Communication Effectiveness Quiz
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Questions and Answers

What is considered an umbrella term for various skills that complement the hard skills or academic/professional skills?

  • Professional skills
  • Soft skills (correct)
  • Personality traits
  • Academic skills
  • What is affected by one's ability to collaborate and communicate?

  • Personality
  • Soft skills
  • Performance (correct)
  • Crisis resolution
  • What makes an individual's personality attractive?

  • Great soft skills (correct)
  • Pleasant presence
  • Personality traits
  • Academic skills
  • What do soft skills support building?

    <p>Confidence</p> Signup and view all the answers

    What is necessary for individuals to acquire soft skills?

    <p>Socialization</p> Signup and view all the answers

    What is the outcome of having good soft skills?

    <p>Good personality</p> Signup and view all the answers

    What is essential in matters of communication according to the passage?

    <p>The physical presence of the addresser and addressee</p> Signup and view all the answers

    What was the problem with the student's text message to the teacher?

    <p>It seemed threatening</p> Signup and view all the answers

    What did the doctor of Anesthesia do to create a positive impression?

    <p>He took less than five minutes to explain the tests and was polite</p> Signup and view all the answers

    What was lacking in the instances cited in the passage, except for the doctor's case?

    <p>Soft skills</p> Signup and view all the answers

    What does the passage imply about Mr. X's behavior towards his customers?

    <p>He was indifferent and unwilling to help</p> Signup and view all the answers

    What is the main purpose of citing the instances in the passage?

    <p>To avoid assuming soft skills are only a pedagogical issue</p> Signup and view all the answers

    What are some of the personality traits that help in conducting smooth communication and executing tasks?

    <p>Friendliness, optimism, positivity</p> Signup and view all the answers

    Why is it important to have soft skills in professional life?

    <p>To achieve a conflict-free outcome in tasks</p> Signup and view all the answers

    What is the primary reason why some individuals with excellent academic records may struggle in their professional careers?

    <p>Inadequate soft skills</p> Signup and view all the answers

    Why do some individuals who are not outstanding scholars perform exceptionally well in their careers?

    <p>They possess excellent soft skills</p> Signup and view all the answers

    What is the ultimate goal of developing soft skills?

    <p>To have a conflict-free and optimized outcome</p> Signup and view all the answers

    Why do we need help and assistance from others in our personal and professional lives?

    <p>To carry on with our work in a smooth manner</p> Signup and view all the answers

    What was the author's reaction to the conductor's apology after being trampled by his boots?

    <p>The author was impressed and forgot his pain</p> Signup and view all the answers

    What is the importance of displaying politeness and courtesy in conversations?

    <p>It makes the listener feel good about us</p> Signup and view all the answers

    What are some ways to make our conversations courteous?

    <p>Using words such as 'please', 'excuse me', 'thank you'</p> Signup and view all the answers

    What kind of person would people not like to converse with?

    <p>Someone who is boastful, arrogant, and a bad listener</p> Signup and view all the answers

    What is the outcome of possessing good conversational skills?

    <p>It makes a long-lasting impression</p> Signup and view all the answers

    What kind of personality does possessing good conversational skills lead to?

    <p>A dynamic personality</p> Signup and view all the answers

    What is the significance of using language efficiently in job markets or academic spheres?

    <p>It enhances employability</p> Signup and view all the answers

    What is a key aspect of soft skills that is crucial for personality development?

    <p>Language</p> Signup and view all the answers

    What is the ultimate goal of developing soft skills, including language?

    <p>To contribute to a better society</p> Signup and view all the answers

    What is the role of language in soft skills development?

    <p>It is a crucial tool</p> Signup and view all the answers

    What will be discussed in the next modules of this course?

    <p>Interview skills and public speaking</p> Signup and view all the answers

    What is the outcome of efficient language use in the long run?

    <p>It becomes a habit that contributes to a better society</p> Signup and view all the answers

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