Communication Models and Types

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Questions and Answers

In the context of communication models, what is the most significant difference between the linear and interactive models?

  • The linear model includes a sender and a receiver, whereas the interactive model only includes a sender.
  • The interactive model incorporates feedback, making it a two-way process, while the linear model is a one-way process focused on transmission. (correct)
  • The linear model is focused on physical context, while the interactive model considers psychological context.
  • The interactive model assumes communication is linear and static, whereas the linear model accounts for dynamism of real-life communication.

Which of the following scenarios best exemplifies the application of the transactional model of communication?

  • A radio broadcast where a DJ plays music and provides commentary without direct listener feedback.
  • A face-to-face conversation where participants simultaneously exchange verbal and non-verbal cues, adapting to each other in real-time. (correct)
  • An email exchange where messages are sent back and forth with a delay, allowing time for consideration and response.
  • A public speech where a speaker delivers a prepared message to an audience with limited interaction.

How does the concept of 'field of experience' in the interactive model of communication influence the communication process?

  • It quantifies the effect of psychological contexts.
  • It acknowledges that both participants are senders and receivers at the same time.
  • It introduces the idea that shared understanding between sender and receiver affects how messages are interpreted. (correct)
  • It ensures messages are encoded and decoded accurately, minimizing the impact of noise.

What is the primary limitation of the linear model of communication in modern communication contexts?

<p>Its neglect of feedback and the interactive nature of communication, rendering it less applicable to dynamic exchanges. (B)</p> Signup and view all the answers

In the transactional model, what role do past experiences and relationships play in the communication process?

<p>They influence how the message is interpreted and how participants relate to each other during communication. (C)</p> Signup and view all the answers

Which element is uniquely emphasized in the transactional model of communication compared to both linear and interactive models?

<p>The simultaneous and continuous exchange of messages, where participants are both senders and receivers. (D)</p> Signup and view all the answers

How do social norms, as part of the social context in the transactional model, affect communication?

<p>They provide unspoken guidelines that shape how individuals communicate and interpret messages. (B)</p> Signup and view all the answers

In what way does the interactive model improve upon the linear model in representing the communication process?

<p>By integrating feedback to show a two-way exchange and acknowledging the role of encoding and decoding from both sender and receiver. (C)</p> Signup and view all the answers

Given the limitations of the linear model, in what scenarios might it still be considered an adequate representation of communication?

<p>In mass communication contexts such as radio broadcasts or public speeches where the audience's direct feedback is not immediately incorporated. (A)</p> Signup and view all the answers

How could cultural context potentially introduce noise within the communication process in the transactional model?

<p>Through differing interpretations of nonverbal cues or culturally specific communication norms that lead to misunderstandings. (B)</p> Signup and view all the answers

In the context of communication models, what does 'noise' primarily refer to?

<p>Any interference or factor that distorts or obstructs the clear transmission and reception of a message. (C)</p> Signup and view all the answers

Which of the following best describes the role of feedback in the interactive model of communication?

<p>It is a response from the receiver that shapes and influences the ongoing communication process, making it dynamic. (C)</p> Signup and view all the answers

How does adopting a transactional model of communication change the responsibility of participants in a conversation?

<p>It emphasizes shared responsibility, where all individuals involved are simultaneously senders and receivers, co-creating meaning. (B)</p> Signup and view all the answers

If two people from different cultural backgrounds are engaging in a conversation, which aspect of the transactional model is most likely to influence their interaction?

<p>Cultural context. (A)</p> Signup and view all the answers

Which of the characteristics below is NOT a component of the transactional model of communication?

<p>Communication is exclusively the action of a sender transmitting a message to a passive receiver. (D)</p> Signup and view all the answers

What critical element does the interactive model introduce that is absent in the linear model of communication?

<p>The introduction of feedback from the receiver to the sender. (C)</p> Signup and view all the answers

Why might the linear model of communication be seen as oversimplified in the context of modern, digitally-mediated communication?

<p>It ignores that feedback and interaction are commonplace, making it more complex and less linear. (C)</p> Signup and view all the answers

In what way can understanding different communication models (linear, interactive, transactional) inform a manager's approach to internal organizational communication?

<p>By tailoring communication strategies to encourage feedback, recognize simultaneous message exchange, and understanding context. (B)</p> Signup and view all the answers

How do psychological factors like stress, anxiety, and emotions affect the communication process, as emphasized in the interactive model?

<p>They introduce 'noise' that can alter how messages are encoded, sent, received, and interpreted. (B)</p> Signup and view all the answers

What distinguishes the transactional model from interactive and linear models?

<p>The fact that communication is seen as a dynamic exchange with a shared responsibility. (C)</p> Signup and view all the answers

What does the inclusion of “noise” in communication models primarily account for?

<p>Factors that may impede the clear transmission or reception of a message. (A)</p> Signup and view all the answers

In the context of communication models, why is understanding the 'field of experience' important?

<p>It provides a common ground that facilitates mutual understanding. (B)</p> Signup and view all the answers

If a company aims to foster a collaborative environment, which communication model would be most effective to adopt and why?

<p>The transactional model, because of its equal emphasis on all individuals. (D)</p> Signup and view all the answers

Consider a scenario where an individual sends an email. Using the models, what aspects are emphasized?

<p>The complexity of encoding/decoding, feedback, and the simultaneous roles of sender and receiver. (C)</p> Signup and view all the answers

What would be the most challenging scenario for applying the linear model?

<p>A crisis negotiation. (B)</p> Signup and view all the answers

How does an understanding of linear, interactive, and transactional models inform our approach to cross-cultural collaboration, aiming for inclusivity and understanding?

<p>By emphasizing the role of cultural context in communication and adapting communication. (B)</p> Signup and view all the answers

What advantages does the transactional model have?

<p>Accounts for complexity of real-life communication and accounts for non-verbal cues and environmental factors. (D)</p> Signup and view all the answers

Which of the following best represents the context where the interactive model effectively describes communication?

<p>A classroom discussion or meeting between colleagues. (C)</p> Signup and view all the answers

Flashcards

Communication Models

Conceptual frameworks used to explain human communication processes, emphasizing different aspects.

Linear Model of Communication

A one-way communication process involving a sender, message, channel, and receiver, focusing on information transmission accuracy.

Noise in Communication

Interference that distorts the message in the linear model of communication, affecting accuracy.

Interactive Model of Communication

Adds feedback, making communication dynamic within physical and psychological contexts.

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"Field of Experience"

Shared understanding between sender and receiver in the interactive communication model.

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Physical Context

Environmental factors like layout, temperature, and lighting, affecting communication.

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Psychological Context

Mental and emotional factors like stress, anxiety, and emotions impacting communication.

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Transactional Model

Communication is a continuous, simultaneous exchange of messages, where both participants are senders and receivers.

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Social Context

Stated rules or unstated norms that guide communication, picked up through observation and practice.

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Relational Context

Previous interpersonal history and relationship type affecting how we communicate with someone.

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Cultural Context

Aspects of identity (race, gender, nationality, etc.) shaping communication.

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Study Notes

Chapter 2: Communication Types

  • This chapter discusses models of communication and types of communication.

Models of Communication

  • Communication models explain the process of communication, describing how communication works and emphasizing different aspects.
  • These models simplify complex communication processes.
  • Key components: sender, receiver, message, channel, noise, and feedback.

1-Transmission (Linear) Model

  • Proposed by Shannon and Weaver in 1949.
  • Linear communication is a one-way process.
  • It involves a sender, message, channel, and receiver.
  • Focuses on the transmission of information and the accuracy of the message.
  • Builds on Aristotle's work, including a speaker, message, and hearer.
  • Includes the concept of "noise" as interference that distorts the message.
  • Communication flows from: Sender encodes the message, transmits through channel, receiver decodes message.
  • Limitations: Ignores feedback and the interactive nature; assumes communication is linear and static.
  • Real-world applications: TV and radio broadcasts, public speeches, and advertisements.
  • A radio announcer encodes a verbal message, transmits it via radio waves, and it's decoded by the listener.

2-Interactive Model

  • Proposed by Schramm in 1954.
  • Communication is a two-way process.
  • Includes feedback, making it more dynamic with physical and psychological contexts.
  • Emphasizes both sender and receiver in encoding and decoding.
  • Introduces "field of experience" as shared understanding between sender and receiver.
  • Communication flows from: Sender transmits message, receiver gives feedback, then back to sender.
  • Limitations: Still somewhat linear; doesn't fully capture real-world complexity.
  • Examples of feedback may include a class discussion or a conversation with a roommate regarding the location of the phone remote.
  • In this model there are two sender-receivers who exchange messages
  • This model is less focused on the message and more focused on the interaction itself, and how the communication process works.
  • Physical context includes environmental factors like layout, temperature, or lighting.
  • Psychological context includes mental and emotional factors like stress, anxiety, and emotions.
  • Real-world applications: Email and text messaging, online chat conversations, and classroom discussions.

3-Transaction Model

  • Proposed by Barnlund in 1970.
  • It is a continuous and simultaneous exchange of messages (not in turns).
  • Acknowledges that both participants are senders and receivers at the same time.
  • Context (social, cultural, and relational) influences communication.
  • Noise and nonverbal signals (gestures, expressions) affect meaning.
  • Recognizes that communication is influenced by past experiences and relationships.
  • Components: Sender/Receiver sends Message sends to Receiver/Sender, then the process is simultaneous
  • Captures complexity and dynamism with real-life communication.
  • Accounts for non-verbal cues and environmental factors.
  • Real-world applications: Face-to-face conversations, video calls and meetings, and group discussions.
  • Social context refers to the stated or unstated norms that guide communication.
  • Relational context includes the previous interpersonal history and type of relationship we have.
  • Cultural context includes various aspects of identities such as race, gender, nationality, ethnicity, sexual orientation, class, and ability.
  • This model is influenced by numerous aspects of our identities and is not limited to race or ethnicity.

Comparison Between Models

  • Linear Model follows a one-way direction, and does not include feedback or context.
  • Interactive Model follows a two-way direction, and includes feedback and context.
  • Transaction Model follows a simultaneous exchange, and includes continuous feedback and highly important context.
  • Real world applications of the Linear Model includes Media and Speeches.
  • Real world applications of the Interactive Model includes Emails and Chats.
  • Real world applications of the Transactional Model includes Conversations and Meetings.

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