Communication Chapter 1

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Questions and Answers

What is the rule of 7 plus/minus 2 concerning working memory?

  • People can hold 5 to 9 items in their working memory. (correct)
  • People can hold 3 to 7 items in their working memory.
  • People can remember only one item effectively at a time.
  • People can hold 10 to 12 items in their working memory.

Why is chunking information beneficial in a business setting?

  • It allows individuals to remember more than the average capacity.
  • It maximizes the amount of text that can be used in presentations.
  • It reduces the total amount of information presented.
  • It simplifies complex data for easier understanding. (correct)

Which knowledge is essential for becoming a critical consumer of media?

  • Memorizing the history of all media formats.
  • Recognizing different media forms and their societal impact. (correct)
  • Understanding how communication can affect economic decisions.
  • Focusing solely on the technical aspects of media production.

What should a communication professional prioritize in workplace communication?

<p>Understanding unique qualities and effective communication requirements. (B)</p> Signup and view all the answers

Which aspect is important to understand for effective storytelling in communication?

<p>Recognizing various storytelling structures. (C)</p> Signup and view all the answers

What is defined as the process by which a sender encodes a message to be transmitted to a receiver?

<p>Communication (B)</p> Signup and view all the answers

Which term describes the ability to effectively use communication technology?

<p>Digital literacy (D)</p> Signup and view all the answers

What is the significance of Dennis Diderot in the context of written culture?

<p>He advanced mass printing for knowledge dissemination (C)</p> Signup and view all the answers

Which of the following best describes interpersonal communication?

<p>Exchanging information among two or more people (C)</p> Signup and view all the answers

What are the three steps involved in the perception process?

<p>Selection, categorization, and interpretation (B)</p> Signup and view all the answers

What is netiquette?

<p>Polite behavior on the internet (C)</p> Signup and view all the answers

What distinguishes oral culture from written culture?

<p>Oral culture is passed down verbally (C)</p> Signup and view all the answers

What is a turn construction unit in the context of communication?

<p>A unit of speech recognized by a listener from a speaker (B)</p> Signup and view all the answers

Which of the following best describes the concept of copyright?

<p>Author's exclusive right to distribute their work (B)</p> Signup and view all the answers

Why is understanding the effects of different mediums on communication significant?

<p>Different mediums can alter the message's meaning (C)</p> Signup and view all the answers

How does the domain of speech affect communication?

<p>It influences the speaker’s representation of their message (B)</p> Signup and view all the answers

What is meant by participatory culture?

<p>Engagement of fans in creating popular culture (A)</p> Signup and view all the answers

What is a global village?

<p>The idea of being part of a global community (B)</p> Signup and view all the answers

Which of the following best describes hard news?

<p>It answers the who, what, when, where, and why of a story. (A)</p> Signup and view all the answers

Which of the following is a way governments control speech?

<p>Through the regulation of media access (A)</p> Signup and view all the answers

What did Aristotle believe about ethical behavior?

<p>It is based on finding balance between extremes (C)</p> Signup and view all the answers

What is the primary focus of soft news articles?

<p>Expressing opinions and individual perspectives. (C)</p> Signup and view all the answers

Why are archetypes significant in storytelling?

<p>They represent fundamental human experiences. (B)</p> Signup and view all the answers

Which of the following statements best characterizes the impact of TV as a medium?

<p>It has become the most powerful communication medium in history (C)</p> Signup and view all the answers

What role does aesthetics play in communications mediums?

<p>It helps to create a more immersive audience experience. (A)</p> Signup and view all the answers

According to William Labov, what is the main goal of a narrative?

<p>To provide a chronological account of events. (B)</p> Signup and view all the answers

What distinguishes media types in storytelling?

<p>Certain media are better suited for specific narratives. (C)</p> Signup and view all the answers

What aspect does medium aesthetics seek to establish?

<p>Criteria for determining quality in a genre or format. (C)</p> Signup and view all the answers

How did Facebook impact internet communication?

<p>It revolutionized the way people interacted online. (B)</p> Signup and view all the answers

What does the term synaesthesis refer to in the context of understanding aesthetics?

