30 Questions
What is the definition of self-concept?
The thoughts, feelings, attitudes, and beliefs that individuals have about themselves
What is the theory that a person's self-concept matches the way the person believes others regard them?
Reflected Appraisal
What is the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior?
Communication
What is the core of nursing according to the text?
The therapeutic nurse-client relationship
What do nurses use to influence how others view them?
Impression Management
What is the theory that involves an evaluation of oneself by way of comparison to others?
Social Comparison
What is the product of social interaction and develops in a larger social context?
Self-concept
What is the balance between effective communication and appropriate communication called?
Communication Competence
What do nurses work with the client to ensure, according to the text?
Client-centred care
Which theory is introduced in the course involving people adapting their speech and behavior to accommodate others in different communication contexts?
Communication Accommodation Theory (CAT)
What are the types of communication adjustment outlined in CAT?
Convergence, divergence, and maintenance
Which aspect of communication does the course discuss in relation to noise and different communication channels?
Transactional communication model
What is presented in a study highlighting the limited use of CAT strategies associated with person and family-centered care principles?
Nurses' perceptions of effective and ineffective interactions with diverse parents in neonatal nurseries
What is introduced as a technique for nurses to adapt their speech and behavior to accommodate others in different communication contexts?
Communication Accommodation Theory (CAT)
What is Not a metacommunication style?
the environment and the channels
What is NOT a major aspect of the Transactional Communication Model?
Group
What is not a nonverbal style factor within the metacommunication mode?
Donation
Within the context of the transactional communication model which is not correct?
Physical (how your own help effects the situation)
What is Not a type of Noise within the transactional communication model?
Internal (what your thinking about during the conversatation)
What is not an example of a channel within the transactional communication model?
isolation
The communication accommodation theory (CAT) is theroy on how individuals involved in conversation will adjust their speech, vocal patterns, language, word choice and gesturers to accommodate for the other person involved in the conversation.
True
CAT has types of adjustments which isn't one?
Interpretability (decreasing/ simplifying content of conversation for better understanding)
What are the accommodation strategies of CAT?
approximation, interpretability, discourse management, interpersonal control and emotional expression
What are the two theories related to self-concept?
Reflected appraisal and Social comparison
What are the principles of Communication?
Transactional, intentional or unintentional, irreversible, unrepeatable and content + relational dimensions
One of the principle of communication is intentional or unintentional which can be either verbal or nonverbal. Even the absence of behaviour has communicative value.
True
Content and Relational dimensions of communication is the information explicitly discussed and how we feel about the converstation.
False
What is not a standard to a therapeutic Nurse-Client Relationship according to the CNO, 2006.
Preventing abuse
The Nurse-client relationship is knowledge, skill, caring attitude and behaviour. Is trust, respect, professional intimacy, empathy and appropriate use of power and can be individual, family or community.
True
The core of nursing is The Therapeutic Nurse-Client relationship were effective communication strategies and interpersonal skills are required for it and is central to patient safety.
True
Study Notes
Interpersonal Communication in Nursing Course Overview
- The course covers principles and techniques for therapeutic nurse-client relationships, communication with health professionals, providing and receiving feedback, group and collaboration skills, and cultural influences on communication.
- The evaluation measures include lab preparation and engagement, reflective practice, interpersonal process recording, and a final exam.
- Contact information for the teaching team is provided, including email addresses and office hours.
- The course features lectures, labs, and discussions on Brightspace, with communication labs running every other week.
- The course aims to help students understand, practice, and demonstrate the skills and techniques required for nurse-client relationships and communication with health professionals, ultimately gaining competence and confidence in relational nursing practice.
- The communication process is explained, including early and transactional communication models, metacommunication, verbal and non-verbal style factors, and other style factors that influence relationships.
- The influence of environment and context on communication is discussed, including the impact of noise and different communication channels.
- The Communication Accommodation Theory (CAT) is introduced, which involves people adapting their speech and behavior to accommodate others in different communication contexts.
- Types of communication adjustment in CAT are outlined, including convergence, divergence, and maintenance, along with various accommodation strategies.
- A study examining nurses' perceptions of effective and ineffective interactions with diverse parents in neonatal nurseries is presented, highlighting the limited use of CAT strategies associated with person and family-centered care principles.
- The implications of the study suggest a need for improved communication strategies and accommodation when interacting with families from minority groups in healthcare settings.
- The text provides a comprehensive overview of the course content, evaluation measures, communication models, and the importance of understanding and practicing effective communication skills in nursing.
Test your understanding of effective communication in nursing with this quiz. Covering principles of therapeutic nurse-client relationships, communication with health professionals, and cultural influences on communication, this quiz will assess your knowledge of communication techniques essential for relational nursing practice.
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