COMM 227 Final Exam Study Notes
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Which trait is NOT considered a predictor of leadership emergence?

  • Self-confidence
  • Intelligence
  • Sociability
  • Bravery (correct)

    • Leadership effectiveness is solely determined by the physical traits of an individual.

    False

    What does LMX stand for in leadership theory?

    Leader-Member Exchange

    Traits are good predictors of __________ emergence.

    <p>leadership</p> Signup and view all the answers

    Match the following traits with their corresponding categories:

    <p>Intelligence = Mental Sociability = Personality High energy = Physical Self-confidence = Personality</p> Signup and view all the answers

    Which of the following traits indicates a person's ability to adapt to change and uncertainty?

    <p>Tolerance for ambiguity</p> Signup and view all the answers

    High Leader-Member Exchange (LMX) indicates a positive relationship between leader and employee.

    <p>True</p> Signup and view all the answers

    What is meant by 'leadership emergence'?

    <p>The process by which an individual acquires a leadership role.</p> Signup and view all the answers

    Which of the following is an example of an uncontested claim?

    <p>Students do not attend high school on Saturdays.</p> Signup and view all the answers

    All claims require evidence to be accepted as true.

    <p>False</p> Signup and view all the answers

    Define a contestable claim.

    <p>A claim that can be challenged and requires evidence to justify its position.</p> Signup and view all the answers

    Experts agreeing on a specific item is an example of an ________ claim.

    <p>uncontested</p> Signup and view all the answers

    Match the following claims with their classification:

    <p>Canada was founded in 1867 by the BNA Act = Uncontested Claim The best food is Italian cuisine = Contestable Claim It’s colder in Montreal than in Florida = Uncontested Claim Aliens have visited Earth = Contestable Claim</p> Signup and view all the answers

    Which statement is true regarding contestable claims?

    <p>They can be challenged and require supporting evidence.</p> Signup and view all the answers

    Technical claims, like the radius of a circle, are typically uncontested.

    <p>True</p> Signup and view all the answers

    Provide an example of a general claim that is considered common sense.

    <p>Birds can fly.</p> Signup and view all the answers

    What is the ideal size for an effective team?

    <p>5 to 8 members</p> Signup and view all the answers

    Teams with mutual accountability are less likely to achieve success.

    <p>False</p> Signup and view all the answers

    What effect describes the tendency for individuals to rely on others to take action in team situations?

    <p>Innocent bystander effect</p> Signup and view all the answers

    Effective teams have a shared __________, ensuring everyone understands the team's goal.

    <p>purpose</p> Signup and view all the answers

    Match the stages of team development with their descriptions:

    <p>Forming = Team members get to know each other Storming = Conflict and competition arise Norming = Team members establish norms and cohesion Performing = Team functions effectively towards goals Adjourning = Team disbands after task completion</p> Signup and view all the answers

    Which of the following is NOT a characteristic of effective teams?

    <p>Diverse locations</p> Signup and view all the answers

    The escalation of commitment occurs when teams cease pursuing a course of action upon discovering errors.

    <p>False</p> Signup and view all the answers

    Name one threat to effective team performance.

    <p>Diffusion of responsibility</p> Signup and view all the answers

    Which of the following traits is NOT associated with servant leadership?

    <p>Authority</p> Signup and view all the answers

    Transformational leaders only focus on transactional leadership aspects.

    <p>False</p> Signup and view all the answers

    What is the primary focus of ethical leadership?

    <p>Demonstrating normatively appropriate conduct and promoting it among followers.</p> Signup and view all the answers

    Transformational leaders inspire employees to commit to their _________.

    <p>goals</p> Signup and view all the answers

    Match the leadership style with its key characteristic:

    <p>Transformational Leadership = Inspires and motivates employees Ethical Leadership = Promotes integrity and fairness Servant Leadership = Focuses on the needs of others Transactional Leadership = Emphasizes task management and rewards</p> Signup and view all the answers

    Which of the following is a benefit of having transformational leaders?

    <p>Higher employee effectiveness during change</p> Signup and view all the answers

    Servant leaders prioritize their own needs before considering the needs of employees.

    <p>False</p> Signup and view all the answers

    Name one trait that is important for ethical leadership.

    <p>Integrity</p> Signup and view all the answers

    What is a key aspect of persuasive writing?

    <p>Anticipating challenges to assumptions</p> Signup and view all the answers

    Rhetoric is defined as the art of using language to persuade.

    <p>True</p> Signup and view all the answers

    What should a writer do when their audience's values differ from their own?

    <p>Show that their values are worth serious consideration.</p> Signup and view all the answers

    Empty rhetoric often involves a deliberate intent to ______.

    <p>mislead</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Persuasive writing = Writing that anticipates counterarguments Empty rhetoric = Language that is showy but lacks substance Rhetoric = The art of using language effectively Supporting evidence = Data bolster persuasive claims</p> Signup and view all the answers

    What should a writer do if they can’t rebut certain claims?

    <p>Limit the claims they make</p> Signup and view all the answers

    Including limitations in writing can enhance persuasiveness.

    <p>True</p> Signup and view all the answers

    What is important for a writer to provide in persuasive writing?

    <p>Full and clear detail.</p> Signup and view all the answers

    What is a key characteristic of primary research?

    <p>It is based on observations and experiences.</p> Signup and view all the answers

    Secondary research is conducted by generating new data through experiments.

    <p>False</p> Signup and view all the answers

    Name one method used in primary research.

    <p>Surveys</p> Signup and view all the answers

    The reliability of secondary research refers to how __________ the data is.

    <p>dependable</p> Signup and view all the answers

    Match the following data quality factors with their descriptions:

    <p>Reliability = Dependability of data Relevance = Applicability to specific problems Expertise = Researcher's skill level Biases = Tendencies to see issues from a particular perspective</p> Signup and view all the answers

    Which aspect of data quality evaluates how well the research can be altered?

    <p>Adaptability</p> Signup and view all the answers

    What should be done during the writing process according to the guidelines?

    <p>Write the first draft without editing.</p> Signup and view all the answers

    Biases in research can enhance the reliability of data.

    <p>False</p> Signup and view all the answers

    Study Notes

    COMM 227 Final Exam Study Notes

    • Exam covers topics 1-11
    • Table of contents lists page numbers for each topic
    • Topic 1: Claims - Major conclusion of an argument that the author is trying to persuade the reader to accept
      • Main idea of the article
      • Defines goals, direction, and scope
      • May be at beginning or end of article; or implicit
      • Keywords to identify claims: "Thus," "In summary," "I believe," "Clearly," "As a result," "Consequently," "The data shows that," "In fact," "In short," "Ultimately," "Therefore"
    • Topic 2: Evidence - Examples and reasoning used to support the claim.
      • Statistics, details of past events, research studies from established sources, or previously cited claims.
      • Cue words to identify evidence: "Because," "As a result," "In the first place," "For example," "In addition," "Given that," "First," "Second," "Studies show," "For the following reasons"
    • Topic 3: Chapter 12 - Teams (Baldwin) - Groups of 3 or more people working together towards a common goal are called teams
      • Key difference is that team members are accountable for a specific outcome
      • Stages of team development include Forming, Storming, Norming, Performing, and Adjourning
      • Effective teams often have high performance characteristics such as small size, shared purpose, complementary skills, high performance expectations, and mutual accountability.
    • Topic 4: Chapter 10 - Power & Influence (Baldwin) - Capacity to control other people or events.
      • Authority stems from a position (managerial roles have inherent rights)
      • Influence is the use of power.
    • Topic 5: Chapter 11 – Leadership (Baldwin) – Influencing people to put aside their personal concerns to a larger goal
      • Traits include Physical, Mental, and Personality components
      • Contemporary approaches include Leader-Member Exchange (LMX), which focuses on the quality of the relationships between leader and employee (High LMX = positive; Low LMX = negative)
    • Topic 6: Chapter 5 - Problem Solving - A process of solving problems and achieving desired outcomes.
      • Perfect decision-making is rare—human limitations lead to bounded rationality
      • Limited decision-making (simplified solutions)
      • Satisficing (choosing the first alternative meeting minimum acceptability)
      • Problem-solving framework (PADIL)
    • Topic 7: Underlying Assumptions - Relationships between evidence and claims, implicit principles or suppositions.
      • Links between evidence and claims
    • Topic 8: Causal Claims – Events and factors leading to outcomes
      • Multiple causes are possible
    • Topic 9: Techniques of Persuasion – How to persuade the argument, analyzing the validity and deconstructing the use of persuasive language.
      • Evaluating the quality of evidence presented (SCRAAP criteria)
    • Topic 10: Writing an Effective Essay – Organizing and writing an essay for effective communication.
      • Primary/secondary research
      • Data quality evaluation
      • Essay writing process, including researching, organizing, writing, and revising.
    • Topic 11: Chapter 9 - Conflict & Negotiation (Baldwin) – Dealing with conflicting ideas, perspectives, or people in order to reach an agreement
      • Different organizational conflicts (Task conflict; Relationship conflict)
      • Techniques for addressing conflict and negotiation (Negotiation styles; Mediation)

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    COMM 227 Final Exam PDF

    Description

    Prepare for the COMM 227 final exam with focused study notes covering topics from claims and evidence to team dynamics. This comprehensive guide outlines key concepts, definitions, and linguistic cues essential for understanding arguments. Review the entire range of topics to enhance your exam performance.

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