COMM 227 Final Exam Study Notes
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Questions and Answers

Which trait is NOT considered a predictor of leadership emergence?

  • Self-confidence
  • Intelligence
  • Sociability
  • Bravery (correct)
  • Leadership effectiveness is solely determined by the physical traits of an individual.

    False (B)

    What does LMX stand for in leadership theory?

    Leader-Member Exchange

    Traits are good predictors of __________ emergence.

    <p>leadership</p> Signup and view all the answers

    Match the following traits with their corresponding categories:

    <p>Intelligence = Mental Sociability = Personality High energy = Physical Self-confidence = Personality</p> Signup and view all the answers

    Which of the following traits indicates a person's ability to adapt to change and uncertainty?

    <p>Tolerance for ambiguity (C)</p> Signup and view all the answers

    High Leader-Member Exchange (LMX) indicates a positive relationship between leader and employee.

    <p>True (A)</p> Signup and view all the answers

    What is meant by 'leadership emergence'?

    <p>The process by which an individual acquires a leadership role.</p> Signup and view all the answers

    Which of the following is an example of an uncontested claim?

    <p>Students do not attend high school on Saturdays. (D)</p> Signup and view all the answers

    All claims require evidence to be accepted as true.

    <p>False (B)</p> Signup and view all the answers

    Define a contestable claim.

    <p>A claim that can be challenged and requires evidence to justify its position.</p> Signup and view all the answers

    Experts agreeing on a specific item is an example of an ________ claim.

    <p>uncontested</p> Signup and view all the answers

    Match the following claims with their classification:

    <p>Canada was founded in 1867 by the BNA Act = Uncontested Claim The best food is Italian cuisine = Contestable Claim It’s colder in Montreal than in Florida = Uncontested Claim Aliens have visited Earth = Contestable Claim</p> Signup and view all the answers

    Which statement is true regarding contestable claims?

    <p>They can be challenged and require supporting evidence. (A)</p> Signup and view all the answers

    Technical claims, like the radius of a circle, are typically uncontested.

    <p>True (A)</p> Signup and view all the answers

    Provide an example of a general claim that is considered common sense.

    <p>Birds can fly.</p> Signup and view all the answers

    What is the ideal size for an effective team?

    <p>5 to 8 members (D)</p> Signup and view all the answers

    Teams with mutual accountability are less likely to achieve success.

    <p>False (B)</p> Signup and view all the answers

    What effect describes the tendency for individuals to rely on others to take action in team situations?

    <p>Innocent bystander effect</p> Signup and view all the answers

    Effective teams have a shared __________, ensuring everyone understands the team's goal.

    <p>purpose</p> Signup and view all the answers

    Match the stages of team development with their descriptions:

    <p>Forming = Team members get to know each other Storming = Conflict and competition arise Norming = Team members establish norms and cohesion Performing = Team functions effectively towards goals Adjourning = Team disbands after task completion</p> Signup and view all the answers

    Which of the following is NOT a characteristic of effective teams?

    <p>Diverse locations (C)</p> Signup and view all the answers

    The escalation of commitment occurs when teams cease pursuing a course of action upon discovering errors.

    <p>False (B)</p> Signup and view all the answers

    Name one threat to effective team performance.

    <p>Diffusion of responsibility</p> Signup and view all the answers

    Which of the following traits is NOT associated with servant leadership?

    <p>Authority (D)</p> Signup and view all the answers

    Transformational leaders only focus on transactional leadership aspects.

    <p>False (B)</p> Signup and view all the answers

    What is the primary focus of ethical leadership?

    <p>Demonstrating normatively appropriate conduct and promoting it among followers.</p> Signup and view all the answers

    Transformational leaders inspire employees to commit to their _________.

    <p>goals</p> Signup and view all the answers

    Match the leadership style with its key characteristic:

    <p>Transformational Leadership = Inspires and motivates employees Ethical Leadership = Promotes integrity and fairness Servant Leadership = Focuses on the needs of others Transactional Leadership = Emphasizes task management and rewards</p> Signup and view all the answers

    Which of the following is a benefit of having transformational leaders?

    <p>Higher employee effectiveness during change (A)</p> Signup and view all the answers

    Servant leaders prioritize their own needs before considering the needs of employees.

    <p>False (B)</p> Signup and view all the answers

    Name one trait that is important for ethical leadership.

    <p>Integrity</p> Signup and view all the answers

    What is a key aspect of persuasive writing?

    <p>Anticipating challenges to assumptions (C)</p> Signup and view all the answers

    Rhetoric is defined as the art of using language to persuade.

