15 Questions
What are the elements of communication?
Sender, Message, Noise, Channel/Medium, Feedback, Receiver
Which communication network flows linearly from one person to the next in a sequence?
Chain
What is the main characteristic of the 'Wheel' communication network?
All communication flows through a central figure
Which communication structure allows for rapid information exchange and open communication among all team members?
All-Channel
What are the expressions of communication?
Verbal and Non-verbal
Which direction of communication involves communication flowing from top to bottom and vice versa?
Vertical
What is the term used to refer to informal, unofficial channels of communication characterized by rumors, gossip, and informal discussions within an organization?
Grapevine
Which barrier of communication involves shaping communicated information to present it in a positive or advantageous light to the recipient?
Filtering
What is the barrier of communication that occurs when people feel threatened and try to protect themselves by either lying or interpreting messages in a way that benefits them?
Defensiveness
Which type of communication network facilitates communication through emails, messaging platforms, video conferencing, and other digital tools?
Computer
What does the term 'information overload' as a barrier of communication refer to?
Excess of received information overwhelming processing capacity
Which action is suggested for overcoming the barrier of 'Information Overload'?
Simple language
In the context of communication barriers, what does 'defensiveness' lead to?
Twisting facts to avoid blame
'Language differences' as a barrier of communication can particularly affect communication within an organization when:
Younger employee uses slang that confuses an older colleague
'Grapevine' in an organization is characterized by:
Rumors, gossip, and informal discussions
Explore the elements and processes of communication in organizations, including the sender, message, channel, feedback, noise, and receiver. Understand how communication involves exchanging information, ideas, thoughts, or feelings using verbal and non-verbal methods.
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