Communication Context and Ethics

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Questions and Answers

What is an ethical responsibility of a speaker?

  • To prioritize popularity over honesty
  • To distort information if necessary
  • To maintain high ethical standards (correct)
  • To assume all audience members share similar values

It is acceptable for a speaker to use stereotypes in their messages.

False (B)

What is the definition of etiquette?

  • A disagreement about opinions.
  • The code of polite behavior in society. (correct)
  • A type of informal language.
  • An emotional state of mind.

Formal language is typically used in casual conversations among friends and family.

<p>False (B)</p> Signup and view all the answers

What should speakers avoid to maintain ethical communication?

<p>Distorting information</p> Signup and view all the answers

The speaker's main role is to clearly _____ the message to the intended receiver.

<p>send</p> Signup and view all the answers

What are the two types of language form mentioned?

<p>Formal and informal language</p> Signup and view all the answers

Match the roles of a speaker with their descriptions:

<p>Maintain high ethical standards = Being honest and straightforward Reject stereotyping = Avoiding generalizations about groups Enrich listener's lives = Persuading the audience to take action Connect with the audience = Emphasizing common values and experiences</p> Signup and view all the answers

The speaker initiates communication, while the _________ accurately receives and interprets messages.

<p>listener</p> Signup and view all the answers

Match the following terms to their definitions:

<p>Errand = A short journey to deliver or collect something Controversy = A public disagreement involving different ideas Tone = A vocal sound regarding pitch and quality Mood = An emotional state of mind</p> Signup and view all the answers

Which of the following describes the importance of stepping into the shoes of a speaker?

<p>To understand the challenges faced by the audience (A)</p> Signup and view all the answers

Active listening is a recommended practice for overcoming listener challenges.

<p>True (A)</p> Signup and view all the answers

Which of the following is NOT a type of delivery mentioned?

<p>Spontaneous (D)</p> Signup and view all the answers

What is one way speakers can identify with their audience?

<p>By emphasizing common values and goals</p> Signup and view all the answers

The duration of interaction refers to the emotional state during a conversation.

<p>False (B)</p> Signup and view all the answers

What factors are affected by a shift in speech context according to the provided content?

<p>Language form, duration of interaction, message, delivery</p> Signup and view all the answers

What is the purpose of organizing supporting details in a speech?

<p>To show the relationship between details (C)</p> Signup and view all the answers

Word choice refers to the use of general language in communication.

<p>False (B)</p> Signup and view all the answers

What is the first step in composing an effective speech?

<p>Choose an important topic</p> Signup and view all the answers

The three parts of a speech are the introduction, ________, and conclusion.

<p>body</p> Signup and view all the answers

Which element is NOT included in the introduction of a speech?

<p>Main topic discussion (A)</p> Signup and view all the answers

Match the steps of composing an effective speech with their descriptions:

<p>Choose an important topic = Identify the main theme for the speech Consider your audience = Adapt the speech to the audience's knowledge and interests Prepare a structure = Create an outline for the speech End memorably = Close with a lasting impression</p> Signup and view all the answers

Audience analysis involves identifying the audience and adapting your speech to their beliefs and attitudes.

<p>True (A)</p> Signup and view all the answers

What should the conclusion of a speech include?

<p>Summary statement of the introduction and body</p> Signup and view all the answers

What should you do to avoid mispronunciation?

<p>Visualize the word spelled out on paper. (D)</p> Signup and view all the answers

Modulation refers to making your voice sound monotonous.

<p>False (B)</p> Signup and view all the answers

What are the two key components of voice modulation mentioned in the content?

<p>Pace and pitch</p> Signup and view all the answers

To articulate well, one must mind their _____ and consonants.

<p>vowels</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>Pace = Speed of speech Pitch = Depth of voice Articulation = Clear pronunciation of sounds Modulation = Change in vocal qualities</p> Signup and view all the answers

What happens if a speaker talks too fast?