    <p>True (A)</p> Signup and view all the answers

    What should a writer do when their audience's values differ from their own?

    <p>Show that their values are worth serious consideration.</p> Signup and view all the answers

    Empty rhetoric often involves a deliberate intent to ______.

    <p>mislead</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Persuasive writing = Writing that anticipates counterarguments Empty rhetoric = Language that is showy but lacks substance Rhetoric = The art of using language effectively Supporting evidence = Data bolster persuasive claims</p> Signup and view all the answers

    What should a writer do if they can’t rebut certain claims?

    <p>Limit the claims they make (D)</p> Signup and view all the answers

    Including limitations in writing can enhance persuasiveness.

    <p>True (A)</p> Signup and view all the answers

    What is important for a writer to provide in persuasive writing?

    <p>Full and clear detail.</p> Signup and view all the answers

    What is a key characteristic of primary research?

    <p>It is based on observations and experiences. (A)</p> Signup and view all the answers

    Secondary research is conducted by generating new data through experiments.

    <p>False (B)</p> Signup and view all the answers

    Name one method used in primary research.

    <p>Surveys</p> Signup and view all the answers

    The reliability of secondary research refers to how __________ the data is.

    <p>dependable</p> Signup and view all the answers

    Match the following data quality factors with their descriptions:

    <p>Reliability = Dependability of data Relevance = Applicability to specific problems Expertise = Researcher's skill level Biases = Tendencies to see issues from a particular perspective</p> Signup and view all the answers

    Which aspect of data quality evaluates how well the research can be altered?

    <p>Adaptability (C)</p> Signup and view all the answers

    What should be done during the writing process according to the guidelines?

    <p>Write the first draft without editing.</p> Signup and view all the answers

    Biases in research can enhance the reliability of data.

    <p>False (B)</p> Signup and view all the answers

    Flashcards

    Uncontested Claim

    A claim widely accepted without challenge, often based on common knowledge, experience, or expert consensus.

    Contestable Claim

    A claim that requires supporting evidence and justification because it's not universally accepted or obvious.

    Common Sense Claim

    A widely held belief within a particular context; it is usually true and widely accepted.

    Expert Consensus Claim

    A claim supported by experts in a given field who have reached a general agreement.

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    Observation-Based Claim

    A claim based on direct observation and experience. (e.g. It is colder in Montreal than Florida).

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    Factual Claim

    A claim that is independent of interpretation and based on concrete evidence.

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    Technical/Mathematical Claim

    A claim supported by established mathematical or scientific principles.

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    Identify the Main Claim

    The primary argument or point being made in a piece of text.

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    Trait Theory of Leadership

    Leadership theory that certain traits are inborn and predispose individuals to leadership.

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    Traits

    Individual characteristics like physical, mental, and personality attributes.

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    Leadership Emergence

    The process of acquiring leadership roles.

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    Leadership Effectiveness

    How well a leader achieves goals.

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    LMX Theory

    Leadership theory focusing on the relationship between leaders and employees.

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    High LMX

    Positive relationship between leader and employee.

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    Low LMX

    Negative relationship between leader and employee.

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    Intelligence

    A trait associated with leadership emergence.

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    Team Stages

    Teams go through different stages: Forming, Storming, Norming, Performing, and Adjourning.

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    Effective Team Size

    Ideal team size is between 5-8 members; rarely more than 10 members.

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    Team Skills

    Effective teams need functional, technical, task management, and interpersonal skills.

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    Mutual Accountability

    Team members are responsible for the team's success together.

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    Team Norms

    Team members have expectations for each other's behaviors.

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    Risky Decisions

    Teams may make riskier decisions, as individual risk is reduced.

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    Innocent Bystander Effect

    Presence of others discourages intervention in a team, assuming someone else will act.

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    Escalation of Commitment

    Teams persist in bad decisions even with evidence of an error.

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    Transformational Leadership

    A leadership style that motivates and inspires employees to achieve goals, consistently associated with high employee commitment and effectiveness during change.

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    Charisma

    The ability to command loyalty and devotion to an idea or person.

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    Intellectual Stimulation

    A characteristic of transformational leadership where leaders encourage creativity and critical thinking in their employees.

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    Inspirational Motivation

    A leadership quality focused on inspiring and motivating employees through shared vision and high expectations.

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    Individualized Consideration

    Focusing on understanding and supporting the individual needs of each employee.

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    Ethical Leadership

    Leadership demonstrating appropriate conduct through actions and communication, promoting ethical behavior in followers.

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    Servant Leadership

    Leadership prioritizing the needs of others before self, focusing on supporting and enabling employees.

