Podcast
Questions and Answers
What is vital for personal and professional effectiveness?
What is vital for personal and professional effectiveness?
Communication
Which of the following refers to the expansion and integration of cultural, political, economic, and technological domains of countries?
Which of the following refers to the expansion and integration of cultural, political, economic, and technological domains of countries?
Globalization has made communication faster and easier.
Globalization has made communication faster and easier.
True
Which of the following is NOT mentioned as a social networking site?
Which of the following is NOT mentioned as a social networking site?
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What challenges arise from increased language contact due to globalization?
What challenges arise from increased language contact due to globalization?
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In non-verbal communication, Americans typically greet by shaking hands, while Japanese people _____ when they greet each other.
In non-verbal communication, Americans typically greet by shaking hands, while Japanese people _____ when they greet each other.
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Which of the following is NOT one of the core skills of an intercultural effective person?
Which of the following is NOT one of the core skills of an intercultural effective person?
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Match the following sexist language with their neutral alternatives:
Match the following sexist language with their neutral alternatives:
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Using jargons and technical terms is encouraged in multicultural communication.
Using jargons and technical terms is encouraged in multicultural communication.
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Study Notes
Communication and Globalization
- Effective communication is essential for personal and professional success, fostering strong relationships and enhancing teamwork.
- Globalization refers to the integration of cultural, political, economic, and technological aspects worldwide, illustrating countries' interdependence.
- Key examples of multinational companies: USA (General Electric, Chevron, Starbucks, McDonald's), Japan (Toyota, Honda), Philippines (Jollibee, Bench).
- Globalization facilitates faster information exchange and business transactions through online platforms like email and social networks.
Communicating Effectively in a Global Society
- Global interactions increase cultural and linguistic diversity, creating communication challenges.
- Multicultural environments in academia and the workforce require coexisting with diverse individuals from various backgrounds, religions, and ethnicities.
- Non-verbal cues (gestures, body language) complement verbal communication and differ across cultures (e.g., shaking hands in the USA vs. bowing in Japan).
Intercultural Communication Skills
- Intercultural communication encompasses exchanging messages across different cultures and languages.
- Key competencies in intercultural communication include:
- Expressing culturally sensitive thoughts and feelings.
- Engaging with local languages and cultures.
- Establishing shared understanding to prevent stereotypes and miscommunication.
- Developing language skills and using local expressions.
- Empathizing with local perspectives.
General Guidelines for Communicating in a Multicultural Context
- Avoid inappropriate or personal questions to maintain respect.
- Steer clear of stereotypes and maintain an open, flexible mindset.
- Limit the use of jargon, clichés, or technical terms that may alienate others.
- Practice active listening and patience when encountering differing viewpoints.
Gender-Biased Words or Sexist Language
- Utilize gender-neutral terms to promote fairness and avoid reinforcing stereotypes.
- Examples of gender-neutral alternatives to sexist terms include:
- Chairman → Chair/Chairperson
- Salesman → Salesperson
- Congressman → Legislator
- Spokesman → Spokesperson
- Foreman → Supervisor
- Stewardess → Flight Attendant
- Waitress → Server
- Policeman → Police Officer
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Description
Test your understanding of the key concepts in communication and globalization. This quiz focuses on how effective communication is essential in both personal and professional contexts and explores the impact of globalization on relationships and collaboration. Prepare to demonstrate your mastery of these vital competencies.
