10 Questions
What is the other term for horizontal communication?
Lateral communication
Which type of communication occurs between team members of different departments?
Diagonal communication
What is the informal structure of communication commonly known as?
Grapevine
Which type of communication involves personal and ordinary conversations with friends or family?
Informal communication
What is the main characteristic of formal communication?
Written or oral delivery in formal language
In which type of communication do people from different linguistic and social backgrounds interact?
Intercultural communication
When does diagonal communication occur?
Among team members of different departments
What is another name for intercultural communication?
Cross-cultural communication
What distinguishes horizontal communication from diagonal communication?
It includes communications between managers of different teams.
What is the most common example of horizontal communication?
Managers of different teams interacting
Learn about the importance of environment and context in communication. Explore how the setting, mood, and expectations influence the communication process between sender and receiver.
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