COPY: Comcast DPMO Intake Process Overview

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Questions and Answers

What is the primary purpose of the DPMO Intake Process?

  • To evaluate the budget for projects.
  • To streamline the intake of new projects.
  • To provide resources for project management.
  • To ensure projects do not disrupt day-to-day operations. (correct)

When should an Intake Request be submitted to ensure proper processing?

  • At least 30 days before the launch date.
  • At least 60 days before the launch date. (correct)
  • Not more than 60 days before the launch date.
  • At least 90 days before the launch date.

What is the first step for new users to request access to the Harmony Intake website?

  • Attend a training session.
  • Submit an application form.
  • Select 'Request Access' on the website. (correct)
  • Contact a DPMO representative.

Which group processes the Intake Requests from HQ project owners?

<p>Strategic Business Planning group. (D)</p> Signup and view all the answers

What must happen if an Intake Request is submitted with less than 60 days lead time?

<p>It must be presented by a VP-or-above sponsor. (A)</p> Signup and view all the answers

What is the duration of the presentation scheduled for the DPMO intake call?

<p>10 minutes. (A)</p> Signup and view all the answers

What information may be required before the presentation of the Intake Request?

<p>Changes or additions as indicated by the SBP team. (D)</p> Signup and view all the answers

What must be submitted after a trial is completed before deploying broadly?

<p>A separate request for deployment. (D)</p> Signup and view all the answers

Which type of project does not require an Intake Request?

<p>Community investment projects (B), Engineering items monitoring network performance (C)</p> Signup and view all the answers

What should be included when expanding from a trial to a full deployment?

<p>Initial trial results (A)</p> Signup and view all the answers

What distinguishes a 'Standard' Request from an 'Awareness' Request?

<p>Standard requests require immediate action by field teams. (A)</p> Signup and view all the answers

Why is it necessary to submit a request 60 days before launch?

<p>To manage off-phone time for reps (A), To allow time for training representatives (D)</p> Signup and view all the answers

Which of the following projects should be planned through executive leadership?

<p>Highly sensitive projects (C)</p> Signup and view all the answers

What kind of internal efforts do not impact customers or field personnel?

<p>Internal research and development projects (C)</p> Signup and view all the answers

Which of these activities might indicate the need for a Standard Request?

<p>Training frontline representatives (A)</p> Signup and view all the answers

Which type of documentation is primarily associated with Standard Management Operating Procedures (SMOPs)?

<p>Documentation for field performance work (A)</p> Signup and view all the answers

What is the purpose of Awareness Requests?

<p>To ensure project schedules do not conflict (B)</p> Signup and view all the answers

Which type of request focuses on testing an experimental solution?

<p>Proof of Concept (A)</p> Signup and view all the answers

What should one do to prepare for a successful Intake Presentation?

<p>Understand the details of your request thoroughly (D)</p> Signup and view all the answers

What distinguishes a Trial from a Deployment?

<p>A Trial is for testing the production-ready solution (A)</p> Signup and view all the answers

Why might divisions request to convert an Awareness Request to a standard request?

<p>If the scope differs from the PM assessment (C)</p> Signup and view all the answers

What is the main consequence of a conflict between projects?

<p>Negative impacts on customers and projects (B)</p> Signup and view all the answers

How should one address any attachments during an Intake Presentation?

<p>Mention them but don’t formally present them (D)</p> Signup and view all the answers

What is a critical aspect of handling Awareness Requests effectively?

<p>Coordination with DPMOs to avoid collisions (D)</p> Signup and view all the answers

What is the primary purpose of the Intake Presentation?

<p>To gain approval for a project request (B)</p> Signup and view all the answers

What does the acronym DPMO stand for?

<p>Departmental Project Management Office (B)</p> Signup and view all the answers

What will happen if additional information is required during the presentation?

<p>The request will be marked as 'Awaiting Information' (D)</p> Signup and view all the answers

What is one of the three common responses the DPMOs can provide after the presentation?

<p>Request plan modification (B)</p> Signup and view all the answers

How long do DPMOs typically need to formally respond to a project request?

<p>14 days (B)</p> Signup and view all the answers

Why would a project be marked as 'Awaiting Decision' in Harmony?

<p>The DPMOs need more time to evaluate the request (C)</p> Signup and view all the answers

What types of questions are DPMOs likely to ask during an Intake Presentation?

<p>Questions regarding project timelines and flexibility (B)</p> Signup and view all the answers

What action might the DPMOs take if there is serious conflict with the project launch?

<p>Inform that the project cannot be launched as presented (B)</p> Signup and view all the answers

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