Communication Basics

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Questions and Answers

What is the primary purpose of effective communication?

  • Sharing feelings
  • Entertainment
  • Mutual benefit and understanding (correct)
  • Persuasion

Which element of communication is responsible for the reaction of the receiver?

  • Feedback (correct)
  • Sender
  • Message
  • Receiver

What type of communication does the story of the Prodigal Son exemplify?

  • Ineffective communication
  • External communication
  • Internal communication (correct)
  • Effective communication

What is the role of the listener in effective communication?

<p>To summarize what they heard (D)</p> Signup and view all the answers

Which biblical character's conversation with Jesus Christ exemplifies external communication?

<p>The Samaritan woman (A), Zacchaeus (B), Nicodemus (D)</p> Signup and view all the answers

What is a requirement for the speaker in effective communication?

<p>To show interest in the listener (C)</p> Signup and view all the answers

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Study Notes

Definition of Communication

  • Communication is the process of sending and receiving information, feelings, and ideas between individuals for mutual benefit.
  • Effective communication occurs when both parties send and receive messages clearly.

Purpose of Communication

  • Providing information
  • Sharing feelings
  • Persuasion
  • Motivating others
  • Entertainment

Elements of Communication

  • Sender/Speaker: the person providing information
  • Receiver/Listener: the person receiving the message
  • Message: the information being transferred
  • Feedback: the receiver's reaction

Examples of Communication from the Bible

  • Internal communication: The Prodigal Son's internal dialogue (Luke 15:17-19)
  • External communication: Jesus Christ's conversations with the Samaritan woman, Zacchaeus, Nicodemus, and others

General Requirements of Effective Communication

Speaker

  • Show interest in the listener
  • Use language that is understandable and appreciated by the listener
  • Consider the listener's feelings
  • Choose the right time and place to speak
  • Understand the listener's nature

Listener

  • Show interest in what they hear
  • Summarize what they heard
  • Assure the speaker that they are understood
  • Avoid giving opinions until the speaker has finished
  • Avoid distractions (e.g., using a cell phone)
  • Avoid interrupting

Obstacles of Communication

  • Lack of interest in the other person
  • Inconsistent body language
  • Prejudice and assumptions
  • Different goals between the speaker and listener
  • Unfamiliar language
  • Personal differences (e.g., thinking or culture)
  • Lack of trust
  • Disinterest of either party

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