Effective Communication Skills
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Questions and Answers

What is effective communication about?

  • Making the other person feel unheard and misunderstood
  • Understanding the emotion and intentions behind the information (correct)
  • Only exchanging information
  • Conveying a message without listening to the other person

    • What is the importance of listening in effective communication?

  • To ignore the other person's message
  • To make the other person feel unheard and misunderstood
  • To gain partial meaning of what's being said
  • To gain the full meaning of what's being said and make the other person feel heard and understood (correct)

    • What is the primary goal of effective communication?

  • To exchange information without considering the emotions behind it
  • To ignore the other person's intentions
  • To make the other person feel heard and understood (correct)
  • To convey a message without considering the other person's feelings

    • What is the outcome of effective communication?

    <p>The other person feels heard and understood</p> Signup and view all the answers

    What is required to convey a message effectively?

    <p>Both speaking clearly and listening actively</p> Signup and view all the answers

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