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Questions and Answers
______ is the study of human use of space and distance.
Proxemics
______ cultures prefer indirectness, politeness, and ambiguity.
High-context
______ is the need to establish and maintain space as your own.
Territoriality
______ is the preferred style of communication in United States, Canada, Germany, and Scandinavia.
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______ is the study of touching as nonverbal communication.
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______ is the lack of sound in communication.
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______ cultures include Italians, French, Russians, Arabs, and Latin Americans.
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______ is the accepted principles of conduct that govern behavior within a society.
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______ is the study of variations in pitch, speed, volume, and pauses to convey meaning.
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______ is the study of bod movements and facial expressions.
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______ is the Latin word for communication
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The exchange of thoughts, messages, or information can be done through speech, visuals, writing, or behavior. This is known as the process of ______
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______ is a hindrance in communication and is referred to as 'noise'
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Verbal communication can be divided into two types: oral and ______
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Non-verbal communication includes facial expressions, posture, eye contact, and ______
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Two-way communication involves both parties and is also known as ______ communication
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Ethical Communication includes all relevant information, is true in every sense, and is not deceptive in any way. Unethical Communication includes ______
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Ethical Dilemma is a choice between alternatives that may not be clearly right or clearly wrong, whereas ethical lapse is making a choice you know to be ______
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Bus.Com.Laws & Regulations cover various aspects of communication such as promotional communication, contracts, employment communication, intellectual property, financial reporting, and ______
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Study Notes
Key Concepts in Communication
- Proxemics: The study of human use of space and distance in communication.
- High-context cultures: Cultures that prefer indirectness, politeness, and ambiguity in communication styles.
- Territoriality: The need to establish and maintain a physical space as your own.
- Low-context cultures: Predominant communication style in the United States, Canada, Germany, and Scandinavia, characterized by direct and explicit communication.
- Haptics: The study of touching as a form of nonverbal communication.
- Silence: The lack of sound in communication, which can convey meaning.
- High-context cultures: Include Italians, French, Russians, Arabs, and Latin Americans, who rely heavily on context and non-verbal cues.
- Ethics: The accepted principles of conduct that govern behavior within a society.
- Paralanguage: The study of variations in pitch, speed, volume, and pauses to convey meaning in spoken communication.
- Kinesics: The study of body movements and facial expressions as forms of nonverbal communication.
- Communicatio: The Latin term for communication.
Communication Process
- The exchange of thoughts, messages, or information can occur through speech, visuals, writing, or behavior, collectively known as the communication process.
- Noise: Any hindrance in communication that disrupts the transmission of messages.
Types of Communication
- Verbal communication is divided into two types: oral and written communication.
- Non-verbal communication encompasses various elements such as facial expressions, posture, eye contact, and body language.
Communication Dynamics
- Two-way communication: Involves interaction between both parties and is also known as interactive communication.
Understanding Communication Ethics
- Ethical Communication includes all relevant information, is truthful, and is not misleading.
- Unethical Communication lacks transparency and may involve deception.
- An ethical dilemma is a choice between alternatives that may not be clearly right or wrong.
- An ethical lapse occurs when one makes a choice known to be unethical.
Legal Aspects of Business Communication
- Business Communication Laws & Regulations cover areas such as promotional communication, contracts, employment communication, intellectual property, financial reporting, and agreements.
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Description
Test your knowledge on the components of communication such as tone of voice, body language, formality, grapevine communication, attitudes, knowledge, social systems, and culture. Identify key elements and their significance in effective communication.
