Communication in Public Health Care

Communication is solely a one-way transfer of information from an expert to a layperson.

Influencing or guiding others is one of the key goals of communication.

The definition of communication includes only verbal interactions between humans.

Emotions can be expressed through communication in various forms, such as laughter or crying.

Communication does not take into account the interests or backgrounds of the involved parties.

Communication in Public Health Care

Communication is crucial in PHC (Primary Health Care)
It's a two-way process for sharing ideas, feelings, and knowledge following specific rules.
Communication shouldn't be seen as a one-way transfer of information. Instead, it involves a shared exchange of information between individuals of similar status.
It's more than just giving information; it's about sharing knowledge between equals.
Communication is a process of transferring a message from a sender to a receiver, ensuring the intended content reaches the recipient and vice versa.
It involves understanding the background, perspectives, and interests of both parties to be truly effective.
Communication, therefore, is a collaborative interaction between people.

Goals of Effective Communication

Influencing or directing others through communication.
Expressing emotions, for example, expressing disapproval of smoking through a disapproving look, coughing, or ignoring the person and walking away.
Communicating feelings, such as joy, grief, displeasure, or anger through laughter, tears, sadness, or frustration.

Explore the essential role of communication within Primary Health Care. Discover how effective communication enables the exchange of ideas and knowledge, ensuring that messages are understood in a collaborative manner. Learn about the goals of communication and how it influences and connects individuals in health contexts.