COMM 114B Knowledge Management Chapter 1 Quiz
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Questions and Answers

What is the main difference between information and knowledge?

  • Information is subjective, while knowledge is objective.
  • Information is abundant, while knowledge is scarce.
  • Information is readily transferable, while knowledge requires learning by the receiver.
  • Information is organized data, while knowledge is understanding gained from experience. (correct)
  • Which of the following statements about knowledge is true?

  • Knowledge is consumed when it is used.
  • Knowledge is easily reproducible at low cost.
  • The ability to use knowledge is scarce. (correct)
  • Knowledge is lost when it is transferred to others.
  • How does processing affect information and knowledge?

  • Processing has no effect on information, but it improves the understanding of knowledge.
  • Processing is necessary for both information and knowledge.
  • Processing is not required for either information or knowledge.
  • Processing improves the representation of information, while it enhances consciousness and understanding of knowledge. (correct)
  • Which statement best describes the relationship between information and knowledge?

    <p>All knowledge is information, but not all information is knowledge.</p> Signup and view all the answers

    What is a key characteristic of knowledge transfer?

    <p>Knowledge transfer requires learning on the part of the receiver.</p> Signup and view all the answers

    Which of the following statements about information and knowledge is false?

    <p>Information alone is sufficient to make generalizations or predictions.</p> Signup and view all the answers

    What is the primary focus of this chapter?

    <p>The history and definition of knowledge management</p> Signup and view all the answers

    Which technique is mentioned as a means to clarify the conceptual confusion surrounding knowledge management?

    <p>Concept analysis</p> Signup and view all the answers

    Which of the following is NOT mentioned as a key knowledge management concept?

    <p>Data mining</p> Signup and view all the answers

    According to the chapter, what are the two major forms of knowledge?

    <p>Tacit and explicit</p> Signup and view all the answers

    What is the purpose of this chapter?

    <p>To introduce the study of knowledge management</p> Signup and view all the answers

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