<p>The words may become inaudible and incomprehensible. (A)</p> Signup and view all the answers

A speaker's pitch does not convey emotions.

<p>False (B)</p> Signup and view all the answers

How many times should one practice their speech according to the content?

<p>At least three times</p> Signup and view all the answers

Which of the following is NOT a time to pause during a speech?

<p>When leaving the stage (B)</p> Signup and view all the answers

Facial expressions have no impact on a speaker's connection with the audience.

<p>False (B)</p> Signup and view all the answers

What term describes the charisma that draws audience attention?

<p>Stage Presence</p> Signup and view all the answers

The _____ helps to establish a close relationship between the speaker and the audience.

<p>rapport</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Gestures = Movement of the body to express ideas Audience = Spectators or listeners at an event Stage Presence = Charisma that holds audience attention Facial Expressions = Motions of the muscles in the face</p> Signup and view all the answers

Which of the following is a way to improve your stage presence?

<p>Practice your speech (C)</p> Signup and view all the answers

Pauses in a speech should only be used for emphasis.

<p>False (B)</p> Signup and view all the answers

What is the purpose of using body posture and movement during a speech?

<p>To show confidence and communicate effectively</p> Signup and view all the answers

What does the term 'rapport' refer to in the context of speaking?

<p>The process of building a relationship with the audience (A)</p> Signup and view all the answers

Standing still during a presentation indicates that the speaker is uninterested.

<p>False (B)</p> Signup and view all the answers

Name one element of audience rapport.

<p>The composition of your audience.</p> Signup and view all the answers

A strong ______ can help set the tone for your presentation.

<p>opening</p> Signup and view all the answers

Match the following tips for building rapport with their descriptions:

<p>Put your audience first = Prioritize audience needs over your own Use stories for emotional connections = Engage the audience with relatable narratives Allow for flexibility in content = Adapt your message based on audience reactions Manage the middle = Keep the audience engaged throughout the presentation</p> Signup and view all the answers

Which of the following is NOT considered a factor important for understanding your audience?

<p>Their physical appearance (B)</p> Signup and view all the answers

Using a variety of vocal tones can help keep the audience engaged during a presentation.

<p>True (A)</p> Signup and view all the answers

What should speakers provide to the audience during their presentation?

<p>Time for questions.</p> Signup and view all the answers

Flashcards

Etiquette

The customary code of polite behavior in society or a particular group.

Controversy

Disagreement, often public, about ideas or opinions.

Mood

An emotional state of mind.

Tone (speech)

The quality of a speaker's voice.

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Errand

A short trip to do something.

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Formal Language

Language used in official or important settings.

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Informal Language

Casual language used with friends.

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Duration of Interaction

How long a conversation lasts.

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Extemporaneous Speech

A speech prepared without a script.

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Impromptu Speech

A speech given without preparation.

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Manuscript Speech

A speech written out word for word.

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Memorized Speech

A speech learned and recited from memory.

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Speaker

The person initiating communication.

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Listener

The person receiving and interpreting messages.

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Communication Ethics

Ethical communication through media, language, social media, or journalism, guided by morals and values of the profession, industry, business, or individual.

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Speaker-Receiver Relationship

The bond between a speaker and listener, influenced by how the discussion relates to the listener's interests and knowledge.

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Overcoming Speaker Challenges

Strategies for effectively communicating with the audience.

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Active Listening

A crucial skill of effectively understanding and responding to the audience.

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Ethical Speaker Role

Speaker's role should prioritize honesty, straightforwardness, and avoiding deception, which is key to building trust with the audience.

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Distorting Information

Presenting inaccurate or misleading information, violating ethical standards of communication.

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Respecting the Audience

Treating the listener with consideration and recognizing their diverse perspectives

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Rejecting Stereotypes

Avoiding oversimplifying or categorizing individuals based on unfair or inadequate generalizations.

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Enriching Listener's Lives

Inspiring action and providing solutions, going beyond simple presentation.

