Com 102 Communication Models Quiz

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Questions and Answers

Identify and describe three communication models.

Action, interaction, and transaction models.

How are the three communication models different?

They differ in the roles of senders and receivers and the elements that compose them.

What are the elements that compose the action model of communication?

Source, encode, message, channel, decode, receiver, and noise.

What processes do we develop our identities?

Reflected appraisal and social comparison. Signup and view all the answers

What is a stigma?

A characteristic that discredits a person. Signup and view all the answers

What is a symbol?

A representation of an idea. Signup and view all the answers

Define instrumental needs.

Practical everyday needs. Signup and view all the answers

Define physical needs.

The need to communicate for your mental and physical health. Signup and view all the answers

Define spiritual needs.

Principles valued in life, including morals and notions of right and wrong. Signup and view all the answers

Define relational needs.

The need for companionship and affection, relaxation, and escape. Signup and view all the answers

Define explicit rules.

Rules about behavior that have been clearly articulated. Signup and view all the answers

Define implicit rules.

Rules about behavior that have not been clearly articulated but are nonetheless understood. Signup and view all the answers

What are the necessary characteristics of interpersonal communication?

Occurs between two people, occurs within relationships, evolves within relationships, and negotiates and defines relationships. Signup and view all the answers

What is self-monitoring?

The awareness of one's behavior and how it affects others. Signup and view all the answers

What is cognitive complexity?

The ability to understand a given situation in multiple ways. Signup and view all the answers

Define communication competence and identify its attributes.

Communicating effectively and appropriately, with attributes including self-monitoring, adaptability, empathy, cognitive complexity, and ethics. Signup and view all the answers

What is the difference between high-context and low-context cultures?

Low-context cultures expect explicit verbal communication; high-context cultures rely on contextual cues. Signup and view all the answers

What is the difference between individualistic and collectivistic cultures?

Individualistic cultures emphasize personal responsibility; collectivistic cultures prioritize loyalty to the group. Signup and view all the answers

What is the difference between high-power-distance and low-power-distance cultures?

High-power-distance cultures concentrate power in a few; low-power-distance cultures distribute power more equally. Signup and view all the answers

What is a communication code?

Verbal and nonverbal codes used in communication. Signup and view all the answers

Study Notes

Communication Models

Three Models: Action, interaction, and transaction models.
Action Model: Involves a sender encoding a message and conveying it through a channel to a receiver who decodes it. Composed of seven elements: source, encode, message, channel, decode, receiver, and noise.
Interaction Model: Highlights that messages are shaped by feedback from others and contextual factors. Composed of two elements: feedback and context.
Transaction Model: Recognizes simultaneous roles of senders and receivers in communication.

Identity Development

Reflected Appraisal: Self-concept influenced by beliefs about how others perceive the individual.
Social Comparison: The process of evaluating oneself against others to develop identity.

Stigma

Definition: A characteristic that discredits an individual, leading to perceptions of being abnormal or undesirable.

Symbols

Definition: Representations of ideas whose meanings are derived from the people and groups that use them.

Communication Needs

Instrumental Needs: Practical needs encountered in daily life.
Physical Needs: Requirements for effective mental and physical health through communication.
Spiritual Needs: Reflects principles valued in life, encompassing moral beliefs about right and wrong.
Relational Needs: Companionship, affection, relaxation, and escape through communication.

Rules of Behavior

Explicit Rules: Clearly articulated behaviors that are well-defined.
Implicit Rules: Unwritten or understood behaviors not clearly articulated.

Interpersonal Communication

Characteristics: Occurs between two individuals, evolves within relationships, and serves to negotiate and define those relationships.
Self-Monitoring: Awareness of one’s behavior and its impact on others.
Cognitive Complexity: Ability to understand situations in multifaceted ways.
Dimensions: Involves two individuals and evolves in ways that define their relationship.

Communication Competence

Definition: Ability to communicate effectively and appropriately in various situations.
Attributes: Includes self-monitoring, adaptability, empathy, cognitive complexity, and ethical considerations.

Cultural Differences

High vs. Low-context Cultures: High-context involves ambiguous verbal communication often interpreted through context (e.g., facial expressions), while low-context values explicit and literal communication.
Individualistic vs. Collectivistic Cultures: Individualistic emphasizes personal responsibility, while collectivistic prioritizes loyalty to the group (family, workplace, community).
High vs. Low-power-distance Cultures: High-power-distance has power concentrated among a few (e.g., royalty), whereas low-power-distance distributes power more evenly among people.

Communication Codes

Definition: Verbal and nonverbal communication mechanisms; further details on types are discussed in context.

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Description

This quiz covers three key communication models: action, interaction, and transaction. You will identify their differences and explore the elements that compose each model. Test your understanding of how these models shape communication processes.