<p>The merging of senses to perceive the world (A)</p> Signup and view all the answers

Which of the following best describes the primary objective of high culture?

<p>To express and provide insight into the human condition (C)</p> Signup and view all the answers

Why is clarity essential in business communication?

<p>To minimize errors and promote precision (C)</p> Signup and view all the answers

What principle does the Goldilocks rule emphasize in business communication?

<p>Balancing the amount of information to meet communication goals (B)</p> Signup and view all the answers

What is a key benefit of understanding audience needs in business communication?

<p>To meet organizational goals successfully (C)</p> Signup and view all the answers

Who is Alexander Baumgarten and what is his significance in the field of aesthetics?

<p>A German philosopher who revolutionized the understanding of aesthetics (C)</p> Signup and view all the answers

What do design principles accomplish in media content creation?

<p>They guide the development of effective media formats (A)</p> Signup and view all the answers

Which statement accurately contrasts high culture and mass culture?

<p>Mass culture aims at large audiences for profit, whereas high culture seeks to offer profound insights. (D)</p> Signup and view all the answers

What is the primary distinction between fame and celebrity?

<p>Fame refers to widespread recognition of character, while celebrity involves a possibly inaccurate public image. (C)</p> Signup and view all the answers

How has social media impacted celebrity culture?

<p>It has facilitated easier access to gaining a following and achieving fame. (D)</p> Signup and view all the answers

What does Metcalfe's law state about network value?

<p>The value of a network increases exponentially as more users join. (B)</p> Signup and view all the answers

What is meant by 'convergence' in the context of communication technology?

<p>The ability to produce, transmit, and receive media through the same technologies. (C)</p> Signup and view all the answers

Why is the Digital Divide significant?

<p>It highlights disparities in access to important technologies among communities. (B)</p> Signup and view all the answers

What does the term 'mass celebrity' refer to, exemplified by Susan Boyle?

<p>A person who becomes famous abruptly, often through viral platforms. (C)</p> Signup and view all the answers

What was one effect of the invention of moveable type on communication?

<p>It enabled faster and cheaper printing of literature. (C)</p> Signup and view all the answers

Which stage of the five stages of adoption refers to individuals who are skeptical about new technology?

<p>Laggards (A)</p> Signup and view all the answers

Flashcards

Interpersonal Communication

The process of exchanging information, ideas and feelings between two or more people, whether through spoken words or non-verbal cues.

Medium

The technology used to relay messages. It is a vital part of communication.

Digital Literacy

The ability to use and understand information on the internet and other digital platforms effectively.

Oral Culture

A culture where information is passed down through oral traditions and stories.

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Written Culture

A culture where information is shared through written texts, like books and articles.

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Perception Process

The process of how people receive, categorize, and interpret messages from other people.

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Turn Construction Unit

A complete unit of speech that a listener understands as a speaker's finished thought.

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Dennis Diderot

French philosopher who captured the knowledge of the Enlightenment in writing.

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Celebrity

A state where a public image is created, not always reflecting reality.

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Fame

The widespread recognition of an individual's achievements or character.

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Digital Divide

The gap between those with access to technology and those without.

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Metcalfe's Law

The idea that the value of a network grows exponentially with each new user.

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Convergence

The ability to create, transmit, and receive all types of media using the same technology.

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Stages of Adoption

The stages of adoption for communication technologies.

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Moveable Type

The invention of movable type revolutionized printing, making it faster and cheaper.

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Open Access Communication

Open access to communication networks changed the definition of fame and celebrity.

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Controlling Speech

Controlling speech means limiting what can be said, who can say it, and how it can be shared.

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Netiquette

Netiquette refers to the rules of polite and respectful behavior when communicating online.

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Copyright

The right of authors to control how their work is used and distributed.

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Domain of Speech

The domain of communication refers to the context in which speech takes place, whether it's public or private.

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Global Village

The idea that people can connect and see themselves as part of a larger global community.

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Ethnic Press

Ethnic press communicates the experiences and perspectives of specific ethnic groups to a wider audience.

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Participatory Culture

Participatory culture refers to the active involvement of fans in creating and sharing content related to popular culture.

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TV's Influence

Television has become the dominant medium for communication and information sharing.