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Speaker's Importance

Treating a small audience with the same care and effort as a large one, highlighting the potential impact of each interaction.

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Connecting with the Audience

Establishing common ground with the audience by emphasizing shared values and goals.

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Identification (Audience)

Emphasizing shared values, goals, and experiences to connect with the audience.

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Common Values

Sharing fundamental beliefs and principles with the audience.

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Common Goals

Sharing similar objectives and aspirations with the audience.

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Proper Pronunciation

Clear and accurate sound of words, including correct syllable stress.

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Mispronunciation Avoidance

Techniques to prevent incorrect pronunciation of words.

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Articulation

Clear pronunciation of consonants and vowels.

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Practice (Speech)

Rehearsing speech until pronunciation and delivery become habitual.

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Modulation (Speech)

Adjustments in speech characteristics like stress, pitch, and tone to enhance meaning and engagement.

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Pace (Speech)

The speed of speaking, crucial for audience understanding; adjusting speed as needed.

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Pitch (Speech)

The highness or lowness of your voice, reflecting emotions and varying for different effects.

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Voice Modulation Components

The elements of varying your voice in speech: pace, pitch, tone, and loudness. Each impacts comprehension and impact.

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Pause in Speech

A strategic break in speech, used for emphasis, reflection or signaling important information.

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Stage Presence

Charisma and charm that draws audience attention and commands respect during a performance.

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Facial Expressions

Using facial movements to communicate and connect with an audience.

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Gestures

Hand and body movements to express ideas and reinforce the message.

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Audience

The group of people listening to or watching a performance or presentation.

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Rapport

A positive connection and understanding between speaker and audience.

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Improve Stage Presence

Techniques for enhancing confidence and engagement with the audience.

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Organizational Pattern

Shows the relationship between supporting details in a paragraph, essay, or chapter. Understanding the organization helps understand the author's thought process and recall information.

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Word Choice

The specific vocabulary a writer uses to convey meaning and engage the audience.

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Physical Setting (Speech)

Includes location, room size, seating arrangement, distance between speaker and audience, time of day, room temperature and lighting.

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Speech Structure Steps

Eight steps to write an effective speech: Choose topic, Consider audience, Structure, Strong opening, Use concrete details/visual aids, Include personal element, Rhetorical devices, Memorable close.

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Speech Introduction

Introduces the speech theme and purpose, and aims to capture audience attention.

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Speech Introduction Attention-Getter

The part of the introduction designed to grab the audience's attention, for example a question, maxim, surprising statement or a story.

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Speech Body

Presents the main topic of the speech. It should stick to the theme and be supported by examples to keep the audience engaged.

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Speech Conclusion

Summarizes the main points of the speech; reiterate themes and leave a lasting impact on the audience.

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Audience Analysis

Understanding audience interests, knowledge level, attitudes, and beliefs to tailor the speech.

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Audience Knowledge

Identifying audience's prior knowledge about the topic.

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Audience Rapport

Building a harmonious relationship or connection between the speaker and the audience.

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Audience Composition

Understanding the audience's demographics (age, gender, ethnicity, background, etc.) and shared values.

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Audience Listening Reasons

Identifying why the audience is listening (e.g., interest, problem-solving, support).

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Audience Concerns

Understanding the audience's feelings about the topic (e.g., neutral, agreement, disagreement).

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Audience Expectations

Knowing what the audience anticipates from the presentation (e.g., questions, new info).

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Audience Vocabulary

Understanding the audience's familiarity with the specialized terms or jargon.

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Audience Beliefs

Understanding the audience's existing opinions and beliefs about the topic.

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Audience Commonalities

Identifying shared background experiences, values, or conditions with the audience.

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Body Language

Using physical cues like posture and gestures to communicate.

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Engaging Audience

Methods to connect emotionally on a personal level

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Strong Opening

A compelling beginning that captures the audience's attention.

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Time with Audience

Allowing for audience questions and feedback for a better connection and interaction

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Strong Ending

A memorable conclusion that leaves a lasting impact on the audience.

