Communication in Organizations: Elements and Processes
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Questions and Answers

What are the elements of communication?

  • Sender, Message, Noise, Channel/Medium, Feedback, Receiver (correct)
  • Transmitter, Signal, Interference, Pathway, Response, Receiver
  • Speaker, Words, Disturbance, Internet, Response, Listener
  • Writer, Content, Static, Medium, Reaction, Audience
  • Which communication network flows linearly from one person to the next in a sequence?

  • All-Channel
  • Linear-Link
  • Chain (correct)
  • Wheel
  • What is the main characteristic of the 'Wheel' communication network?

  • Rapid information exchange among all team members
  • Communication flows freely among all members
  • All communication flows through a central figure (correct)
  • Communication flows linearly in a sequence
  • Which communication structure allows for rapid information exchange and open communication among all team members?

    <p>All-Channel</p> Signup and view all the answers

    What are the expressions of communication?

    <p>Verbal and Non-verbal</p> Signup and view all the answers

    Which direction of communication involves communication flowing from top to bottom and vice versa?

    <p>Vertical</p> Signup and view all the answers

    What is the term used to refer to informal, unofficial channels of communication characterized by rumors, gossip, and informal discussions within an organization?

    <p>Grapevine</p> Signup and view all the answers

    Which barrier of communication involves shaping communicated information to present it in a positive or advantageous light to the recipient?

    <p>Filtering</p> Signup and view all the answers

    What is the barrier of communication that occurs when people feel threatened and try to protect themselves by either lying or interpreting messages in a way that benefits them?

    <p>Defensiveness</p> Signup and view all the answers

    Which type of communication network facilitates communication through emails, messaging platforms, video conferencing, and other digital tools?

    <p>Computer</p> Signup and view all the answers

    What does the term 'information overload' as a barrier of communication refer to?

    <p>Excess of received information overwhelming processing capacity</p> Signup and view all the answers

    Which action is suggested for overcoming the barrier of 'Information Overload'?

    <p>Simple language</p> Signup and view all the answers

    In the context of communication barriers, what does 'defensiveness' lead to?

    <p>Twisting facts to avoid blame</p> Signup and view all the answers

    'Language differences' as a barrier of communication can particularly affect communication within an organization when:

    <p>Younger employee uses slang that confuses an older colleague</p> Signup and view all the answers

    'Grapevine' in an organization is characterized by:

    <p>Rumors, gossip, and informal discussions</p> Signup and view all the answers

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