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Media suitability

The way in which media forms are best suited to tell different stories; certain types of media are better at conveying specific messages.

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Archetypes

Representations deeply rooted in human consciousness that appear repeatedly across cultures and media.

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Factors influencing storytelling

The combination of story content, communication channel, technology, and industry conventions that influence storytelling.

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Hard news

The core of journalism, focused on delivering factual information about events, including who, what, when, where, why, and how.

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Soft news

Opinion-based articles that express individual perspectives and engage with audiences on a more subjective level.

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Narrative in communication

A narrative is a sequence of events told in chronological order with a clear goal or message.

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Aesthetics in media

The study of beauty and its principles, important in shaping communicative media to engage audiences.

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Medium Aesthetics

The effort to create guidelines for what constitutes high-quality work within a specific genre or format.

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Aesthetics

The study of how people experience and understand beauty in art, design, and the world around them.

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Synaesthesis

A sensory experience where the senses blend together, like perceiving colors as sounds.

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Mass Culture

Cultural objects and activities meant for widespread consumption and intended to generate profit.

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High Culture

Cultural objects and activities created for the elite, typically with a focus on intellectual and artistic values.

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Design principles

Guidelines that help designers create effective and compelling communication.

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Audience-centered communication

Focus on the needs and characteristics of the intended audience to create the most impactful message.

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Clarity in communication

Clear and concise messages that minimize confusion and promote understanding.

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The Goldilocks Rule

The idea that business messages should contain the right amount of information - not too much or too little.

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The Rule of 7 Plus/Minus 2

The concept that people can only hold a limited amount of information in their short-term memory at any one time, typically 5 to 9 items. This is important to understand in communication to ensure information is chunked effectively.

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Critical Media Consumer & Communication Professional

An essential question for becoming a critical media consumer and communication professional: what knowledge is needed to understand how different media forms achieve diverse outcomes and what are the ethical and legal considerations in the communication process?

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Chunking

The process of dividing information into smaller, manageable units to enhance comprehension and retention. It helps overcome limitations of the working memory.

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Business Communication

The unique qualities of communication within a professional setting, emphasizing clarity, effectiveness, and specific techniques for conveying information in a business context.

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Storytelling Structures

The study of how storytelling structures, conventions, and techniques shape narratives and influence audiences, across mediums like film, literature, and advertising.

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Study Notes

Chapter 1

  • Essential Question: Why is the study of communication significant now?
  • Fact 1: A medium is an intervening technology facilitating communication/human expression. Understanding how mediums affect messages is crucial.
  • Fact 2: Interpersonal communication involves exchanging information, ideas, and feelings verbally or nonverbally between two or more people. It's used extensively daily.
  • Fact 3: Digital literacy is the ability to use communication technology proficiently, accessing and understanding information on digital platforms. This is vital with advancing technology and internet use.
  • Fact 4: Communication is the encoding of a message by a sender, transmitted through a medium, and decoded by a receiver. This is used daily and essential for life.
  • Concept: Oral culture vs. written culture: Oral culture is passed down verbally; written culture, with written records, is important because it was a significant shift in communication.
  • Person: Dennis Diderot, a French philosopher, attempted to capture knowledge of the Enlightenment in writing, and this was a crucial step in the development of written culture, enabled by mass printing.

Chapter 2

  • Essential Question: What is the structure of unmediated face-to-face communication, and what skills are needed?
  • Fact 1: Perception is a three-step process: selection, categorization, and interpretation. This is vital in how people interpret messages from others.
  • Fact 2: A turn construction unit is a complete unit of speech recognizable by a listener. These cues drive interpersonal conversations.

Chapter 3

  • Essential Question: What frameworks do people use to understand communication's impact?
  • Fact 1: Judicial rhetoric is used to determine truth/falsity of past events, often used for public persuasion
  • Fact 2: Hegemony is when a societal group gains control over another by making social relationships seem equitable; this can be related to media and culture.
  • Fact 3: Ceremonial rhetoric deals with praise or blame in present situations. It's vital for developing and clarifying ideas.
  • Fact 4: Deliberative rhetoric determines if a future action should be undertaken.
  • Concept: "Magic bullet" / "hypodermic needle" theory: Explains the idea that media injects messages into viewers, leading to immediate and anticipated/unanticipated effects.
  • Person: Elihu Katz: researched and determined that the media does not affect everyone directly, rather the media impacts certain groups of people.

