The Nine Principles of Effective Communication Quiz
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Questions and Answers

What is the term used in the text to describe language that lacks clarity?

  • Euphemisms
  • Jargons (correct)
  • Concreteness
  • Courtesy
  • Which principle emphasizes the importance of being polite in communication?

  • Clarity
  • Concreteness
  • Correctness
  • Courtesy (correct)
  • What can damage credibility according to the text?

  • Concreteness
  • Creativity
  • Courtesy
  • Incorrect language usage (correct)
  • Which aspect of messages must be supported by research data or figures according to the text?

    <p>Concreteness</p> Signup and view all the answers

    What should be avoided to help in being concise with communication?

    <p>Using lengthy expressions</p> Signup and view all the answers

    Creativity in communication involves crafting messages that are...

    <p>Interesting and engaging</p> Signup and view all the answers

    Which principle suggests that messages must be tailored with consideration towards the audience?

    <p>Consideration</p> Signup and view all the answers

    Study Notes

    Communication Clarity

    • Language that lacks clarity is termed "ambiguous."

    Politeness in Communication

    • The principle of politeness emphasizes the importance of courteous interactions to maintain respectful communication.

    Maintaining Credibility

    • Credibility can be damaged by misleading information or the lack of substantiated evidence in messages.

    Supporting Messages with Data

    • Messages must be supported by research data or relevant figures to enhance their legitimacy and persuasive strength.

    Conciseness in Communication

    • Avoid redundancy and unnecessary elaboration to maintain conciseness; clarity should be prioritized.

    Creativity in Messaging

    • Creativity in communication involves crafting messages that are engaging, innovative, and resonate with the audience’s interests.

    Audience Consideration

    • The principle of audience-centric communication suggests that messages should be tailored specifically for the intended audience to ensure effectiveness.

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    Description

    Test your knowledge on the principles of effective communication as presented by Michael Osborn in 2009. This quiz covers concepts such as clarity, concreteness, and avoiding fuzzy language in communication.

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