Communication Basics

Definition of Communication

• Communication is the process of sending and receiving information, feelings, and ideas between individuals for mutual benefit.
• Effective communication occurs when both parties send and receive messages clearly.

Purpose of Communication

• Providing information
• Sharing feelings
• Persuasion
• Motivating others
• Entertainment

Elements of Communication

• Sender/Speaker: the person providing information
• Receiver/Listener: the person receiving the message
• Message: the information being transferred
• Feedback: the receiver's reaction

Examples of Communication from the Bible

• Internal communication: The Prodigal Son's internal dialogue (Luke 15:17-19)
• External communication: Jesus Christ's conversations with the Samaritan woman, Zacchaeus, Nicodemus, and others

General Requirements of Effective Communication

Speaker

• Show interest in the listener
• Use language that is understandable and appreciated by the listener
• Consider the listener's feelings
• Choose the right time and place to speak
• Understand the listener's nature

Listener

• Show interest in what they hear
• Summarize what they heard
• Assure the speaker that they are understood
• Avoid giving opinions until the speaker has finished
• Avoid distractions (e.g., using a cell phone)
• Avoid interrupting

Obstacles of Communication

• Lack of interest in the other person
• Inconsistent body language
• Prejudice and assumptions
• Different goals between the speaker and listener
• Unfamiliar language
• Personal differences (e.g., thinking or culture)
• Lack of trust
• Disinterest of either party