Communication in People-Oriented Organizations

What may happen if someone misinterprets a nonverbal gesture during a cross-cultural interaction?

Loss of time and money

What is the core message of the golden rule of communication by Godefroy & Clark (2000)?

What is clear to the speaker may not be clear to the listener

In interpersonal communication, what are two important forms highlighted in the text?

Oral and written

How do networks contribute to workplace communication according to Aydin and Rice (1992)?

Enhance communication among various groups Signup and view all the answers

What is the key aspect that individuals must consider when choosing a medium for communication as mentioned in the text?

Pros and cons of each medium Signup and view all the answers

Why did the author's friend experience frustration in Bombay?

Inability to decode nonverbal gestures Signup and view all the answers

According to Hall (1987), what is the key to the communication process in organisations?

Ensuring the correct people receive the correct information at the correct time Signup and view all the answers

How does Hall (1987) suggest an organisation can win the trust and commitment of its employees?

By having a positive attitude towards employees Signup and view all the answers

What does the text emphasize about organisational communication strategies?

They should be simple yet effective and practical Signup and view all the answers

According to Shannon (1961), how is communication defined?

A two-way process where both parties are equally important Signup and view all the answers

What is the consequence of an organisation being people and idea oriented, according to the text?

Communication becomes more important Signup and view all the answers

Which statement aligns with the importance of up-to-date information in organisations?

Up-to-date information is crucial for effective communication Signup and view all the answers

According to Beattie & Ellis (2014), how do they define communication?

The human language used to transmit information Signup and view all the answers

What do Beals & Hoijer (1953) state as the main function of communication?

Bolstering ideas and beliefs Signup and view all the answers

In what way do Hellriegel & Slocum (2002) define communication?

An instrument for leaders to direct activities of others Signup and view all the answers

According to Alvesson (2002), how is communication often described in an organization?

The social glue that holds the organisation together Signup and view all the answers

Why is it mentioned that you cannot NOT communicate?

Because non-verbal communication is just as important as verbal communication Signup and view all the answers

What did Bavelas & Barrett (1951) argue regarding communication in an organization?

It is the basis of all functions of an organization Signup and view all the answers