Communication Channels Overview

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Questions and Answers

What primarily influences the receiver's perception of a communication channel's credibility?

Message complexity

Sender's knowledge level

Expertness and trustworthiness of the channel (correct)

Sender's enthusiasm

Which factor does NOT affect the sender and receiver in a communication process?

Communication skills

Socio-cultural system

Attitude

Message length (correct)

What is an example of channel feedback?

Body language during a phone call

Availability of print media

Written responses to an email (correct)

Sender's clarity in message

Which of the following defines channel involvement?

Participation of the senses in receiving information Signup and view all the answers

What does channel availability refer to?

The extent and frequency of the availability of a channel for use Signup and view all the answers

Which channel possesses the ability to preserve and carry a message?

Print media Signup and view all the answers

Which of the following is included in the message content?

Nonverbal behavior beyond words Signup and view all the answers

What factor is crucial for both sender and receiver in effective communication?

Receiver's previous knowledge Signup and view all the answers

What percentage of communication is nonverbal?

93% Signup and view all the answers

Which type of communication does proxemics relate to?

Distance communication Signup and view all the answers

What do different cultures experience in terms of proxemics?

Different comfort levels of distance Signup and view all the answers

What factor is related to how men and women typically occupy space?

Gender differences Signup and view all the answers

What is the role of nonverbal communication in interpersonal interactions?

It expresses true feelings and intentions. Signup and view all the answers

Which of the following percentages represents the contribution of voice tone and modulation to communication?

55% Signup and view all the answers

What happens to children's need for space as they age?

They require more space as they become less dependent. Signup and view all the answers

Which aspect of communication do the classifications of communication by Knapp focus on?

The combination of verbal and nonverbal interactions Signup and view all the answers

What aspect does true listening emphasize according to the content?

Treating the other person as royalty Signup and view all the answers

Which of the following reflects a full-body experience in listening?

Engaging all senses, including body language Signup and view all the answers

What does the term 'decoding' refer to in the context of communication?

The interpretation of the speaker's message by the receiver Signup and view all the answers

What is a key factor in the process of delivering a message?

The delivery medium chosen Signup and view all the answers

How do we physiologically engage in listening?

By utilizing both hearing and sight Signup and view all the answers

What role does balance play in listening?

It enhances the richness and power of listening. Signup and view all the answers

Which of the following best describes the channel in communication?

The means through which a message is conveyed Signup and view all the answers

What misconception about listening is addressed in the content?

Only hearing is involved in the process. Signup and view all the answers

What does the physical context of communication primarily refer to?

The size, layout, colors, and lighting of a space Signup and view all the answers

Which of the following describes a semantic barrier in communication?

Disparities in individual beliefs and experiences Signup and view all the answers

How does Charles E. Osgood characterize communication?

As a dynamic process with interactive relationships Signup and view all the answers

What is denotative meaning in the context of communication?

The literal meaning of the message Signup and view all the answers

Which emotional factor can impact the effectiveness of communication?

Feelings of stress or anxiety of the individuals Signup and view all the answers

What is the primary focus of Shannon's mathematical theory of communication?

The engineering problem of signal transmission Signup and view all the answers

Which element does not play a role in the linear transmission model of communication?

Feedback Signup and view all the answers

In Laswell's Model of Communication, what does the '5 W's approach' emphasize?

Identifying the source, message, recipient, channel, and effect Signup and view all the answers

What is typically represented by the small unlabeled box in the diagram of the linear communication model?

The physical channel of communication Signup and view all the answers

How does the concept of 'noise' affect communication in the linear model?

It interferes with the communication process. Signup and view all the answers

What was Shannon's stance regarding the generalization of his theory?

He discouraged generalization to avoid misconceptions. Signup and view all the answers

What aspect of communication was Laswell's Model primarily concerned with?

Mass communication and propaganda Signup and view all the answers

Which of the following best describes the nature of the communication process in the linear model?

Linear with no feedback involved Signup and view all the answers

What effect does communication have according to Laswell's Model?

It produces observable changes in the receiver. Signup and view all the answers

Who were the primary contributors to the ideas discussed in Shannon’s mathematical theory?

Mathematicians and engineers Signup and view all the answers

Study Notes

Channel Credibility

The receiver's perception of the expertness and trustworthiness of the channel affects how they receive the message.
Examples of channels include print media and television.

Channel Feedback

Feedback is most apparent in face-to-face communication where feelings are easily conveyed.
Channel feedback refers to how the communication channel responds to the receiver.

Channel Involvement

This refers to the participation of the senses in receiving information from a communication channel.
For example, face-to-face communication involves multiple senses.

Channel Availability

This refers to the extent and frequency of a channel's availability to a given audience.
For instance, some areas may lack access to television or print media.

Channel Permanency

This refers to the channel's ability to preserve and carry the message.
Print media is an example of a channel with high permanency.

Communication

Communication is a complex process that requires both sender and receiver to understand the codes being used.
Each individual should possess a similar "code book" for effective communication.

Nonverbal Communication

Nonverbal communication is crucial as it's a natural, unconscious language expressing true feelings and intentions.
It involves intentional or unintentional manipulation of actions and expectations to express experiences, feelings, and attitudes.

Listening

Listening is a full-body experience involving ears, eyes, and emotional engagement.
It's a balanced, complex, and subtle process that involves both physiological and emotional aspects.
Effective listening involves the balance of body and mind, creating richness and power in communication.

Channel

The channel is the medium or means through which the encoded message is conveyed.
It can be personal (action or speaking) or non-personal (messages like email, newspaper, TV, text).

Decoding

Decoding is the process of interpreting the encoded message by the receiver.
Miscommunication can occur during decoding.

Shannon & Weaver’s Model of Communication

This model focuses on the transmission of information and aims to solve the problem of noise within the communication channel.
It represents a linear flow of information from sender to receiver, with the channel as the physical medium.
The model primarily addresses engineering problems in signal transmission, not the semantic aspects of communication.

Laswell’s Model of Communication

This model emphasizes the effect of the sender's message on the receiver.
It considers the five W's: who says what to whom through which channel with what effect.
The model focuses on mass communication and propaganda, highlighting the impact of communication.
It emphasizes the purpose behind each message, creating the concept of communication effect.

Charles E. Osgood's Model of Communication

Communication is seen as a dynamic process with a healthy interactive relationship between sender and receiver.
This model introduces the concept of semantic barriers, which are influenced by individual beliefs, experience, and values.
It also emphasizes the role of individual and group experiences in interpreting messages.

Denotative Meaning

This refers to the literal meaning of the message, independent of personal interpretations or associations.

Nonverbal Communication Handout

The handout is recommended for further study on nonverbal communication.

Edward T. Hall’s 4 Levels of Distance

Intimate: 0-18 inches.
Personal: 1.5-4 feet.
Social: 4-12 feet.
Public: 12 feet or more.
Each distance level is associated with different types of communication and social interactions.

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Description

Explore the essential aspects of communication channels, focusing on credibility, feedback, involvement, availability, and permanency. Understand how these components influence the effectiveness of message delivery across different mediums like print media and television.