Chapter 4

  • Essential Question: What are the key ethical and legal rules shaping communication?
  • Fact 1: Restrictions on speech depend on domain (public, private), type (expressive, political, commercial).
  • Fact 2: Netiquette is important online behavior.
  • Fact 3: Two domains of speech exist: public and private. The domain affects how the speakers delivers the message.
  • Fact 4: Copyright is authors' exclusive rights to distribute works.
  • Concept: Controlling Speech: Controlling speech can involve controlling content, access, audience, and who speaks.

Chapter 5

  • Essential Question: Role of communication in forming social identities?
  • Fact 1: Ethnic press communicates experiences within ethnic groups to outsiders.
  • Fact 2: A global village is the idea of a worldwide community.
  • Fact 3: Participatory culture involves audience engagement in the creation of popular culture.
  • Fact 4: Television became the most powerful medium due to its popularity in communication.
  • Concept: Social identities represent group identification, impacting how individuals perceive themselves and connect with others; this includes communities.
  • Concept: Communities are imagined, with a sense of belonging to a place or shared experience.

Chapter 6

  • Essential Question: What is the media's role in politics and the United States?
  • Fact 1: Political speech is crucial for self-governance.
  • Fact 2: Technology has significantly changed campaigning and governing.
  • Fact 3: Political advertising is a powerful form of political communication, but it also increases the costs of campaigns.
  • Fact 4: The Federal Communications Commission (FCC) regulates electronic media, including television and the internet.
  • Concept: Negative advertising: This is advertising that aims to damage the reputation of an opponent, rather than directly supporting a candidate.
  • Concept: Open and free communication is crucial for democracy.

Chapter 7

  • Essential Question: Relationship between communication and economic practices?
  • Fact 1: The marketplace relies on the timely and accurate exchange of information.
  • Fact 2: Commodities are items that can be exchanged for money.

Chapter 8

  • Essential Question: What is the nature of celebrity and its relationship to media?
  • Fact 1: The development of mass celebrity was influenced by advancements in technology, such as the steam engine, telegraph, and the rise of photography.
  • Fact 2: Modern media, like the press and the radio, brought celebrities closer to the public.
  • Fact 3: Celebrity culture has been affected by open access to communication media, making fame more accessible.
  • Concept: Fame vs. celebrity: Fame is defined by reaching a broad audience with significant achievement or character whereas celebrity is public image creation that may not necessarily be true.

Chapter 9

  • Essential Question: How have technological changes shaped mass communication and types of content?
  • Fact 1: Movable type/printing press allowed faster and cheaper printing.
  • Fact 2: Convergence allows various media to be consumed from a single platform.
  • Fact 3: Technology adoption has five stages (innovators, early adopters, early majority, late majority, laggards).
  • Fact 4: Metcalfe's law: Network value increases exponentially with more users.
  • Concept: Digital Divide: Communities/people have unequal access to technology.

Chapter 10

  • Essential Question: Defining common forms and genres of media; why are differences significant?
  • Fact 1: Different media are better suited to certain stories.
  • Fact 2: Archetypes are universal story representations.
  • Fact 3: Story success is connected to content, communication channel, and conventional use.
  • Fact 4: Narrative and storytelling are essential for understanding ourselves and others.
  • Concept: Hard vs. soft news: Hard news is factual reporting, whereas soft news is opinions and perspectives.

Chapter 11

  • Essential Question: What principles/processes guide the development/evaluation of mediated content?
  • Fact 1: Aesthetics deals with beauty, value, style, and worth.
  • Fact 2: Medium aesthetics determine what constitutes good work in a specific genre or format.
  • Fact 3: Synaesthesis describes how senses combine to form experiences of the world.
  • Fact 4: Design principles guide the development of media content.

Chapter 12

  • Essential Question: Defining the characteristics and needs of business communication.
  • Fact 1: Audience focus is key for effective business communication.
  • Fact 2: Clarity is essential in business communication.

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