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    Transactional Leadership

    A leadership style that is mentioned as being associated with Transformational Leadership, implying potential benefits or connection.

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    Reality Assumptions

    Assumptions about the world that can be challenged or debated.

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    Value Assumptions

    Assumptions about what is good, right, or important. They reflect personal beliefs and values.

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    Rebuttal

    A counterargument used to challenge or disprove a claim or assumption.

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    Limit Claims

    When you cannot provide evidence to support a claim, limit its scope or acknowledge its limitations.

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    Persuasive Writing

    Writing that aims to convince the reader to agree with a particular point of view.

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    Rhetoric

    The art of using language effectively to persuade or influence an audience.

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    Empty Rhetoric

    Using language that sounds impressive but lacks substance or genuine support.

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    Complete Detail

    Providing enough information and evidence to support your claims and make them clear to the reader.

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    SCRAAP

    A method for evaluating the quality of evidence by considering its Source, Credibility, Relevance, Accuracy, Appropriateness, and Purpose.

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    Primary Research

    Research based on firsthand observations, experiences, or data collected directly by the researcher.

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    Secondary Research

    Research based on existing information gathered by others, such as books, articles, or databases.

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    Reliability of Data

    How dependable and trustworthy the data is, considering its currency and representativeness.

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    Relevance of Data

    How well the data applies to your specific research question or problem.

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    Adaptability of Research

    How well the research can be altered or revised to fit your specific research needs.

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    Expertise of Researchers

    The skill and background of the researchers in relation to the research topic.

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    Biases in Research

    Tendencies for researchers to view issues from specific perspectives, potentially skewing the results.

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    Study Notes

    COMM 227 Final Exam Study Notes

    • Exam covers topics 1-11
    • Table of contents lists page numbers for each topic
    • Topic 1: Claims - Major conclusion of an argument that the author is trying to persuade the reader to accept
      • Main idea of the article
      • Defines goals, direction, and scope
      • May be at beginning or end of article; or implicit
      • Keywords to identify claims: "Thus," "In summary," "I believe," "Clearly," "As a result," "Consequently," "The data shows that," "In fact," "In short," "Ultimately," "Therefore"
    • Topic 2: Evidence - Examples and reasoning used to support the claim.
      • Statistics, details of past events, research studies from established sources, or previously cited claims.
      • Cue words to identify evidence: "Because," "As a result," "In the first place," "For example," "In addition," "Given that," "First," "Second," "Studies show," "For the following reasons"
    • Topic 3: Chapter 12 - Teams (Baldwin) - Groups of 3 or more people working together towards a common goal are called teams
      • Key difference is that team members are accountable for a specific outcome
      • Stages of team development include Forming, Storming, Norming, Performing, and Adjourning
      • Effective teams often have high performance characteristics such as small size, shared purpose, complementary skills, high performance expectations, and mutual accountability.
    • Topic 4: Chapter 10 - Power & Influence (Baldwin) - Capacity to control other people or events.
      • Authority stems from a position (managerial roles have inherent rights)
      • Influence is the use of power.
    • Topic 5: Chapter 11 – Leadership (Baldwin) – Influencing people to put aside their personal concerns to a larger goal
      • Traits include Physical, Mental, and Personality components
      • Contemporary approaches include Leader-Member Exchange (LMX), which focuses on the quality of the relationships between leader and employee (High LMX = positive; Low LMX = negative)
    • Topic 6: Chapter 5 - Problem Solving - A process of solving problems and achieving desired outcomes.
      • Perfect decision-making is rare—human limitations lead to bounded rationality
      • Limited decision-making (simplified solutions)
      • Satisficing (choosing the first alternative meeting minimum acceptability)
      • Problem-solving framework (PADIL)
    • Topic 7: Underlying Assumptions - Relationships between evidence and claims, implicit principles or suppositions.
      • Links between evidence and claims
    • Topic 8: Causal Claims – Events and factors leading to outcomes
      • Multiple causes are possible
    • Topic 9: Techniques of Persuasion – How to persuade the argument, analyzing the validity and deconstructing the use of persuasive language.
      • Evaluating the quality of evidence presented (SCRAAP criteria)
    • Topic 10: Writing an Effective Essay – Organizing and writing an essay for effective communication.
      • Primary/secondary research
      • Data quality evaluation
      • Essay writing process, including researching, organizing, writing, and revising.
    • Topic 11: Chapter 9 - Conflict & Negotiation (Baldwin) – Dealing with conflicting ideas, perspectives, or people in order to reach an agreement
      • Different organizational conflicts (Task conflict; Relationship conflict)
      • Techniques for addressing conflict and negotiation (Negotiation styles; Mediation)

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