Communication Chapter 15: Persuasion

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Questions and Answers

Define the term 'perception' as it relates to communication?

Perception is the process of being aware of and understanding the world around us. It involves receiving and interpreting sensory information to form impressions and judgments about people, situations, and contexts.

The 'Filter Bubble' refers to selectively exposing oneself to information that aligns with their existing beliefs.

True

What is the purpose of 'schemas' in communication?

Schemas are mental structures that help us organize and interpret information based on past experiences. They provide a framework for understanding new situations and responding to stimuli in a consistent manner.

Describe the 'Forming Stage' in group development.

The Forming Stage is the initial phase where individuals come together and are characterized by uncertainty and dependence. Members try to understand their roles, establish boundaries, and develop a sense of belonging within the group. Signup and view all the answers

Which of these roles is NOT considered a common small group member role?

Evaluator Signup and view all the answers

What are the two main categories of cultural value dimensions?

Individualistic and Collectivist Signup and view all the answers

Which of the following is NOT considered a conflict management technique?

Validating Signup and view all the answers

What is the key difference between 'hearing' and 'listening'?

Hearing is a passive process involving the physical reception of sound waves by the ear, while listening is an active process that involves attending to, understanding, and interpreting messages received through sound or text. Signup and view all the answers

What is the common acronym used to describe the key components of effective listening?

The common acronym for effective listening is HURIER, which stands for Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding. Signup and view all the answers

Define the concept of 'social attraction.'

Social attraction refers to the degree to which we find someone's personality, actions, and overall character appealing, making us want to interact with them and potentially form a relationship. Signup and view all the answers

What is the primary premise of Social Exchange Theory?

Social Exchange Theory posits that relationships are formed and maintained based on a cost-benefit analysis. Individuals weigh the potential rewards and sacrifices associated with a relationship to determine whether it is worth pursuing. Signup and view all the answers

Explain the process of 'self-disclosure' within Social Penetration Theory.

Self-disclosure is a gradual process of revealing personal information to another person. It involves peeling back layers of oneself, starting with superficial information and gradually revealing deeper, more intimate aspects of one's personality and experiences. Signup and view all the answers

Which of the following is NOT considered a turning point in a relationship?

Social Network Signup and view all the answers

What is the role of relational dialectics in understanding relationship dynamics?

Relational dialectics theory recognizes the inherent tensions and contradictions that exist within relationships. It highlights the interplay of opposing forces, such as autonomy versus connection, predictability versus novelty, and openness versus closeness, shaping how individuals navigate their relationships. Signup and view all the answers

What are the three stages of workplace socialization?

The three stages of workplace socialization are: 1) Anticipatory Stage, where individuals form expectations and early impressions about the workplace before joining; 2) Assimilation Stage, where newcomers learn the values, norms, and expectations of the organization; and 3) Exit State, where individuals transition out of the workplace, potentially leaving with a sense of closure or ambiguity. Signup and view all the answers

Study Notes

Chapter 15: Persuasion

Persuasion aims to influence an audience's opinion.
Types of persuasive speeches include questions of policy, value, and fact.
Argument types include example, analogy, definition, and relationship.
Monroe's Motivated Sequence includes attention, need, satisfaction, visualization, and action.

Chapter 5: Hearing vs. Listening

Hearing involves sound waves received by the ear/brain.
Listening is the process of receiving and understanding messages (from words or text).
Listening types include: discriminate, critical, comprehensive, appreciative, and empathetic.
HURIER is a model for listening that includes hearing, understanding, remembering, interpreting, evaluating, and responding.

Chapter 2: Perception & Perceptual Bias

Perception is the process of understanding the world.
Perceptual biases include selective attention and exposure (focusing on similar beliefs, values, and ideas).
Selective perception and memory involve filtering information to fit existing needs and expectations.
Schemas are mental structures from past experiences that help respond to stimuli.
Prototypes, stereotypes, interpersonal constructs, and scripts are types of schemas.
Self-concept is a general perception of oneself.

Chapter 8: Small Group Communication

Small groups consist of 3 or more people working interdependently.
Group development stages include forming, norming, storming, performing, and adjourning.
Small group roles include initiator, information-giver, orienter, and recorder.

Chapter 6: Culture & Diversity

Cultures have rules, traditions, common practices, & rituals.
Cultural characteristics include context (high or low), values (individualistic or collectivist), power distance, and uncertainty avoidance.
Masculinity vs. femininity and long-term vs. short-term orientation represent cultural value dimensions.
Cultural competence and perception checking are essential for diversity.
Barriers to communication can occur due to diverse characteristics.

Chapter 7: Interpersonal Communication

Interpersonal communication is a process where two or more people interact and exchange messages.
Relationship formation is influenced by physical (attractiveness) and social attraction (actions, personality).
Social exchange theory suggests relationships are based on cost-benefit comparisons.
Social penetration theory describes how relationships progress through layers of self-disclosure.
Personal perspectives and turning points affect relationships. This includes imagined trajectories being accelerated or arrested, intermediate, or prolonged changes in a relationship.
Relational cultures and climate influence communication interactions (dialectics of autonomy/connectedness and novelty/predictability and openness/closedness).

Chapter 9: Organizational Communication

Organizational communication involves members developing, maintaining, and modifying practices.
Communication networks (formal and informal) and channels (face-to-face, written, mediated, mass media) transmit messages.
Workplace culture influences employee behaviors, thinking, and actions with various artifacts, assumptions, and values.
Workplace socialization, through stages (anticipatory, assimilation, and exit), guides new employees towards adapting to workplace norms and expectations.

Chapter 10: New Media

New media enables personalized and interactive communication.
New media includes technological interfaces that allow users to communicate and interact. This includes characteristics like being interactive, personalized, creative, flexible and always evolving.

Theory of Self-Presentation

Self-identity is a developed attribute, not inherent.
Methods of presenting identity online include screen names, email, blogs, personal profiles, social media, and self-disclosure.

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Description

Explore the art of persuasion with this quiz on Chapter 15. Learn about different types of persuasive speeches, argument types, and Monroe's Motivated Sequence. Test your understanding of how persuasion influences audience opinions.