Podcast
Questions and Answers
What is the term used in the text to describe language that lacks clarity?
What is the term used in the text to describe language that lacks clarity?
Which principle emphasizes the importance of being polite in communication?
Which principle emphasizes the importance of being polite in communication?
What can damage credibility according to the text?
What can damage credibility according to the text?
Which aspect of messages must be supported by research data or figures according to the text?
Which aspect of messages must be supported by research data or figures according to the text?
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What should be avoided to help in being concise with communication?
What should be avoided to help in being concise with communication?
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Creativity in communication involves crafting messages that are...
Creativity in communication involves crafting messages that are...
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Which principle suggests that messages must be tailored with consideration towards the audience?
Which principle suggests that messages must be tailored with consideration towards the audience?
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Study Notes
Communication Clarity
- Language that lacks clarity is termed "ambiguous."
Politeness in Communication
- The principle of politeness emphasizes the importance of courteous interactions to maintain respectful communication.
Maintaining Credibility
- Credibility can be damaged by misleading information or the lack of substantiated evidence in messages.
Supporting Messages with Data
- Messages must be supported by research data or relevant figures to enhance their legitimacy and persuasive strength.
Conciseness in Communication
- Avoid redundancy and unnecessary elaboration to maintain conciseness; clarity should be prioritized.
Creativity in Messaging
- Creativity in communication involves crafting messages that are engaging, innovative, and resonate with the audience’s interests.
Audience Consideration
- The principle of audience-centric communication suggests that messages should be tailored specifically for the intended audience to ensure effectiveness.
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Description
Test your knowledge on the principles of effective communication as presented by Michael Osborn in 2009. This quiz covers concepts such as clarity, concreteness, and avoiding fuzzy language in communication.