Communication in People-Oriented Organizations
18 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What may happen if someone misinterprets a nonverbal gesture during a cross-cultural interaction?

  • Loss of time and money (correct)
  • Improved negotiation skills
  • Enhanced communication
  • Clear understanding

    • What is the core message of the golden rule of communication by Godefroy & Clark (2000)?

  • What is clear to the speaker may not be clear to the listener (correct)
  • Communication should be complex to be effective
  • Listeners always understand the speaker's perspective
  • Nonverbal communication is universal

    • In interpersonal communication, what are two important forms highlighted in the text?

  • Digital and analog
  • Visual and auditory
  • Verbal and nonverbal
  • Oral and written (correct)

    • How do networks contribute to workplace communication according to Aydin and Rice (1992)?

    <p>Enhance communication among various groups</p> Signup and view all the answers

    What is the key aspect that individuals must consider when choosing a medium for communication as mentioned in the text?

    <p>Pros and cons of each medium</p> Signup and view all the answers

    Why did the author's friend experience frustration in Bombay?

    <p>Inability to decode nonverbal gestures</p> Signup and view all the answers

    According to Hall (1987), what is the key to the communication process in organisations?

    <p>Ensuring the correct people receive the correct information at the correct time</p> Signup and view all the answers

    How does Hall (1987) suggest an organisation can win the trust and commitment of its employees?

    <p>By having a positive attitude towards employees</p> Signup and view all the answers

    What does the text emphasize about organisational communication strategies?

    <p>They should be simple yet effective and practical</p> Signup and view all the answers

    According to Shannon (1961), how is communication defined?

    <p>A two-way process where both parties are equally important</p> Signup and view all the answers

    What is the consequence of an organisation being people and idea oriented, according to the text?

    <p>Communication becomes more important</p> Signup and view all the answers

    Which statement aligns with the importance of up-to-date information in organisations?

    <p>Up-to-date information is crucial for effective communication</p> Signup and view all the answers

    According to Beattie & Ellis (2014), how do they define communication?

    <p>The human language used to transmit information</p> Signup and view all the answers

    What do Beals & Hoijer (1953) state as the main function of communication?

    <p>Bolstering ideas and beliefs</p> Signup and view all the answers

    In what way do Hellriegel & Slocum (2002) define communication?

    <p>An instrument for leaders to direct activities of others</p> Signup and view all the answers

    According to Alvesson (2002), how is communication often described in an organization?

    <p>The social glue that holds the organisation together</p> Signup and view all the answers

    Why is it mentioned that you cannot NOT communicate?

    <p>Because non-verbal communication is just as important as verbal communication</p> Signup and view all the answers

    What did Bavelas & Barrett (1951) argue regarding communication in an organization?

    <p>It is the basis of all functions of an organization</p> Signup and view all the answers

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser