Commercial Energy Industry Mindset Quiz
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Questions and Answers

Why is it important for both technicians and clerks to increase their commercial knowledge?

  • To make decisions on small purchases and ensure service level is met (correct)
  • To improve technical skills
  • To negotiate better salaries
  • To learn about different job roles in the company

    • What can basic commercial knowledge empower employees to do?

  • Perform advanced technical tasks
  • Focus solely on digital literacies
  • Handle external customer complaints only
  • Make decisions on small purchases and track expenses (correct)

    • How can employees deliver more value to SWA energy?

  • By increasing their social media presence
  • By attending more company meetings
  • By being efficient, proactive, and cost-effective (correct)
  • By focusing on personal projects

    • What does basic commercial knowledge enable employees to do in terms of expenses?

    <p>Ensure optimal expenses against planned budget</p> Signup and view all the answers

    How can employees contribute to streamlining processes at SWA energy?

    <p>By identifying and negotiating better for small purchases</p> Signup and view all the answers

    What can basic commercial knowledge empower SWA energy employees to do?

    <p>Make decisions on small purchases and ensure service level is met</p> Signup and view all the answers

    Why is it important for SWA energy employees to increase their commercial knowledge?

    <p>To be efficient, proactive, and cost-effective in streamlining processes</p> Signup and view all the answers

    What value can employees deliver to SWA energy by being more efficient and proactive?

    <p>Cost-effective in streamlining processes</p> Signup and view all the answers

    What does basic commercial knowledge enable employees to do in terms of expenses?

    <p>Track and ensure optimal expenses against planned budget</p> Signup and view all the answers

    How can employees contribute to streamlining processes at SWA energy?

    <p>By identifying and negotiating better for small purchases</p> Signup and view all the answers

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