Communication Models Quiz

Communication Models

• Models of communication are visual representations that explain how communication works.
• They are a tool to understand the various parts of communication and how they interact with each other.

Scenario

• Sender: Mr. Arellano, the mayor's secretary
• Message: "Mrs. Villaver, you are called for an emergency meeting this afternoon".
• Noise: Transmission error, causing the head nurse to only hear "called for."
• Receiver: Mrs. Villaver, the head nurse.
• Feedback: Present, Mrs. Villaver asking "I'm sorry but what is that you are calling for, sir?"

Effective Communication

• The second situation is more effective communication because the receiver provided feedback to clarify the message, ensuring understanding.

Berlo Model of Communication

• The Berlo Model of Communication emphasizes the importance of the sender, receiver, and the message.
• Elements:
  • Source: The sender of the message.
  • Encoding: The process of putting thoughts into a form that can be transmitted.
  • Message: The content being conveyed.
  • Channel: Path used to transmit the message.
  • Decoding: The process of interpreting the message received.
  • Receiver: The person who receives the message.
  • Feedback: The receiver's response to the message.

Importance of the Berlo Model

• The Berlo Model highlights that effective communication is based on the connection between the sender and the receiver.
• It explains how a sender's skills, attitudes, knowledge, and social system influence the message they create.
• The receiver's skills, attitudes, knowledge, and social system also influence how they decode the message.
• Both sender and receiver need clarity, shared understanding, and effective communication skills to ensure accurate communication.