Communication Concepts and Types
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Questions and Answers

What is communicative chauvinism?

The belief that everyone else thinks and acts as we do.

Is communication a thing or process? Why?

Process. Communication is active, continuous, and flowing; it's never the same from one minute to the next.

Communication can only occur when?

When people enter into relationships with one another, when they share meaning collectively.

Interpersonal communication can only occur when?

<p>At least two people mutually engage in creating meaning.</p> Signup and view all the answers

What is intrapersonal communication?

<p>Within oneself.</p> Signup and view all the answers

What is interpersonal communication?

<p>With others.</p> Signup and view all the answers

What is the direct result of communication?

<p>Creativity.</p> Signup and view all the answers

When do we cause things to exist?

<p>When we agree with others that something can be talked about, we create that thing.</p> Signup and view all the answers

How is communication regulatory?

<p>Through communication, we can act on our world; we create and take possession of it.</p> Signup and view all the answers

How is communication a powerful regulator of action?

<p>Through communication, we can persuade, dissuade, anger, hurt, comfort, soothe, entertain, or bore one another.</p> Signup and view all the answers

How does Goffman describe face?

<p>Approved social identity, that aspect of ourselves that we present to others for their approval.</p> Signup and view all the answers

How will communication that is incongruent with face be judged?

<p>Socially unacceptable.</p> Signup and view all the answers

Why is communication never the product of only one person's efforts?

<p>In order for relationships to work, both parties have to strive to be competent communicators.</p> Signup and view all the answers

What is communicative competence?

<p>Ability to communicate in a personally effective and socially appropriate manner.</p> Signup and view all the answers

What are the 2 levels of competent communication?

<p>Surface level and a deeper level.</p> Signup and view all the answers

What is the surface level of competent communication?

<p>Performative competence. The part of the competence that can be seen. The actual performance of day-to-day behaviors.</p> Signup and view all the answers

What is the deeper level of competent communication?

<p>Process competence. Everything we have to know in order to perform.</p> Signup and view all the answers

A compliment given to someone is what level of competent communication?

<p>Surface or performative.</p> Signup and view all the answers

What 5 things must be done well to be a competent communicator?

<p>Assign meanings to the world around them, take on social roles appropriately, present valued images of themselves to the world, set goals strategically, generate intelligible messages.</p> Signup and view all the answers

Name the 5 process competence.

<p>Interpretive, message, role, self, goal.</p> Signup and view all the answers

What type of knowledge must a person 'know' to be competent?

<p>Implicit knowledge.</p> Signup and view all the answers

What is implicit knowledge?

<p>We don't have to stop and think about it, unconsciously used to guide our behavior.</p> Signup and view all the answers

What is message competence?

<p>Ability to make comprehensible message choices and to attend to and understand the message choices of others.</p> Signup and view all the answers

Message competence includes what?

<p>Verbal, nonverbal, and listening.</p> Signup and view all the answers

What is verbal competence?

<p>Part of message competence. Ability to process and use linguistics to convey content effectively.</p> Signup and view all the answers

What is nonverbal competence?

<p>Part of message competence. Ability to process and use nonverbal codes to convey content effectively.</p> Signup and view all the answers

What is listening competence?

<p>Part of message competence. Ability to process and understand messages sent to us.</p> Signup and view all the answers

The ability to gather basic data about the contexts in which we communicate depends on what?

<p>Interpretive competence.</p> Signup and view all the answers

What is interpretive competence?

<p>Ability to label, organize, and interpret the conditions surrounding an interaction. Perceptual - see it and adapt.</p> Signup and view all the answers

A person who blurts out whatever they think, with no regard for where they are or who they are with lacks what competence?

<p>Interpretive.</p> Signup and view all the answers

Helps us size up situations and people, name them, identify their outstanding characteristics, and inevitably, decide upon an attitude towards them?

<p>Interpretive.</p> Signup and view all the answers

What is role competence?

<p>The ability to take on social roles and to know what is appropriate behavior given these roles.</p> Signup and view all the answers

What competence is lacked when message choices are made that lead others to perceive them as rude, willful, or crazy?

<p>Role.</p> Signup and view all the answers

What is self competence?

<p>Ability to choose and present a desired self-image.</p> Signup and view all the answers

What is goal competence?

<p>Ability to set goals, anticipate probable consequences, and choose effective lines of action.</p> Signup and view all the answers

What is the 'planning' competence?

<p>Goal.</p> Signup and view all the answers

Not all communication is intentional, but most involves what?

<p>Strategic verbal choice-making.</p> Signup and view all the answers

If a person doesn't know how to approach others or what to do once they gain their attention, they lack what competence?

<p>Goal.</p> Signup and view all the answers

If a person can't imagine the world as others see it, and their range of behaviors is limited, they lack what competence?

<p>Goal.</p> Signup and view all the answers

What four contexts frame competence?

<p>Cultural constraints, historical values, technologies at their disposal, and relational understandings.</p> Signup and view all the answers

The set of values, beliefs, customs, and codes that bind people together?

<p>Culture.</p> Signup and view all the answers

What affects the way we see the world and tells us what to notice and what to disregard?

<p>Culture.</p> Signup and view all the answers

What generates the rules and norms that allow us to coordinate?

<p>Culture.</p> Signup and view all the answers

What ways has the wide availability of cell phones changed communication?

<p>Approximeeting, negotiating space, sexting.</p> Signup and view all the answers

What is approximeeting?

<p>No longer make specific appointments; it's in the air and nothing essentially gets done.</p> Signup and view all the answers

What is negotiating space?

