Podcast
Questions and Answers
What is one potential negative outcome of communication when it is not performed properly?
What is one potential negative outcome of communication when it is not performed properly?
What are the basic components of the communication process as outlined by Wilson?
What are the basic components of the communication process as outlined by Wilson?
Which of the following statements best summarizes the purpose of communication?
Which of the following statements best summarizes the purpose of communication?
In context to communication, what does the term 'process' imply?
In context to communication, what does the term 'process' imply?
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What is a significant disadvantage of using mass media such as radio and television?
What is a significant disadvantage of using mass media such as radio and television?
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What does the term 'communication' primarily refer to?
What does the term 'communication' primarily refer to?
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Which best describes 'verbal communication'?
Which best describes 'verbal communication'?
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According to Wilson, what key term is central to his definition of communication?
According to Wilson, what key term is central to his definition of communication?
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What is NOT a type of non-verbal communication?
What is NOT a type of non-verbal communication?
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What is the significance of the word 'share' in the context of communication?
What is the significance of the word 'share' in the context of communication?
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What types of written communication are mentioned?
What types of written communication are mentioned?
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What role does body language play in communication?
What role does body language play in communication?
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What is a possible misconception about the act of 'sending' messages?
What is a possible misconception about the act of 'sending' messages?
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What is the primary distinction of interpersonal communication?
What is the primary distinction of interpersonal communication?
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What can be considered a form of intrapersonal communication?
What can be considered a form of intrapersonal communication?
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Which of the following methods of communication involves no direct contact between sender and receiver?
Which of the following methods of communication involves no direct contact between sender and receiver?
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What is a disadvantage of non-verbal communication?
What is a disadvantage of non-verbal communication?
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What distinguishes bilateral communication from other types?
What distinguishes bilateral communication from other types?
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Which of the following is a method to minimize misinterpretation of non-verbal cues?
Which of the following is a method to minimize misinterpretation of non-verbal cues?
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What is one benefit of oral communication?
What is one benefit of oral communication?
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Which of the following is NOT a characteristic of visual communication?
Which of the following is NOT a characteristic of visual communication?
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What is one major challenge of mass communication?
What is one major challenge of mass communication?
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Which body part is primarily associated with conveying non-verbal communication?
Which body part is primarily associated with conveying non-verbal communication?
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What indicates that body language may sometimes detract from meaning?
What indicates that body language may sometimes detract from meaning?
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What is considered a tool of communication?
What is considered a tool of communication?
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What role does eye contact play in communication?
What role does eye contact play in communication?
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Why is knowing the level of communication being used important?
Why is knowing the level of communication being used important?
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Study Notes
Communication Definitions
- Communication is conveying information, thoughts, feelings, or opinions using looks, gestures, words, sounds, and pictures. Senses like sight, hearing, and touch are primarily involved.
- "Communicare" (Latin) means "to make common, to share, to impart, to transmit".
- Miller et al. (1982) define communication as making known, exchanging thoughts, feelings, and information, participating, sharing, and forming connections; it can create, maintain, alert, or destroy relationships.
- Harding (1985) defines communication as conveying ideas from one person's mind to another's.
- Wilson (1992) defines communication as a process where individuals share information, ideas, and attitudes. "Share" implies collaborative understanding between sender and receiver, distinguishing it from simply "sending" a message.
Types of Communication
- Communication is categorized into verbal and nonverbal.
- Verbal communication: Uses words, can be oral or written. Examples include books, pamphlets, blogs, newsletters, memos, emails, chats, and official documents like Ghana's Constitution.
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Nonverbal communication: Doesn't use words; largely visual. Includes body language (gestures, facial expressions, eye contact, posture, dress, grooming), graphics (illustrations), and symbols. Nonverbal communication often conveys emotions better than words.
- Interpretation of nonverbal cues can vary across cultures.
Levels of Verbal Communication
- Interpersonal communication: Direct communication between two people or a person and a group. High potential for feedback; can be written, oral, visual, nonverbal, or a combination. Includes face-to-face interaction, phone calls, mail, and notice boards. Subtypes include monolineal (one-way information, commands), bilineal (dialogues, Q&A), and multilineal (meetings, discussions).
- Intrapersonal communication: Communication with oneself.
- Impersonal communication: Communication with a large, anonymous audience (mass communication). Low feedback potential; uses media like newspapers, films, TV, radio, posters, billboards, and includes strategies like response mechanisms (coupons, phone-ins) and interactive measures (polls, raffles).
Nonverbal Communication Details
- Nonverbal communication transmits messages without words. It can enhance verbal messages.
- Tone of voice, body movement, eye contact, and touch can add emphasis or reinforcement.
- Even silence can convey messages.
- Misinterpretation is a risk in nonverbal communication due to potential cultural differences.
- Controlling nonverbal communication (e.g., smiling, appropriate handshake, posture) is crucial.
Methods and Tools of Communication
- Main methods of communication are oral, written, and visual.
- Tools include spoken word, telephone, letters, drums, TV, film, video, email, fax, books, magazines, newspapers, cards, charts, notice boards, signs, photographs, diagrams, the internet.
Purpose of Communication
- Primary purpose is to initiate action, exchange information, and build relationships.
- Communication can be used negatively, leading to problems and conflict.
Communication as a Process
- Communication is a dynamic and ongoing process.
- Various elements (components) interact within the communication process.
Basic Components of Communication Process
- A basic communication model involves a source, message, channel, and receiver.
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Description
This quiz explores the definitions and various types of communication, highlighting the importance of both verbal and nonverbal methods. Dive into different perspectives on communication as described by notable scholars, and understand how individuals convey thoughts and feelings effectively.