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Study Notes

Week 1: Factors Affected by a Shift in Speech Context

  • Terms:
    • Etiquette: customary code of polite behavior.
    • Controversy: disagreement, often public.
    • Mood: emotional state of mind.
    • Tone: vocal quality.
    • Errand: short journey to deliver/collect something.
  • Factors Affecting Speech:
    • Language Form: formality/informality of language use, word/sentence structure choice.
    • Formal Language: used in professional or official settings.
    • Informal Language: used for casual communication.
    • Duration of Interaction: length of conversation.
    • Message Content: facts, opinions, feelings, orders, suggestions, questions.
    • Delivery Manner: how a speaker delivers a message.

Week 2: Relationship of Speaker, Roles, and Responsibilities

  • Terms:
    • Speaker: initiator of communication.
    • Listener: receiver and interpreter of messages.
    • Communication Ethics: ethical standards in communication.
  • Speaker Relationship:
    • Relationship between speaker and receiver depends on how the discussion relates to receiver's interests and knowledge.
  • Speaker Challenges:
    • Important for speakers to embrace the role of speaker.
  • Listener Challenges: Can be overcome by Active Listening.
  • Speaker Roles/Responsibilities:
    • Clearly communicating the message to the intended receiver.
    • Maintaining ethical standards: honesty and straightforwardness.
    • Avoiding methods that are deceitful, dishonest, misleading, or unfair.
    • Never distorting information; honesty about facts and figures.
    • Respecting the audience.

Week 3: Speech Writing

  • Terms:
    • Speech: the faculty or power of speaking, oral communication.
    • Speaking Outline: Brief phrases or words that remind the speaker of their points.
    • Speech Writing: skill of conveying a message to an audience.
  • Establishing Expertise:
    • Citing reputable sources.
    • Making sure facts are accurate.
    • Covering points in detail to demonstrate knowledge.
    • Revealing personal expertise.
  • Connecting With Audience:
    • Identification: Emphasizing shared values, goals, and experiences. (Common values, goals, experiences).
    • Immediacy: Behaviors to increase liking, pleasure, and closeness.
      • Eye Contact.
      • Relaxed Posture.

Week 4: Speech Writing

  • Duration of Physical Setting: Factors to consider (speech length, occasion, audience size, time).
  • Level of Diction: (Formal, Informal, Colloquial, Slang).
  • Tone: The speaker's attitude towards a topic.
  • Style: Speaker's unique voice that sets them apart.
  • Importance of Word Choice: Using correct words to avoid miscommunication.
  • Meaning (of words): Denotative (dictionary definition) and connotative (emotions, circumstances).
  • Specificity (of words): Concrete words used for clarity and impact in formal writing.

Week 5: Speech Delivery

  • Vocal Traits: Characteristics that make up speech (pronunciation, articulation, dialect).
  • Principles of Articulation/Clarity of Meaning: Practicing pronunciation, avoiding mispronunciations, and paying attention to vowel/consonant sounds.
  • Modulation: Enhancing emphasis through rising/lowering tones and varying pitch, loudness, and tone.

Week 6: Speech Delivery

  • Gestures: Movements of body parts to express ideas or meanings.
  • Speech Delivery: Stage presence - charisma and charm that engages the audience.
  • Facial Expressions: Motions of facial muscles impacting audience connection.
  • Body Posture/Movement: Body language that communicates confidence and message impact.
  • Pacing Maintaining proper speech speed and pauses to avoid exhausting the audience or speaking too slowly to make an unstimulating experience.

Audience Rapport

  • Audience Composition: Age, gender, ethnicity, values, knowledge level.
  • Audience Listening Reasons: Compulsory or interest-driven for various reasons, including problem-solving, showing support, or acquiring knowledge
  • Audience Concerns/Expectations/Beliefs: Specific concerns, expectations, general beliefs. Specialized vocabulary use; commonalities.

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