<p>Physical space versus virtual space.</p> Signup and view all the answers

When people form relationships, they create what? It consists of what?

<p>Dyadic culture. Consists of shared beliefs, norms, and values.</p> Signup and view all the answers

What is the content of communication?

<p>What they are saying or doing.</p> Signup and view all the answers

What is the form of communication?

<p>How they are going about it.</p> Signup and view all the answers

What is process perspective?

<p>The understanding of communication as an ongoing, dynamic process.</p> Signup and view all the answers

Flashcards

Communicative Chauvinism

The belief that others think and act like oneself.

Communication as a Process

Active, continuous, and constantly changing.

Basis of Communication

Requires relationship and shared meaning.

Interpersonal Communication

Mutual engagement between two or more people.

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Intrapersonal Communication

Communication within oneself.

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Outcome of Communication (Creativity)

Interaction fosters creativity.

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Creation of Existence

Things exist when there's shared agreement about them.

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Regulatory Nature of Communication

Communication shapes our actions and world.

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Influence through Actions

Communication can persuade, comfort, or entertain.

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Goffman's Face Concept

The perceived social identity presented for approval.

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Incongruent Communication

Communication that doesn't align with one's face.

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Collaborative Effort (in Relationships)

Successful relationships require mutual communication skills.

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Communicative Competence

Ability to communicate effectively and appropriately.

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Surface Level Competence

Observable, performative communication behaviors.

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Deeper Level Competence

Process knowledge behind communication.

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Message Competence

Creating and understanding messages (verbal, nonverbal, and listening).

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Interpretive Competence

Labelling, organizing, and interpreting interaction contexts.

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Role Competence

Fulfilling social roles and expected behaviors.

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Self Competence

Presenting a desired self-image.

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Goal Competence

Setting and achieving communication goals.

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Communication Intentions

Conscious decisions about verbal communication.

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Cultural Context

Cultural values, beliefs, and customs influencing communication.

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Approximeeting

Casual meetings without formal arrangements.

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Negotiating Space

Balancing physical and virtual interactions.

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Dyadic Culture

Shared beliefs and norms created via relationships.

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Communication Forms

Methods used to communicate (oral, written, etc.).

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Cultural Influence

Cultural system shaping perceptions and norms.

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Study Notes

Communication Concepts

  • Communicative Chauvinism: Belief that others think and act like oneself.
  • Communication as Process: Active, continuous, and constantly changing.
  • Basis of Communication: Requires relationship and shared meaning among people.
  • Interpersonal Communication: Involves mutual engagement between at least two individuals.

Types of Communication

  • Intrapersonal Communication: Occurs within oneself.
  • Interpersonal Communication: Involves interactions with others.

Outcomes of Communication

  • Result of Communication: Creativity is fostered through interaction.
  • Creation of Existence: Things come into being when there is mutual agreement on their discussion.

Regulation through Communication

  • Regulatory Nature: Communication allows us to act on and shape our world.
  • Influence through Actions: We can persuade, comfort, entertain, etc., through our communication efforts.

Social Identity and Face

  • Goffman's Face Concept: Refers to the perceived social identity we present for approval.
  • Judgment on Incongruent Communication: Socially unacceptable if it does not align with one's face.

Competent Communication

  • Collaborative Effort: Successful relationships require mutual competency in communication.
  • Communicative Competence: Ability to communicate effectively and appropriately.

Levels of Competence

  • Surface Level Competence: Performative competence, observable daily behaviors.
  • Deeper Level Competence: Process competence, knowledge needed for performance.

Components of Competence

  • Five Key Aspects:
    • Assign meanings
    • Take on social roles
    • Present oneself positively
    • Set strategic goals
    • Generate clear messages
  • Process Competence Types:
    • Interpretive
    • Message
    • Role
    • Self
    • Goal

Knowledge Types for Competence

  • Implicit Knowledge: Unconscious knowledge guiding behavior.

Message Competence

  • Definition: Ability to create understandable messages and comprehend others' messages.
  • Includes: Verbal, nonverbal, and listening skills.

Interpretive Competence

  • Definition: Skills to label, organize, and interpret interaction contexts.
  • Importance: Helps navigate social situations effectively.

Role Competence

  • Definition: Ability to fulfill social roles and appropriate behaviors for these roles.

Self and Goal Competence

  • Self Competence: Choosing and presenting a desired self-image.
  • Goal Competence: Setting objectives and anticipating outcomes.

Communication Intentions

  • Strategic Choices: Not all communication is intentional; most involves deliberate verbal decisions.

Contexts Influencing Competence

  • Four Contexts:
    • Cultural constraints
    • Historical values
    • Available technologies
    • Relational understandings

Cultural Impacts

  • Definition of Culture: System of values, beliefs, customs, and codes binding individuals.
  • Cultural Influence: Shapes perceptions of the world and establishes coordination norms.

Modern Communication Dynamics

  • Impact of Cell Phones: Changes in communication patterns include approximeeting and negotiating space.
  • Approximeeting: Casual meetings without formal appointments.
  • Negotiating Space: Balance between physical and virtual interactions.

Dyadic Culture

  • Definition: Cultural space created through relationships, consisting of shared beliefs, norms, and values.

Communication Forms

  • Content of Communication: What is being communicated (message).
  • Form of Communication: Manner of conveying the content (method).

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Description

Explore the fundamental concepts of communication, including communicative chauvinism and the continuous nature of the communication process. This quiz delves into various forms such as intrapersonal and interpersonal communication and discusses the outcomes and regulatory aspects of effective communication.

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