The Nine Principles of Effective Communication Quiz

Communication Clarity

• Language that lacks clarity is termed "ambiguous."

Politeness in Communication

• The principle of politeness emphasizes the importance of courteous interactions to maintain respectful communication.

Maintaining Credibility

• Credibility can be damaged by misleading information or the lack of substantiated evidence in messages.

Supporting Messages with Data

• Messages must be supported by research data or relevant figures to enhance their legitimacy and persuasive strength.

Conciseness in Communication

• Avoid redundancy and unnecessary elaboration to maintain conciseness; clarity should be prioritized.

Creativity in Messaging

• Creativity in communication involves crafting messages that are engaging, innovative, and resonate with the audience’s interests.

Audience Consideration

• The principle of audience-centric communication suggests that messages should be tailored specifically for the intended audience to ensure effectiveness.

Test your knowledge on the principles of effective communication as presented by Michael Osborn in 2009. This quiz covers concepts such as clarity, concreteness, and avoiding fuzzy language in communication.