Cognitive Dissonance and Attitude Inconsistency Quiz

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Questions and Answers

Which of the following is considered a visible aspect of organizational behavior?

Organizational culture

Physical environment (correct)

Employee attitudes

Informal communication

What does organizational behavior study?

The actions of people at work (correct)

The structure and hierarchy of organizations

The performance metrics used to evaluate employees

The physical environment of workplaces

Why is understanding both visible and hidden aspects of organizational behavior important?

For effective management and organizational development (correct)

To increase organizational culture

To improve employee attitudes

To enhance informal communication

What are some examples of visible aspects of organizational behavior?

Policies and procedures and physical environment Signup and view all the answers

Which of the following is NOT a category of workplace misbehavior?

Compliance Signup and view all the answers

What are the three components of an attitude?

Beliefs, emotions, and actions Signup and view all the answers

Which factor plays a significant role in perception by filtering and prioritizing sensory information?

Attention Signup and view all the answers

What is the term for the tendency to selectively perceive information that confirms existing beliefs while filtering out contradictory information?

Confirmation bias Signup and view all the answers

Which one of these is a hidden aspect of organizational behavior?

Conflict and tensions Signup and view all the answers

What are informal norms in an organization?

Unwritten expectations about work hours, communication styles, or decision-making Signup and view all the answers

What can shape behavior and decisions in an organization but may be hidden from official view?

Organizational politics Signup and view all the answers

What influences employees' behavior, motivation, and job satisfaction but is hidden?

Perceptions and beliefs Signup and view all the answers

Which factor is NOT considered in employee evaluations?

Employee engagement Signup and view all the answers

What is one way managers assess job performance in employee evaluations?

Communication skills Signup and view all the answers

What is the significance of adaptability and learning in employee evaluations?

They are increasingly important in dynamic work environments Signup and view all the answers

Which factor is NOT listed as one of the top 5 contributing factors to employee engagement?

Base pay Signup and view all the answers

According to attribution theory, which of the following factors refers to whether an individual displays a behavior in many situations or whether it is particular to one situation?

Distinctiveness Signup and view all the answers

What are the three factors that determine how hard we try to reduce dissonance according to the text?

Importance of the factors creating the dissonance, degree of influence, rewards Signup and view all the answers

What are some of the factors that managers evaluate in employee performance evaluations according to the text?

All of the above Signup and view all the answers

What does attribution theory explore according to the text?

How individuals explain the causes of events or behaviors Signup and view all the answers

What is the focus of organizational behavior?

Understanding different approaches to work. Signup and view all the answers

What is perception, and what factors influence it?

Perception is the process by which we give meaning to our environment by organizing and interpreting sensory impressions. Factors that influence perception include individual behavior, attitudes, personality, learning, and motivation. Signup and view all the answers

What are the goals of organizational behavior?

To explain, predict, and influence behavior. Signup and view all the answers

What is employee turnover?

Employee turnover refers to the voluntary and involuntary permanent withdrawal from an organization. Signup and view all the answers

According to attribution theory, internal attribution occurs when an individual attributes the cause of a behavior or outcome to what?

Personal traits, characteristics, or abilities Signup and view all the answers

According to attribution theory, external attribution occurs when the cause of a behavior or outcome is attributed to what?

External factors or situational circumstances Signup and view all the answers

According to attribution theory, stable attribution suggests that the cause of a behavior or outcome is unlikely to change over what?

A long period of time Signup and view all the answers

According to attribution theory, unstable attribution suggests that the cause of a behavior or outcome is likely to change over what?

A short period of time Signup and view all the answers

According to attribution theory, if someone attributes their success on a test to being lucky, what type of attribution is this?

External attribution Signup and view all the answers

According to attribution theory, if someone attributes their failure on a test to their lack of intelligence, what type of attribution is this?

Internal attribution Signup and view all the answers

Study Notes

Organizational Behavior

Organizational behavior studies the impact of individuals, groups, and structures on behavior within organizations.
Understanding both visible and hidden aspects of organizational behavior is important because it helps to identify and address underlying issues that affect employee performance, motivation, and job satisfaction.

Visible Aspects of Organizational Behavior

Examples of visible aspects of organizational behavior include organizational structure, management styles, policies, and procedures.
Workplace misbehavior categories include production deviance, property deviance, political deviance, and personal aggression; however, sabotage is not a category of workplace misbehavior.

Attitudes and Perception

An attitude consists of three components: affective, cognitive, and behavioral.
Attention plays a significant role in perception by filtering and prioritizing sensory information.
Confirmation bias is the tendency to selectively perceive information that confirms existing beliefs while filtering out contradictory information.
Perception is influenced by factors such as attention, motivation, and emotions.

Hidden Aspects of Organizational Behavior

Examples of hidden aspects of organizational behavior include informal norms, organizational culture, and politics.
Informal norms in an organization are unwritten rules that are not officially recognized but influence employee behavior.
Organizational culture and politics can shape behavior and decisions in an organization but may be hidden from official view.
Employees' attitudes, motivation, and job satisfaction are influenced by hidden aspects of organizational behavior.

Employee Evaluations

Employee evaluations assess job performance, and one way managers do this is by using behavioral checklists.
Adaptability and learning are significant factors in employee evaluations because they indicate an employee's ability to adapt to changing circumstances.
Employee evaluations typically do not consider factors such as luck or fate.

Attribution Theory

Attribution theory explores how individuals attribute causes to events or behaviors.
Internal attribution occurs when an individual attributes the cause of a behavior or outcome to their own abilities or characteristics.
External attribution occurs when an individual attributes the cause of a behavior or outcome to external factors.
Stable attribution suggests that the cause of a behavior or outcome is unlikely to change over time, while unstable attribution suggests that the cause is likely to change.
Attribution theory also identifies factors such as locus of control, stability, and controllability that influence how individuals attribute causes.

Organizational Behavior Goals

The focus of organizational behavior is to improve performance, motivation, and job satisfaction.
The goals of organizational behavior include improving communication, leadership, and teamwork.
Employee turnover is a significant issue in organizational behavior, as it can lead to lost productivity, training costs, and decreased morale.

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Description

Test your knowledge on cognitive dissonance and attitude inconsistency with this quiz. Explore the factors that determine how hard we try to reduce dissonance and uncover the rewards involved.