Podcast
Questions and Answers
Which of the following is NOT a reason why clear and persuasive communication is important for public safety supervisors and managers?
Which of the following is NOT a reason why clear and persuasive communication is important for public safety supervisors and managers?
- Their reports may be reviewed by courts and lawyers
- Their first impression as a leader is based on their writing
- Their e-mails have a greater impact than reports or memoranda (correct)
- Their credibility depends on their spoken and written work
What is the main purpose of clear and concise writing for public safety supervisors and managers?
What is the main purpose of clear and concise writing for public safety supervisors and managers?
- To impress their colleagues and others
- To make a strong first impression as a leader (correct)
- To avoid grammatical and spelling errors
- To gain the trust of civil courts and juries
Why might a document riddled with grammatical or spelling errors affect the trustworthiness of the author's assessment or conclusions?
Why might a document riddled with grammatical or spelling errors affect the trustworthiness of the author's assessment or conclusions?
- The author's document may not be scrutinized by courts and lawyers
- The author's colleagues and others may view them negatively (correct)
- The author's e-mails may have a greater impact than reports or memoranda
- The author may not have strong leadership qualities
What is the importance of improving writing skills for police officers and firefighters?
What is the importance of improving writing skills for police officers and firefighters?
What does the author recommend for agency executives and individuals who want to command credibility through their speaking and writing?
What does the author recommend for agency executives and individuals who want to command credibility through their speaking and writing?
When is the ideal time to address writing skills for police officers and firefighters?
When is the ideal time to address writing skills for police officers and firefighters?
Why is it important to include those not involved in police work in providing feedback on oral communications and written product?
Why is it important to include those not involved in police work in providing feedback on oral communications and written product?
Which organization is mentioned as an example of a club that can help improve public speaking skills?
Which organization is mentioned as an example of a club that can help improve public speaking skills?
What is the advice given regarding the use of words in writing?
What is the advice given regarding the use of words in writing?
What is one benefit of properly outlining a document or paper?
What is one benefit of properly outlining a document or paper?
What is the importance of establishing a mentoring program in an organization?
What is the importance of establishing a mentoring program in an organization?
What is the benefit of using real examples and anecdotes in communication?
What is the benefit of using real examples and anecdotes in communication?
Which of the following is NOT a reason why good grammar and attention to detail are important for managers and executives?
Which of the following is NOT a reason why good grammar and attention to detail are important for managers and executives?
According to Hitendra Wadhwa, how did Abraham Lincoln use rhetoric effectively?
According to Hitendra Wadhwa, how did Abraham Lincoln use rhetoric effectively?
According to Bennis and Nanus, what is inseparable from effective leadership?
According to Bennis and Nanus, what is inseparable from effective leadership?
How did Abraham Lincoln practice public speaking as a young boy?
How did Abraham Lincoln practice public speaking as a young boy?
