7Cs of Communication Quiz: Concreteness in Effective Communication

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Questions and Answers

What is a key aspect of using image-building words in communication?

Utilizing technical jargon

Using common and overused terms

Being vague and generic

Including concrete and vivid details (correct)

Which flaw is identified in the 'Flawed Example' mentioned in the text?

It focuses too much on punctuation and grammar

It lacks specific information and sounds generic (correct)

It uses technical jargon that is hard to understand

It provides too many concrete details

Why is accuracy important in communication, according to the text?

Accuracy makes the message appear more complex

Exact information is not necessary for effective communication

Accuracy ensures correct interpretation by the receiver (correct)

Grammatical errors enhance the appeal of the message

In effective communication, why is it crucial to avoid being vague?

Vague messages can be interpreted in multiple ways Signup and view all the answers

What could be the consequence of using inaccurate figures in communication?

Creating confusion and misunderstanding Signup and view all the answers

What does concreteness mean in the context of communication?

Using specific and vivid information Signup and view all the answers

Why is concreteness considered an important aspect of communication?

To ensure the audience provides a positive response Signup and view all the answers

How does concreteness relate to clarity in communication?

They both depend on factual information Signup and view all the answers

Which of the following is an example of avoiding concreteness?

Using the word 'multiple' instead of 'several' Signup and view all the answers

How should communication avoid being non-concrete?

By being specific and providing factual information Signup and view all the answers

Why should communication be kept clear in terms of concreteness?

To ensure the receiver doesn't ask for additional details Signup and view all the answers

What caution should be taken before writing about a fact?

Verify that the fact is still valid Signup and view all the answers

How can wrong word placement affect the meaning of a sentence?

It can lead to a complete change in the sentence's meaning Signup and view all the answers

In communication, what is the 'you-attitude' rule of thumb about?

Making the receiver feel important Signup and view all the answers

Why is blindly adopting the 'you-attitude' not recommended in all cases?

It can be harsh in certain situations Signup and view all the answers

What is the primary reason for confirming the exact meaning of words in report writing?

To ensure precise communication Signup and view all the answers

Which programming language is highlighted as an example of facts changing over time?

C++ Signup and view all the answers

What is the first rule to achieve concreteness in information sharing?

Use specific facts and figures Signup and view all the answers

What is a common issue with using verbs in passive form?

Verbs become nouns Signup and view all the answers

What is the main idea behind using the right level of language?

To cater to the receiver's understanding level Signup and view all the answers

What is the primary concern when providing information?

To ensure the information is reliable and credible Signup and view all the answers

What should be avoided when providing information?

Providing extra information Signup and view all the answers

What is the purpose of including relevant and important facts in information sharing?

To ensure the receiver gets the whole idea Signup and view all the answers

What is the main function of Consideration C in communication?

To attract the receiver towards a new project or business Signup and view all the answers

Which of these is NOT a characteristic of a communication with Consideration C?

Discouraging the receiver Signup and view all the answers

What is the most effective way to use Consideration C when waiting for a payment?

Paraphrase the sentence to reflect the 'I-attitude' Signup and view all the answers

Which of these is NOT a common misconception about Consideration C?

It is used to show consideration and give a positive response Signup and view all the answers

What is the best strategy to avoid disappointing or hurting the receiver in communication?

Use polite language Signup and view all the answers

Which of these is NOT a way to introduce other options in communication?

End up with the only option Signup and view all the answers

Study Notes

Concreteness

Concreteness in communication means being specific, definite, and vivid rather than vague and general.
It requires using specific facts and figures to create an impact on the receiver.
Concreteness is connected with clarity, conciseness, and consideration.
Avoid vague words with similar meanings, such as "several" and "multiple".
Choose vivid, image-building words to stay in the memory of the receiver.
Use attractive words or terms to generate a positive response.
Avoid non-reliable sources of information.
Be accurate and check the exactness of figures, facts, and words.

Accuracy

Check the accuracy of figures, facts, and words to provide correct and exact information.
Verify that facts are still true and up-to-date.
Grammar and punctuation are important aspects of accuracy.
Wrong placement of words can cause problems.
Confirm the exact meaning of words to avoid confusion.

Consideration

Consideration in communication means showing importance or respect to the receiver.
The "you-attitude" approach makes the receiver feel important, but it should not be blindly adopted.
Use the right level of language and valid, reliable, authentic, and credible sources.
To achieve concreteness, use specific facts and figures, and put action in your verbs.
Avoid discouragements and show possibilities, introduce other options, and give positive and friendly responses.

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Description

Learn about concreteness as one of the 7 C's of communication. Understand the importance of being specific, definite, and vivid in conveying information to the audience.

Communication: Concreteness in 7 C's

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