Questions and Answers
What are the three basic methods of communication?
Written communication is a type of non-verbal communication.
False
Words are the most accurate and powerful tools to express and share _______________________.
ideas
What is the most significant advantage of oral communication?
Signup and view all the answers
Telephonic conversation is a type of written communication.
Signup and view all the answers
What is the primary purpose of verbal communication?
Signup and view all the answers
Match the following methods of communication with their descriptions:
Signup and view all the answers
What is the process of expressing information or ideas through spoken words called?
Signup and view all the answers
Speaking in a very soft voice always leads to effective communication.
Signup and view all the answers
What does 'Pace' refer to in oral communication?
Signup and view all the answers
If a speaker talks in a loud volume with someone sitting across the table, he may sound _______________________.
Signup and view all the answers
What is fluency in oral communication?
Signup and view all the answers
What is the importance of choosing the right words in oral communication?
Signup and view all the answers
Match the following factors that determine the effectiveness of oral communication with their descriptions:
Signup and view all the answers
What happens if a speaker talks too fast?
Signup and view all the answers
A conversation should be simple, _______________________, and to the point.
Signup and view all the answers
Study Notes
Communication Skills
- Communication is a learnable skill that can improve the quality of life.
- It involves exchanging ideas, opinions, or information among people.
Methods of Communication
- There are three basic methods of communication: Verbal, Non-verbal, and Visual.
Verbal Communication
- Verbal Communication involves using words to deliver a message.
- There are two primary forms of verbal communication: Oral and Written.
Oral Communication
- Oral Communication is the process of expressing information through spoken words.
- It's a more natural form of communication than written form.
- Advantages of oral communication: provides immediate feedback and clarification, is time-saving, and lends a personal touch.
- Examples: telephonic conversation, video-conferencing, voice mails, general conversation, speeches, meetings, seminars, group discussions, etc.
Factors of Effective Oral Communication
- Pace: speaking at a moderate speed to ensure the receiver can absorb the message correctly.
- Clarity in Pronunciation: speaking words clearly and correctly.
- Volume/Pitch: maintaining a balanced tone to avoid dominating or appearing shy.
- Choice of Words: selecting appropriate words to communicate the intended meaning clearly.
- Fluency: speaking with ease and accuracy in a language to keep the receiver engaged.
- Length of Communication: keeping the conversation simple, short, and to the point.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn about the importance of communication, its various methods, and how to improve communication skills. Understand verbal, non-verbal, and visual communication, and its advantages and disadvantages.