COPY: Comcast DPMO Intake Process Overview
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Questions and Answers

What is the primary purpose of the DPMO Intake Process?

  • To evaluate the budget for projects.
  • To streamline the intake of new projects.
  • To provide resources for project management.
  • To ensure projects do not disrupt day-to-day operations. (correct)

    • When should an Intake Request be submitted to ensure proper processing?

  • At least 30 days before the launch date.
  • At least 60 days before the launch date. (correct)
  • Not more than 60 days before the launch date.
  • At least 90 days before the launch date.

    • What is the first step for new users to request access to the Harmony Intake website?

  • Attend a training session.
  • Submit an application form.
  • Select 'Request Access' on the website. (correct)
  • Contact a DPMO representative.

    • Which group processes the Intake Requests from HQ project owners?

    <p>Strategic Business Planning group.</p> Signup and view all the answers

    What must happen if an Intake Request is submitted with less than 60 days lead time?

    <p>It must be presented by a VP-or-above sponsor.</p> Signup and view all the answers

    What is the duration of the presentation scheduled for the DPMO intake call?

    <p>10 minutes.</p> Signup and view all the answers

    What information may be required before the presentation of the Intake Request?

    <p>Changes or additions as indicated by the SBP team.</p> Signup and view all the answers

    What must be submitted after a trial is completed before deploying broadly?

    <p>A separate request for deployment.</p> Signup and view all the answers

    Which type of project does not require an Intake Request?

    <p>Community investment projects</p> Signup and view all the answers

    What should be included when expanding from a trial to a full deployment?

    <p>Initial trial results</p> Signup and view all the answers

    What distinguishes a 'Standard' Request from an 'Awareness' Request?

    <p>Standard requests require immediate action by field teams.</p> Signup and view all the answers

    Why is it necessary to submit a request 60 days before launch?

    <p>To manage off-phone time for reps</p> Signup and view all the answers

    Which of the following projects should be planned through executive leadership?

    <p>Highly sensitive projects</p> Signup and view all the answers

    What kind of internal efforts do not impact customers or field personnel?

    <p>Internal research and development projects</p> Signup and view all the answers

    Which of these activities might indicate the need for a Standard Request?

    <p>Training frontline representatives</p> Signup and view all the answers

    Which type of documentation is primarily associated with Standard Management Operating Procedures (SMOPs)?

    <p>Documentation for field performance work</p> Signup and view all the answers

    What is the purpose of Awareness Requests?

    <p>To ensure project schedules do not conflict</p> Signup and view all the answers

    Which type of request focuses on testing an experimental solution?

    <p>Proof of Concept</p> Signup and view all the answers

    What should one do to prepare for a successful Intake Presentation?

    <p>Understand the details of your request thoroughly</p> Signup and view all the answers

    What distinguishes a Trial from a Deployment?

    <p>A Trial is for testing the production-ready solution</p> Signup and view all the answers

    Why might divisions request to convert an Awareness Request to a standard request?

    <p>If the scope differs from the PM assessment</p> Signup and view all the answers

    What is the main consequence of a conflict between projects?

    <p>Negative impacts on customers and projects</p> Signup and view all the answers

    How should one address any attachments during an Intake Presentation?

    <p>Mention them but don’t formally present them</p> Signup and view all the answers

    What is a critical aspect of handling Awareness Requests effectively?

    <p>Coordination with DPMOs to avoid collisions</p> Signup and view all the answers

    What is the primary purpose of the Intake Presentation?

    <p>To gain approval for a project request</p> Signup and view all the answers

    What does the acronym DPMO stand for?

    <p>Departmental Project Management Office</p> Signup and view all the answers

    What will happen if additional information is required during the presentation?

    <p>The request will be marked as 'Awaiting Information'</p> Signup and view all the answers

    What is one of the three common responses the DPMOs can provide after the presentation?

    <p>Request plan modification</p> Signup and view all the answers

    How long do DPMOs typically need to formally respond to a project request?

    <p>14 days</p> Signup and view all the answers

    Why would a project be marked as 'Awaiting Decision' in Harmony?

    <p>The DPMOs need more time to evaluate the request</p> Signup and view all the answers

    What types of questions are DPMOs likely to ask during an Intake Presentation?

    <p>Questions regarding project timelines and flexibility</p> Signup and view all the answers

    What action might the DPMOs take if there is serious conflict with the project launch?

    <p>Inform that the project cannot be launched as presented</p> Signup and view all the answers

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