Behavior
- Self-Presentation Skills: Encompass the way an individual speaks, acts, and interacts with others professionally.
- Dependability: Being consistently on time for work reflects reliability.
Conflict Resolution
- Importance of Conflict Management: It is a crucial relationship skill, important for maintaining harmony at work.
- Admitting Conflict: Acknowledge the existence of a conflict when attempting to resolve it.
- Constructive Criticism: It is considered unprofessional to provide criticism without suggesting alternative methods.
Workplace Dynamics
- Bullying Definition: Characterized by consistent verbal and physical abuse, combined with an imbalance of power.
- Teamwork Essence: Collaboration among individuals to achieve shared objectives exemplifies teamwork.
- Leadership Traits: Self-confidence and effective communication are indicators that an individual may assume a leadership role.
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Description
Test your knowledge on key concepts from Modules 7 and 8 of communication studies. This quiz covers essential terms and definitions regarding communication barriers, body language, and techniques for clarification. Enhance your understanding of effective communication strategies.
