COMM 114B Knowledge Management Chapter 1 Quiz

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Questions and Answers

What is the main difference between information and knowledge?

  • Information is subjective, while knowledge is objective.
  • Information is abundant, while knowledge is scarce.
  • Information is readily transferable, while knowledge requires learning by the receiver.
  • Information is organized data, while knowledge is understanding gained from experience. (correct)

Which of the following statements about knowledge is true?

  • Knowledge is consumed when it is used.
  • Knowledge is easily reproducible at low cost.
  • The ability to use knowledge is scarce. (correct)
  • Knowledge is lost when it is transferred to others.

How does processing affect information and knowledge?

  • Processing has no effect on information, but it improves the understanding of knowledge.
  • Processing is necessary for both information and knowledge.
  • Processing is not required for either information or knowledge.
  • Processing improves the representation of information, while it enhances consciousness and understanding of knowledge. (correct)

Which statement best describes the relationship between information and knowledge?

<p>All knowledge is information, but not all information is knowledge. (C)</p> Signup and view all the answers

What is a key characteristic of knowledge transfer?

<p>Knowledge transfer requires learning on the part of the receiver. (B)</p> Signup and view all the answers

Which of the following statements about information and knowledge is false?

<p>Information alone is sufficient to make generalizations or predictions. (B)</p> Signup and view all the answers

What is the primary focus of this chapter?

<p>The history and definition of knowledge management (C)</p> Signup and view all the answers

Which technique is mentioned as a means to clarify the conceptual confusion surrounding knowledge management?

<p>Concept analysis (C)</p> Signup and view all the answers

Which of the following is NOT mentioned as a key knowledge management concept?

<p>Data mining (A)</p> Signup and view all the answers

According to the chapter, what are the two major forms of knowledge?

<p>Tacit and explicit (D)</p> Signup and view all the answers

What is the purpose of this chapter?

<p>To introduce the study of knowledge management (D)</p> Signup and view all the answers

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