16 Questions
What is communication competence according to Cooley and Roach (1984)?
The knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts
What is an example of a cultural variable that can affect communication competence?
All of the above
What are social variables that can affect communication competence?
Status and power
What is an example of an individual factor that can affect one's ability to communicate effectively?
Public speaking anxiety
What is the cognitive element of communication competence according to Hargie (2011)?
Both a and b
According to Chen (2005), what is communication competence?
An innate individual trait not related to personal intellect or education
What is the significance of contexts in communication competence?
It affects the ability to adapt communication behaviors
What is the impact of social power on communication competence?
It affects how communication competence is perceived and evaluated
What is the primary role of 'unfolding the self' in global communication competence?
To project the self into another person's mind and share communication symbols
Which of the following is a characteristic of individuals with a global mindset?
Critical thinking and flexible behavior
What is the aim of 'ceaseless purifying' in the process of unfolding the self?
To liberate the self from personal biases and limitations
What is the outcome of continuous learning and enlightenment in the process of unfolding the self?
Creation of a superior individual with refined values and character
What is the primary goal of aligning the interaction in global communication competence?
To facilitate effective and efficient communication in intercultural interactions
According to Chen, how many dimensions of global communication competence are there?
Four
What is the primary role of 'mapping the culture' in global communication competence?
To develop a global mindset and cognitive awareness of cultural varieties
What is the outcome of developing creativity in the process of unfolding the self?
Success in navigating the complexities of the globalizing society
Study Notes
Communication Competence
- Communication competence is the ability to relate effectively to self and others in daily life, integrating cognitive, affective, and behavioral abilities.
- Cooley and Roach (1984) defined communication competence as the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts.
Cognitive Elements of Competence
- Cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011).
- Knowledge is a key component of competence, dealing with understanding effective communication patterns.
Ability to Use and Adapt
- Individual factors, such as anxiety, can affect the ability to use knowledge in actual communication behaviors.
- Social variables, such as status and power, can affect competence in social situations.
- Cultural variables, such as race and nationality, can also impact competence in different contexts.
Global Communication Competence
- Chen (2005) defines global communication competence as an innate individual trait that is not related to personal intellect or education.
- Global communication competence consists of four dimensions: global mindset, unfolding the self, mapping the culture, and aligning the interaction.
Global Mindset
- A global mindset involves being culturally sensitive, open, knowledgeable, critical, and holistic thinkers, and flexible.
- It forms a cycle of learning, unfolding the self, and developing behavioral skills for global interactions.
Unfolding the Self
- Unfolding the self refers to the ability to look for shared communication symbols and project the self into another person's mind.
- It comprises ceaseless purifying, continuous learning, cultivating sensitivity, developing creativity, and fostering empathy.
Components of Unfolding the Self
- Ceaseless purifying involves constantly liberating and purifying the self to achieve productive living in a globalizing society.
- Continuous learning creates superior individuals with a refined and elegant character.
- Cultivating sensitivity transforms individuals into excellent ones with harmonious actions and universal values.
- Developing creativity enables individuals to face the challenges of constant changes and complexities.
- Fostering empathy allows individuals to show deep concern for others' feelings and create a good standard for global citizens.
Test your knowledge of communication competence, including cognitive, affective, and behavioral abilities, and their application in various contexts.
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