Questions and Answers
What are the three basic methods of communication?
Written communication is a type of non-verbal communication.
False
Words are the most accurate and powerful tools to express and share _______________________.
ideas
What is the most significant advantage of oral communication?
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Telephonic conversation is a type of written communication.
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What is the primary purpose of verbal communication?
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Match the following methods of communication with their descriptions:
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What is the process of expressing information or ideas through spoken words called?
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Speaking in a very soft voice always leads to effective communication.
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What does 'Pace' refer to in oral communication?
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If a speaker talks in a loud volume with someone sitting across the table, he may sound _______________________.
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What is fluency in oral communication?
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What is the importance of choosing the right words in oral communication?
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Match the following factors that determine the effectiveness of oral communication with their descriptions:
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What happens if a speaker talks too fast?
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A conversation should be simple, _______________________, and to the point.
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Study Notes
Communication Skills
- Communication is a learnable skill that can improve the quality of life.
- It involves exchanging ideas, opinions, or information among people.
Methods of Communication
- There are three basic methods of communication: Verbal, Non-verbal, and Visual.
Verbal Communication
- Verbal Communication involves using words to deliver a message.
- There are two primary forms of verbal communication: Oral and Written.
Oral Communication
- Oral Communication is the process of expressing information through spoken words.
- It's a more natural form of communication than written form.
- Advantages of oral communication: provides immediate feedback and clarification, is time-saving, and lends a personal touch.
- Examples: telephonic conversation, video-conferencing, voice mails, general conversation, speeches, meetings, seminars, group discussions, etc.
Factors of Effective Oral Communication
- Pace: speaking at a moderate speed to ensure the receiver can absorb the message correctly.
- Clarity in Pronunciation: speaking words clearly and correctly.
- Volume/Pitch: maintaining a balanced tone to avoid dominating or appearing shy.
- Choice of Words: selecting appropriate words to communicate the intended meaning clearly.
- Fluency: speaking with ease and accuracy in a language to keep the receiver engaged.
- Length of Communication: keeping the conversation simple, short, and to the point.
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Description
Learn about the importance of communication, its various methods, and how to improve communication skills. Understand verbal, non-verbal, and visual communication, and its advantages and disadvantages.
