Communicating with Older Adults
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Questions and Answers

What should you do to get the attention of a person with a hearing impairment?

  • Use a whistle or a loud noise
  • Call out the person's name loudly
  • Use a flashlight to signal the person
  • Touch the person gently, wave, or use another physical sign (correct)

    • Why is it important to face the person directly when speaking to them?

  • So they can see your facial expressions
  • So they can hear you better
  • So they can see your lips and facial expressions (correct)
  • So they can see your hand gestures

    • What should you avoid doing while speaking to someone with a hearing impairment?

  • Avoid using an interpreter
  • Avoid using written notes
  • Avoid chewing, eating, or smoking (correct)
  • Avoid making eye contact

    • Why is it important to involve the person in making decisions?

    <p>So they can be involved in making decisions that affect their life</p> Signup and view all the answers

    What should you do when using an interpreter?

    <p>Face the person being interpreted for</p> Signup and view all the answers

    How should you communicate with a person with a hearing impairment in an emergency situation?

    <p>Use a light or visual alert</p> Signup and view all the answers

    What is an important consideration when entering an older patient's space?

    <p>Asking permission to sit or move the furniture</p> Signup and view all the answers

    What is the ideal seating position when communicating with a patient?

    <p>Seated 3–6 feet apart with chairs positioned for eye-to-eye contact</p> Signup and view all the answers

    What is essential for good communication with older adults?

    <p>Learning to listen actively</p> Signup and view all the answers

    What should you do when communicating with a patient who uses a wheelchair?

    <p>Pull up a chair and position yourself at equal height</p> Signup and view all the answers

    What should you consider when communicating with patients with impaired vision?

    <p>Repositioning the chair to be within their field of vision</p> Signup and view all the answers

    Why might you use an interpreter when communicating with an older adult?

    <p>To communicate with patients who have a different primary language</p> Signup and view all the answers

    What is an important aspect of verbal communication strategies with older adults?

    <p>Using language and terminology familiar to the patient</p> Signup and view all the answers

    What is an important consideration when assisting individuals with hearing impairments?

    <p>Facing the patient directly and speaking clearly</p> Signup and view all the answers

    What is the primary purpose of minimizing distractions in the environment for individuals with dysarthria?

    <p>To improve understanding</p> Signup and view all the answers

    How can you best communicate with an individual who uses an AAC device?

    <p>Store the device in an accessible location</p> Signup and view all the answers

    What is the recommended tone of voice to use when communicating with an individual with dysarthria?

    <p>Normal tone</p> Signup and view all the answers

    Why is it essential to establish yes/no reliability with individuals who are non-verbal?

    <p>To develop a communication system</p> Signup and view all the answers

    When communicating with an individual with a visual impairment, what is the recommended way to enter the room?

    <p>Gently call out and identify yourself</p> Signup and view all the answers

    What is the purpose of describing the environment to an individual with a visual impairment?

    <p>To provide spatial awareness</p> Signup and view all the answers

    How can you show respect when communicating with an individual with dysarthria?

    <p>By allowing them to speak slowly and use simple sentences</p> Signup and view all the answers

    What is an essential aspect of cultural sensitivity when communicating with individuals with dysarthria?

    <p>Inviting and respecting their communication</p> Signup and view all the answers

    Study Notes

    Communicating with Older Adults and Individuals with Disabilities

    General Principles

    • Use a TDD phone or relay service to communicate with individuals who are deaf or hard of hearing.
    • Use an interpreter for conversations regarding healthcare decision-making.
    • Respect individuals by involving them in decision-making and providing time for responses.

    Environment

    • Ensure assistive devices, such as notepads and pens, are within reach.
    • Ensure emergency alarms have visual alerts.
    • Face the individual directly when speaking, ideally 3-6 feet apart.

    Communication Strategies

    • Use written notes to maximize understanding.
    • Avoid chewing, eating, or smoking while speaking.
    • Face the individual, not the interpreter, when communicating.

    Communicating with Older Adults

    • Position chairs to allow for eye-to-eye contact, 3-6 feet apart.
    • For individuals with impaired vision, reposition the chair within their field of vision.
    • Use language and terminology familiar to the patient.
    • Consider using an interpreter if necessary.

    Communicating with Individuals with Dysarthria

    • Remember that speech impairment is not related to intelligence.
    • Use age-appropriate language.
    • Make a note in the medical record if the individual uses an AAC device.

    Environment for Individuals with Dysarthria

    • Create a quiet environment with minimal distractions.
    • Face the individual for facial cues and gestures.

    Understanding Individuals with Dysarthria

    • Speak in a normal tone, as the individual can hear you.
    • Encourage the person to speak slowly and use simple sentences or single words.

    Communicating with Individuals with Visual Impairments

    • Gently call out to the individual when entering the room and identify yourself.
    • Stand where the individual can see you, if possible.
    • Minimize distractions and describe the environment and your actions.

    Communicating with Individuals who are Non-Verbal

    • Establish a system for yes/no communication, such as a picture board or eye blink.
    • Ask yes/no questions and allow time for the person to respond.
    • Confirm responses before acting.

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    Learn about effective communication strategies when interacting with older adults, including respectful gestures and positioning techniques.

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